Tomcat won't start after enabling IMAPproxy + a few other issues

[timwiel]

I am having a great deal of problems setting up Zimbra - it was a fresh install on Ubuntu Dapper from the ubuntu-6.tar file.

We got it all up an running yesterday except were having connection refused issues from some emails being sent and received from the postfix/qmgr

Anyway in an attempt to fix it I turned on imapproxy service from the admin gui - since then the tomcat service wont' start - and I have not access to the gui's or zmprov

Here is the catalina.out file:

29/03/2007 10:15:21 org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
29/03/2007 10:15:22 org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-7071
29/03/2007 10:15:22 org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1061 ms
29/03/2007 10:15:22 org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
29/03/2007 10:15:22 org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.15
29/03/2007 10:15:22 org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
log4j:WARN No appenders could be found for logger (org.apache.catalina.startup.TldConfig).
log4j:WARN Please initialize the log4j system properly.
29/03/2007 10:15:23 org.apache.catalina.startup.HostConfig deployDescriptor
WARNING: A docBase /opt/zimbra/apache-tomcat-5.5.15/webapps/zimbra inside the host appBase has been specified, and will be ignored
log4j:WARN No appenders could be found for logger (org.apache.catalina.session.ManagerBase).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN No appenders could be found for logger (org.apache.catalina.session.ManagerBase).
log4j:WARN Please initialize the log4j system properly.
Zimbra server reserving server socket port=143 bindaddr=null ssl=false
Fatal error: terminating: PrivilegedServlet init failed
java.net.UnknownHostException: null: null
        at java.net.InetAddress.getAllByName0(InetAddress.java:1128)
        at java.net.InetAddress.getAllByName0(InetAddress.java:1098)
        at java.net.InetAddress.getAllByName(InetAddress.java:1061)
        at java.net.InetAddress.getByName(InetAddress.java:958)
        at com.zimbra.cs.util.NetUtil.newBoundServerSocket(NetUtil.java:95)
        at com.zimbra.cs.util.NetUtil.bindServerSocket(NetUtil.java:134)
        at com.zimbra.cs.util.NetUtil.bindTcpServerSocket(NetUtil.java:63)
        at com.zimbra.cs.servlet.PrivilegedServlet.init(PrivilegedServlet.java:115)
        at javax.servlet.GenericServlet.init(GenericServlet.java:211)
        at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
        at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
        at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3915)
        at org.apache.catalina.core.StandardContext.start(StandardContext.java:4176)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
        at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:910)
        at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:873)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1118)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
        at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
        at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1020)
        at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
        at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1012)
        at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
        at org.apache.catalina.core.StandardService.start(StandardService.java:450)
        at org.apache.catalina.core.StandardServer.start(StandardServer.java:700)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:275)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:406)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at com.zimbra.cs.launcher.TomcatLauncher.start(TomcatLauncher.java:52)
        at com.zimbra.cs.launcher.TomcatLauncher.main(TomcatLauncher.java:74)

And here is the zmprov command - this is similar but not the same as the authen issues that other people mention in regardings to zmprov:

zimbra@greenstone:~$ zmprov
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
zimbra@greenstone:~$

Here is the perms of the /opt/zimbra/log/ directory:

zimbra@greenstone:~/log$ ls -la
total 2468
drwxr-xr-x  2 zimbra zimbra    4096 2007-03-29 10:20 .
drwxr-xr-x 39 root   root      4096 2007-03-29 10:02 ..
-rw-r-----  1 zimbra zimbra       6 2007-03-29 10:10 amavisd.pid
-rw-r-----  1 zimbra zimbra   48719 2007-03-28 21:22 audit.log
-rw-r--r--  1 zimbra zimbra   52400 2007-03-29 10:10 clamd.log
-rw-rw----  1 zimbra zimbra       5 2007-03-29 10:10 clamd.pid
-rw-r--r--  1 zimbra zimbra   25938 2007-03-29 10:10 freshclam.log
-rw-rw----  1 zimbra zimbra       5 2007-03-29 10:10 freshclam.pid
-rw-r--r--  1 zimbra zimbra       0 2007-03-28 11:39 httpd_access.log
-rw-r--r--  1 zimbra zimbra    5154 2007-03-29 10:10 httpd_error.log
-rw-r--r--  1 zimbra zimbra       6 2007-03-29 10:10 httpd.pid
-rw-rw----  1 zimbra zimbra  752908 2007-03-29 10:20 logger_myslow.log
-rw-r--r--  1 zimbra zimbra       6 2007-03-29 10:10 logswatch.pid
-rw-r-----  1 zimbra zimbra 1448508 2007-03-28 21:23 mailbox.log
-rw-rw----  1 zimbra zimbra   17451 2007-03-29 10:10 myslow.log
-rw-r--r--  1 zimbra zimbra    9545 2007-03-28 23:45 spamtrain.log
-rw-r--r--  1 zimbra zimbra    6935 2007-03-29 09:21 startup.log
-rw-r--r--  1 zimbra zimbra       6 2007-03-29 10:10 swatch.pid
-rw-r-----  1 zimbra zimbra       0 2007-03-28 11:39 sync.log
-rw-r-----  1 zimbra zimbra       0 2007-03-28 11:39 syncstate.log
-rw-r-----  1 zimbra zimbra       0 2007-03-28 11:39 synctrace.log
-rw-r-----  1 zimbra zimbra       0 2007-03-28 11:39 wbxml.log
-rw-r-----  1 zimbra zimbra   54988 2007-03-28 21:23 zimbrastats.csv
-rw-r--r--  1 zimbra zimbra    1006 2007-03-28 11:38 zmloggerinit.log
-rw-r--r--  1 zimbra zimbra   17957 2007-03-29 10:27 zmmtaconfig.log
-rw-r--r--  1 zimbra zimbra       5 2007-03-29 10:14 zmmtaconfig.pid
-rw-r--r--  1 zimbra zimbra    1297 2007-03-28 13:37 zmmyinit.log
-rw-r--r--  1 zimbra zimbra       6 2007-03-29 10:15 zmtomcatmgr.pid
zimbra@greenstone:~/log$

and the permisions of the /opt/zimbra/redolog/ are:

zimbra@greenstone:~/redolog$ ls -la
total 16
drwxr-xr-x  3 zimbra zimbra 4096 2007-03-28 20:53 .
drwxr-xr-x 39 root   root   4096 2007-03-29 10:02 ..
drwxr-x---  2 zimbra zimbra 4096 2007-03-28 11:39 archive
-rw-r-----  1 zimbra zimbra  512 2007-03-28 21:23 redo.log
zimbra@greenstone:~/redolog$

This is our hosts file :

127.0.0.1 localhost.localdomain localhost
192.168.0.1 adhesionsealing.co.nz greenstone

Also to note is that this is a live mail server and since starting yesterday our backup postfix server has sent all the email to this zimbra server - some of which is still located in postfix/qmrg undelivered to recipients. I am concerned we may lose data if I perform a reinstall - how do I backup just the mail and users but get rid of the config (which includes the imapproxy turned on)


This is really urgent as a large company is waiting on there email service to be returned to them

[jholder]

Yeah, I've seen this before.
I'm not sure if i'd call it a bug, but I'll check into it for you.

Change the http and https port, then login to the admin interface, and disable the imapproxy:
The correct command is, while logged in as zimbra user :

zmprov ms SERVERNAME zimbraMailPort (port here)

Then you have to restart Zimbra, still being logged in as zimbra user :

tomcat stop
tomcat start

If you want to change the SSL port to 8001, you have to do this, still logged in as zimbra user :

zmprov ms SERVERNAME zimbraMaiSSLPort (port here)
tomcat stop
tomcat start

Also, it might be helpful to check here:
http://wiki.zimbra.com/index.php?tit...ring_Perdition

[jholder]

Is this a network edition cust?

[timwiel]

This is open source edition but as they need palm sync stuff they are potential network edition clients - however this relies on a successful trial period of open source edition .

I have successfully installed Zimbra with no problems on another server for another company and had no where near the problems as I have had with this one.


I cannot zmprov as it returns the following errors:

zimbra@greenstone:~$ zmprov
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
zimbra@greenstone:~$

Any ideas on how to fix this first so I can make the port changes later

[timwiel]

I have tried the following without success:

Tomcat crashes after upgrade to 4.0.2

http://wiki.zimbra.com/index.php?tit...ring_Perdition - in particular the Disabling the service section - however because zmprov doesn't work I can't do this successfully

http://wiki.zimbra.com/index.php?title=Tomcat - but this does not seem the issue as shown in first post

[jholder]

Tim,
Is this a Network Edition cust?

[timwiel]

No they are not

[koolokamba]

How to change the http and https port?

[phoenix]

How to change the http and https port?

What has your question got to do with this thread and what, exactly , are you trying to do and why? You could search the forums and/or wiki as that question has been answered many times.

[koolokamba]

What has your question got to do with this thread and what, exactly , are you trying to do and why? You could search the forums and/or wiki as that question has been answered many times.

su - zimbra
zmperditionctl stop
tomcat start