Is this normal?

[tbullock]

This is the result of my zmcontrol status. mta is stopped. Is that normal?

[zimbra@webmail zcs]$ /opt/zimbra/bin/zmcontrol status
Host webmail.avmax-internal.net
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Stopped
snmp Running
spell Running

[marcmac]

To find out which portion of the mta service isn't running run this:

su - zimbra
sh -x bin/zmmtactl status

Which script returned a non-zero value?

[tbullock]

[zimbra@webmail bin]$ sh -x zmmtactl status
+ BASE=/opt/zimbra
+ SCRIPTS='zmmtaconfigctl zmamavisdctl postfix zmsaslauthdctl'
+ case "$1" in
+ STATUS=0
+ for i in '$SCRIPTS'
+ /opt/zimbra/bin/zmmtaconfigctl status
+ R=0
+ '[' 0 -ne 0 ']'
+ for i in '$SCRIPTS'
+ /opt/zimbra/bin/zmamavisdctl status
+ R=0
+ '[' 0 -ne 0 ']'
+ for i in '$SCRIPTS'
+ /opt/zimbra/bin/postfix status
+ R=1
+ '[' 1 -ne 0 ']'
+ STATUS=1
+ for i in '$SCRIPTS'
+ /opt/zimbra/bin/zmsaslauthdctl status
+ R=0
+ '[' 0 -ne 0 ']'
+ exit 1

[marcmac]

Postfix didn't start.

ps auxww | grep postfix - is it really not running? If anything shows up, kill it and run "postfix start" as zimbra - see if that fixes it.

If it's not running, run postfix start and check /var/log/zimbra.log for errors. If it complains about missing certificates or other TLS errors, check the forums for info on cert creation and install.

Is sendmail running, or a different postfix process? If so, stop it (/etc/init.d/sendmail stop) and disable it (chkconfig sendmail off) and start postfix.

If there's another error, post it here and we'll figure it out.

[tbullock]

I stopped Sendmail and mta is now starting:

[root@webmail conf]# service zimbra status
Host webmail.avmax-internal.net
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
[root@webmail conf]#


I like to use Hexillion to do external tests on Domains and email addresses: www.hexillion.com

Here is the result I get. I can now receive e-mails from external sources but I am wondering about the minor conflicts in the communication shown below. They are obviously not show stoppers I am now receiving e-mail successfully. Thanks for your help :

Email Dossier Investigate email addresses

Validating tbullock@webmail.avmax.ca...
Validation results
confidence rating: 3 - SMTP
The email address passed this level of validation
without an error. However, it is not guaranteed to be
a good address. more info
canonical address:
MX records
preference exchange IP address (if included)
0 webmail.avmax.ca [209.91.78.194]
SMTP session

[Contacting webmail.avmax.ca [209.91.78.194]...]
[Connected]
220 webmail.avmax-internal.net ESMTP Postfix
EHLO hexillion.com
250-webmail.avmax-internal.net
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-STARTTLS
250 8BITMIME
VRFY tbullock
504 : Recipient address rejected: need fully-qualified address
RSET
250 Ok
EXPN tbullock
502 Error: command not implemented
RSET
250 Ok
MAIL FROM:
250 Ok
RCPT TO:
250 Ok
RSET
250 Ok
QUIT
221 Bye
[Connection closed]

-- end --
URL for this output | return to CentralOps.net

[marcmac]

Glad to hear it's running!

We're a bit stricter in SMTP than they're expecting - we want a fully qualified name, they tried without - and I don't think anyone supports EXPN (mailing list expansion) in this age of spam.

Our EHLO response didn't list it as supported, so I'm not sure why they tried it.

[psuter]

hi

i seem to have a similar problem when installing zimbra m2 on fc3. it's a new installation, i've tried it all about four times in a row, have checked my installation disk prior to installing fedora and it was all okay..

here's what i see when i try zmcontrol status:

# su - zimbra
$ zmcontrol status
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mymail.psuter.ch:389)

then i've tried

$ sh -x bin/zmmtactl status
+ BASE=/opt/zimbra
+ SCRIPTS='zmmtaconfigctl zmamavisdctl postfix zmsaslauthdctl'
+ case "$1" in
+ STATUS=0
+ for i in '$SCRIPTS'
+ /opt/zimbra/bin/zmmtaconfigctl status
cat: /opt/zimbra/log/zmmtaconfig.pid: No such file or directory
+ R=1
+ '[' 1 -ne 0 ']'
+ STATUS=1
+ for i in '$SCRIPTS'
+ /opt/zimbra/bin/zmamavisdctl status
cat: /opt/zimbra/log/amavisd.pid: No such file or directory
+ R=1
+ '[' 1 -ne 0 ']'
+ STATUS=1
+ for i in '$SCRIPTS'
+ /opt/zimbra/bin/postfix status
+ R=1
+ '[' 1 -ne 0 ']'
+ STATUS=1
+ for i in '$SCRIPTS'
+ /opt/zimbra/bin/zmsaslauthdctl status
cat: /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/state/saslauthd.pid: No such file or directory
+ R=1
+ '[' 1 -ne 0 ']'
+ STATUS=1
+ exit 1

so obviousley i've got the problem with psotfix. so i've checkt for sendmail and procmail.. here are the results:

$ ps auxww | grep postfix
zimbra   27729  0.0  0.2  5476  656 pts/0    R+   23:57   0:00 grep postfix
$ ps auxww | grep sendmail
zimbra   27633  0.0  0.2  4264  664 pts/0    R+   23:43   0:00 grep sendmail

so obviousley none of the two are runing.. so i've tried to start postfix:

$ postfix start
/opt/zimbra/postfix-2.2.3/sbin/postalias: error while loading shared libraries: libbind.so.3: cannot open shared object file: No such file or directory
/opt/zimbra/postfix-2.2.3/sbin/postfix: error while loading shared libraries: libbind.so.3: cannot open shared object file: No such file or directory

maybe i should mention, that i had the problem mentioned here:
Problems with fresh open source installation
and i've fixed it with the symbolic link ..

your help would be appreciated...
i had m1 installed on a vmware virtual host before and it worked.. now i was trying m2 no a real computer (pentium III 1gig with 3xxMB memory)

kind regards
pascal

[tbullock]

see post Cannot start Zimbra M2

I had the same problem. You have to run yum to update your system and that error will go away.