Can not reach https://example.com:7017/zimbraAdmin

[Max Ma]

Just finished a installation and have all the zmcontrol status shown running
But just could not open the Adminsitrator Console.
I have search the forum for same problem, every thing check. Tomcat is running

Here is the zmcontrol status
Host mail.mydomain
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
You have new mail in /var/spool/mail/zimbra


Just could not have the https://mydomain.com:7071/zimbraAdmin open


Can anyone share some light on problem.
many thanks in advance.

[dijichi2]

try port 7071 instead

[Max Ma]

Dijichi2
thanks for the reply. I did try this port too. And the console still can not be reach.

[jholder]

Describe "Cannot Reach"
Do you get an error?

Can you telnet to 7071 on the box? If so, you probably need to adjust your firewall/router settings.

[Max Ma]

Try to telnet to the port 7071
error comes back like that :
telnet: could not resolve XXX.XXX.XXX.XXX:7071/telnet: Name or service not known

I have following the installation instruction to disabled the firewall and SElinux

many thanks

[Max Ma]

Try to install Zimbra onto a new machine run on ubuntu 6.10 still the same problem here
Unable to connect













Firefox can't establish a connection to the server at 127.0.0.1:7071.








* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.


zimbra@tigernet:~$ zmcontrol start
java.net.UnknownHostException: example.com:
at java.net.InetAddress.getLocalHost(InetAddress.java :1308)
at com.zimbra.common.localconfig.LC.(LC.java:237)
at com.zimbra.common.localconfig.KnownKey.(KnownKey.java:39)
at com.zimbra.common.localconfig.LocalConfig.verify(L ocalConfig.java:327)
at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:177)
at com.zimbra.common.localconfig.LocalConfig.readConf ig(LocalConfig.java:348)
at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:353)
at com.zimbra.common.localconfig.Main.main(Main.java: 116)
Host mail.tigernet.hk
Starting ldap...Done.
Starting logger...Done.
Starting mailbox...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.

Please help

[phoenix]

Originally Posted by Max Ma

Firefox can't establish a connection to the server at 127.0.0.1:7071.

You can't use localhost IP as the IP for Zimbra to bind to.

You need to make sure that your /etc/hosts file is correct and that you have correct DNS A & MX records pointing to your server. Please read the Zimbra Quick Start Guide and search the forums - these problems have been covered dozens of times. When you've made the corrections uninstall your current set-up and re-install.

[Max Ma]

Thanks Phoenix
Here is the testing machine that I am running that is on a Fix IP no router attached to.
Still have the same problem
"I am on FC5
[root@mail /]# chkconfig iptables off
[root@mail /]# chkconfig --list |grep iptables
iptables 0:off 1:off 2:off 3:off 4:off 5:off 6:off
[root@mail /]# sestatus
SELinux status: disabled
I have try to telnet
[root@mail /]# telnet mail.mydomain.com
Trying XXX.XXX.XXX.XXX...
telnet: connect to address XXX.XXX.XXX.XXX Connection refused
telnet: Unable to connect to remote host: Connection refused"

[dijichi2]

MaxMa, run this command on the server you've installed zimbra on:

'telnet localhost 7071'

What response do you get?

What responses do you to these questions?

'hostname'
'hostname --fqdn'
'dig hostname' (replace hostname, obviously!)

[Max Ma]

[root@mail /]# telnet localhost 7071
Trying 127.0.0.1...
telnet: connect to address 127.0.0.1: Connection refused
telnet: Unable to connect to remote host: Connection refused

I tried dig hostname
[root@mail /]# dig mail.XXXX.XXX

; <<>> DiG 9.3.2 <<>> mail.XXX.XXX
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 19
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;mail.XXXX.com. IN A

;; ANSWER SECTION:
mail.XXXX.com. 38400 IN A XXX.XXX.XXX.XXX

;; AUTHORITY SECTION:
XXXX.com. 38400 IN NS XXX.XXX.XXX.XXX.

;; Query time: 2 msec
;; SERVER: XXX.XXX.XXX.XXX#53(XXX.XXX.XXX.XXX)
;; WHEN: Sun Apr 1 19:07:41 2007
;; MSG SIZE rcvd: 77

IP was correct shown how should I replace the hostname, please help