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  #1 (permalink)  
Old 03-15-2007, 12:09 PM
Intermediate Member
 
Posts: 22
Default Mail Queue ssh error

Hello:

I am running on RH C5.

I have installed the open source version of Zimbra, it works great minus one item in the adminstator console. The Mail Queues do not display. I get the following error:

Message: system failure: exception during auth {RemoteManager: mail1.etherzimbra.com->zimbra@mail1.etherzimbra.com:22}
Error code: service.FAILURE
Method: ZmCsfeCommand.prototype.invoke
Details:soap:Receiver

I have followed the instructions on the wiki to regenerate the ssh keys, which did not produce any errors. However, when I try to verify the keys it prompts me for my password.

Here is my /etc/hosts file:
127.0.0.1 localhost.localdomain localhost
172.16.32.8 mail1.etherzimbra.com zimbra

When I look at the messages file I see the following error when I attempt to view the mail queues:
Mar 15 11:05:09 mail1 sshd[5545]: User zimbra not allowed because account is locked
Mar 15 11:05:09 mail1 sshd[5545]: Failed none for invalid user zimbra from 172.16.32.8 port 39941 ssh2

Here is my zimbra_identity.pub file:
[don't list your pub. . .that's just a bad idea.-jholder]
Any help would be greatly appreciated. Thanks.

Last edited by jholder : 03-15-2007 at 04:57 PM. Reason: Security.
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  #2 (permalink)  
Old 03-15-2007, 12:37 PM
Intermediate Member
 
Posts: 22
Default Found the solution

I have found the solution to my problem in another thread. It seems the zimbra account was locked in the shadow file, this is represented by !! in the password field. The below link suggested to replace !! with *, which resolved my issue.

Any ideas if this is a security problem? Thanks.

http://www.ncsa.uiuc.edu/UserInfo/Re...enssh_3.8.html
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  #3 (permalink)  
Old 03-15-2007, 01:15 PM
Zimbra Consultant & Moderator
 
Posts: 11,518
Default

Your hosts file is also incorrect, this:
Quote:
172.16.32.8 mail1.etherzimbra.com zimbra
should read:
Code:
172.16.32.8 mail1.etherzimbra.com mail1
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Bill
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