Pulling my hair out - SASL Login authentication failed

[alloptions]

Okay,

I have been working this issue for a week and I have yet to figure out what is a miss. Our test units with Outlook Express, Mac Mail work fine no issues with authentication and mail inside the network, but when I use it outside through my WM5 phone with IMAP and SMTP configuration I get SASL errors.

I also get this with Mac client when coming in from the public internet.

What is missing please help...

I have check Zimbra Forums, Postfix, and SASL background.

[alloptions]

Additional info:

The IMAP side works it is only the SMTP outgoing mail that doesn't.. So I can get my mail and not send anything...

[alloptions]

Further research shows me this, doesn't anybody know how this resolve this? Please let me know.

SoapEngine - handler exception
com.zimbra.cs.account.AccountServiceException: authentication failed for mydomain.com\username
at com.zimbra.cs.account.AccountServiceException.AUTH _FAILED(AccountServiceException.java:87)
at com.zimbra.cs.service.account.Auth.handle(Auth.jav a:111)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:270)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:168)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:90)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

[jholder]

Sounds to me like you need to enable TLS/SSL on the mobile device.

[alloptions]

Well this is where I am so far, I have it up and running with the following changes:

added to main.cf

smtpd_sasl_local_domain =

added to saslaauthd.log_level: 3

pwcheck_method: saslauthd
mech_list: PLAIN LOGIN

Disable TLS Authentication only, then restarted and it worked..

I have SSL enabled on my device with IMAP no problem, testing with SMTP and all seems good, but I will see..

I will see with chaining mech_list, etc will retain the settings.