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Thread: I need you help

  1. #1
    nye_zhang is offline Junior Member
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    Default I need you help

    I just installed ZCS 5.4.3 on CentOS 4.4 successfully. But when I send mail from the web interface, I received such errors:

    A network service error has occurred.

    msg - system failure: MessagingException
    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver


    And I can't use Outlook to send mail.

    Wait your help online. Thanks.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Welcome to the forums.

    I guess you mean Zimbra 4.5.3?

    What do you mean you can't use Outlook to send mail? Are you trying to use IMAP? Is this an Network Edition or OSS version of Zimbra? Are all the Zimbra services running OK, can you run 'zmcontrol start' as the Zimbra user and post the output?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    nye_zhang is offline Junior Member
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    Thanks Bill.
    I wrote in a hurry ^_^"
    It's Zimbra 4.5.3. Now I upgraded to 4.5.4. The problem is still there.
    I can't send mail from the Zimbra Collaboration Suite web interface. And Outlook could not send mail by SMTP.
    This is my 3rd time install Zimbra in CentOS4.4. The first two times it works. But at the 3rd time it can't send nor receive mail.
    I am trying with OSS version. All the Zimbra services running OK(I didn't install snmp, spell, like the 2 times before).

    [zimbra@p119 ~]$ /opt/zimbra/bin/zmcontrol start
    Host p119.mylocaltest.com
    Starting ldap...Done.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting mta...Done.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Can you send local email? Do you have the 'Enable DNS lookups' setting ticked in the Admin UI/server/MTA tab? Do you have correct DNS A & MX records set, is your /etc/hosts file set correctly?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    nye_zhang is offline Junior Member
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    I can't send any mail(include local mail). It says:

    msg - system failure: MessagingException
    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver

    'Enable DNS lookups' is ticked.
    DNS A & MX records set is OK.
    /etc/hosts file sets correctly.
    This server have apache, PHP and mysql installed before. But I stoped them before installing Zimbra.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Can you post the details of your /etc/hosts file and the output from 'dig yourdomain.com any'?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    nye_zhang is offline Junior Member
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    After a long weekend, I'm back again.
    I set a DNS server in my local network, I'm sure the A & MX records are OK because I have another two Zimbra servers work will in the same enviroument.
    The only different between this server and the other two is this server has apache & MySQL installed before.
    I have changed http port to 8080. Is there any conflict problem?

  8. #8
    nye_zhang is offline Junior Member
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    /etc/hosts:
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    #127.0.0.1 p119.mylocaltest.com p119 localhost.localdomain localhost
    192.168.1.119 p119.mylocaltest.com p119

  9. #9
    mannes is offline Active Member
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    I got the same problem when I tried to serup an automatic disclaimer. I done everything as sugested on the wiki, but seems there are still problems. I'm using SuSE 10.0 and zcs-4.5.7.
    Here's a fragment from my /opt/zimbra/postfix/conf/master.cf

    127.0.0.1:10025 inet n - n - - smtpd
    -o local_recipient_maps=
    -o virtual_mailbox_maps=
    -o virtual_alias_maps=
    -o relay_recipient_maps=
    -o smtpd_restriction_classes=
    -o smtpd_delay_reject=no
    -o smtpd_client_restrictions=permit_mynetworks,reject
    -o smtpd_helo_restrictions=
    -o smtpd_sender_restrictions=
    -o smtpd_recipient_restrictions=permit_mynetworks,rej ect
    -o mynetworks_style=host
    -o mynetworks=127.0.0.0/8
    -o strict_rfc821_envelopes=yes
    -o smtpd_error_sleep_time=0
    -o smtpd_soft_error_limit=1001
    -o smtpd_hard_error_limit=1000
    -o smtpd_client_connection_count_limit=0
    -o smtpd_client_connection_rate_limit=0
    -o receive_override_options=no_header_body_checks,no_ unknown_recipient_checks,no_address_mappings
    -o content_filter=
    # -o content_filter=dfil:
    #dfilt unix - n n - - pipe
    #flags=Rq user=filter argv=/opt/zimbra/postfix/conf/disclaimer -f ${sender} -- ${recipient}

    with the commented lines, themail system works just fine. with them set up into place, the same error from the begining of this thread.

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