Can not reach https://example.com:7017/zimbraAdmin

[dijichi2]

What responses do you to these questions?

'hostname'
'hostname --fqdn'

and does the A record returned from dig correspond to the same line in /etc/hosts, and to what is returned from hostname --fqdn?

[Max Ma]

dijichi2 thankyou for you information.
It really should be the hosts file. I missed.

many thanks,

[Max Ma]

Dijichi2,

I should have fix the hostname part buy still got some problem

I have first uninstall the zimbra and then re install it again
hostname fixed
as hostname --fqdn
mail.tigernet.hk which is the hostname I have set

but there is the following error
initialising Documnes failed
I have got the log file
Initializing Documents...
COS attribute retrieved for COS default: zimbraFeatureNotebookEnabled=TRUE
*** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE

[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
*** Running as zimbra user: /opt/zimbra/bin/zmprov mcf zimbraNotebookAccount wiki@mail.tigernet.hk

[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
*** Running as zimbra user: /opt/zimbra/bin/zmprov in wiki@mail.tigernet.hk '_BHDwa3u' /opt/zimbra/wiki/Template Template

[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
*** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE

[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
failed to initialize documents...see logfile for details.

*** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE

[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Restarting tomcat...
*** Running as zimbra user: /opt/zimbra/bin/tomcat restart


Session terminated, killing shell... ...killed.
Done

*** Running as zimbra user: /opt/zimbra/bin/zmsshkeygen

Generating public/private dsa key pair.
Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
The key fingerprint is:
1d:70:ee:73:df:b1:48:e0:e9:2f:0c:a6:db:23:0d:0f mail.tigernet.hk
*** Running as zimbra user: /opt/zimbra/bin/zmupdateauthkeys

updating mail.tigernet.hk
Fetching key for mail.tigernet.hk
Updating /opt/zimbra/.ssh/authorized_keys




Operations logged to /tmp/zmsetup.log.21807

I have double checked the SElinux is disabled

Can you provide any solution

many thanks

[phoenix]

You have a apache server running on port 80, get rid of it and any other applications that may conflict with it. Check the zimbra logs for any other errors. When you've got that sorted try restarting zimbra. Did you read the Zimbra Quick Start Guide or any of the documentation? You might be a bit further forward if you'd done that this morning as I suggested.

[Max Ma]

Thanks, Phoenix got it done.
thank you very