slapd won't start...?

[szumbusch]

Hi,

I've installed Zimbra on a SuSe 10.0 System.
hostfile set up.
split DNS set up.
no port conflicts

I always receive an ldap error while finalizing the config.

I tried zmfixperms, no effect.

Any hints?

Regards,

Sascha

[phoenix]

Welcome to the forums.

You've likely got a dns problem, have a look in the wiki for troubleshooting LDAP startup failure. You should also search the forums for some debugging info on your DNS setup. Was there anything useful in the install logs about the problem?

[szumbusch]

Hi Bill.

Thx for taking care.

I looked into the wiki. When I did sh -x bin/ldap start, it started.
But zmcontrol status brings 'Cannot determine services - exiting'.

When I try to start tomcat, I receive: 'ERROR: problem reading config from ldap. Make sure ldap is running.'
ldap IS running.

DNS seems to work correct, as far as I checked with 'host, nslookup, etc..'

The install logging I haven't found, actually..

Sascha

[szumbusch]

Hi.

I thought, maybe i screwed something during my trials...
So I uninstalled the whole thing using 'install.sh -u' and reinstalled everything.
This is the outcome:

Setting up CA...Done
Creating SSL certificate...Done
Initializing ldap...sudo: /etc/sudoers is mode 0640, should be 0440
ERROR - failed to start slapd

FAILED (1)

ERROR

Output zmlocalconfig:

av_notify_user = admin@[correct full qualified domain name]
calendar_outlook_compatible_allday_events = true
data_source_trust_self_signed_certs = false
debug_mailboxindex_use_new_locking = true
ldap_cache_account_maxage = 15
ldap_cache_account_maxsize = 5000
ldap_cache_cos_maxage = 15
ldap_cache_cos_maxsize = 100
ldap_cache_domain_maxage = 15
ldap_cache_domain_maxsize = 100
ldap_cache_server_maxage = 15
ldap_cache_server_maxsize = 100
ldap_cache_timezone_maxsize = 100
ldap_cache_zimlet_maxage = 15
ldap_cache_zimlet_maxsize = 100
ldap_connect_pool_debug = false
ldap_connect_pool_initsize = 1
ldap_connect_pool_maxsize = 50
ldap_connect_pool_prefsize = 0
ldap_connect_pool_timeout = 120000
ldap_connect_timeout = 30000
ldap_host = [correct, full qualified domain name]
ldap_is_master = true
ldap_log_level = 0
ldap_master_url = ldap://:389
ldap_port = 389
ldap_root_password = *
ldap_url = ldap://[correct full qualified domain name]:389
localized_msgs_directory = ${zimbra_home}/conf/msgs
logger_mysql_bind_address = localhost
logger_mysql_data_directory = ${zimbra_home}/logger/db/data
logger_mysql_directory = ${zimbra_home}/logger/mysql
logger_mysql_mycnf = ${zimbra_home}/conf/my.logger.cnf
logger_mysql_pidfile = ${zimbra_home}/logger/db/mysql.pid
logger_mysql_port = 7307
logger_mysql_socket = ${zimbra_home}/logger/db/mysql.sock
mysql_bind_address = localhost
mysql_data_directory = ${zimbra_db_directory}/data
mysql_directory = ${zimbra_home}/mysql
mysql_innodb_log_buffer_size = 8388608
mysql_innodb_log_file_size = 104857600
mysql_memory_percent = 30
mysql_mycnf = ${zimbra_home}/conf/my.cnf
mysql_pidfile = ${zimbra_db_directory}/mysql.pid
mysql_port = 7306
mysql_read_buffer_size = 1048576
mysql_root_password = *
mysql_socket = ${zimbra_db_directory}/mysql.sock
mysql_sort_buffer_size = 1048576
mysql_table_cache = 500
nio_imap_enable = false
nio_imap_log_buffers = false
nio_imap_write_queue_max_size = 10240000
nio_imap_write_queue_max_size_unauth = 20480
nio_write_buffer_compaction_percent = 50
postfix_alias_maps = hash:/etc/aliases
postfix_broken_sasl_auth_clients = yes
postfix_command_directory = /opt/zimbra/postfix-${postfix_version}/sbin
postfix_daemon_directory = /opt/zimbra/postfix-${postfix_version}/libexec
postfix_header_checks = pcre:/opt/zimbra/conf/postfix_header_checks
postfix_mailq_path = /opt/zimbra/postfix-${postfix_version}/sbin/mailq
postfix_manpage_directory = /opt/zimbra/postfix-${postfix_version}/man
postfix_newaliases_path = /opt/zimbra/postfix-${postfix_version}/sbin/newaliases
postfix_queue_directory = /opt/zimbra/postfix-${postfix_version}/spool
postfix_sender_canonical_maps = ldap:/opt/zimbra/conf/ldap-scm.cf
postfix_sendmail_path = /opt/zimbra/postfix-${postfix_version}/sbin/sendmail
postfix_smtpd_client_restrictions = reject_unauth_pipelining
postfix_smtpd_data_restrictions = reject_unauth_pipelining
postfix_smtpd_helo_required = yes
postfix_smtpd_tls_cert_file = ${zimbra_home}/conf/smtpd.crt
postfix_smtpd_tls_key_file = ${zimbra_home}/conf/smtpd.key
postfix_smtpd_tls_loglevel = 1
postfix_transport_maps = ldap:/opt/zimbra/conf/ldap-transport.cf
postfix_version = 2.2.9
postfix_virtual_alias_domains = ldap:/opt/zimbra/conf/ldap-vad.cf
postfix_virtual_alias_maps = ldap:/opt/zimbra/conf/ldap-vam.cf
postfix_virtual_mailbox_domains = ldap:/opt/zimbra/conf/ldap-vmd.cf
postfix_virtual_mailbox_maps = ldap:/opt/zimbra/conf/ldap-vmm.cf
postfix_virtual_transport = error
search_disable_database_hints = false
ssl_allow_untrusted_certs = TRUE
stats_img_folder = ${zimbra_home}/logger/db/work
timezone_file = ${zimbra_home}/conf/timezones.ics
tomcat_directory = ${zimbra_home}/tomcat
tomcat_java_heap_memory_percent = 40
tomcat_java_home = ${zimbra_java_home}
tomcat_java_options = -client -XX:NewRatio=2 -Djava.awt.headless=true
tomcat_keystore = ${tomcat_directory}/conf/keystore
tomcat_pidfile = ${zimbra_log_directory}/tomcat.pid
wiki_enabled = false
wiki_user = wiki
zimbra_admin_service_port = 7071
zimbra_attrs_directory = ${zimbra_home}/conf/attrs
zimbra_auth_always_send_refer = false
zimbra_class_mboxmanager = com.zimbra.cs.mailbox.MailboxManager
zimbra_class_provisioning = com.zimbra.cs.account.ldap.LdapProvisioning
zimbra_db_directory = ${zimbra_home}/db
zimbra_extension_common_directory = ${zimbra_home}/lib/ext-common
zimbra_extension_directory = ${zimbra_home}/lib/ext
zimbra_gid = 1001
zimbra_home = /opt/zimbra
zimbra_index_directory = ${zimbra_home}/index
zimbra_index_idle_flush_time = 600
zimbra_index_lru_size = 100
zimbra_index_max_uncommitted_operations = 200
zimbra_java_home = /opt/zimbra/java
zimbra_ldap_password = *
zimbra_ldap_user = zimbra
zimbra_ldap_userdn = uid=zimbra,cn=admins,cn=zimbra
zimbra_log4j_properties = ${zimbra_home}/conf/log4j.properties
zimbra_log_directory = ${zimbra_home}/log
zimbra_logger_mysql_password = *
zimbra_mailbox_active_cache = 500
zimbra_mailbox_groups = 100
zimbra_mailbox_inactive_cache = 30
zimbra_mailbox_purgeable = false
zimbra_mtareport_max_recipients = 50
zimbra_mtareport_max_senders = 50
zimbra_mysql_password = *
zimbra_mysql_user = zimbra
zimbra_server_hostname = [correct full qualified domain name]
zimbra_spam_report_queue_size = 100
zimbra_store_directory = ${zimbra_home}/store
zimbra_store_sweeper_max_age = 480
zimbra_throttle_op_concurrency = 1000,1000,1000,1000,1000
zimbra_tmp_directory = /tmp/zimbra
zimbra_uid = 1002
zimbra_user = zimbra
zimbra_zmprov_default_soap_server = localhost
zimbra_zmprov_default_to_ldap = false
zimlet_directory = ${tomcat_directory}/webapps/service/zimlet

/var/log/messages:

Mar 9 11:21:07 mail sudo: zimbra : /etc/sudoers is mode 0640, should be 0440 ; TTY=pts/0 ; PWD=/opt/zimbra ; USER=root ; CO
MMAND=/opt/zimbra/openldap-2.3.21/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldap://[correct full qualified domain name]:389 -f /opt/z
imbra/conf/slapd.conf
Mar 9 11:21:09 mail sudo: zimbra : /etc/sudoers is mode 0640, should be 0440 ; TTY=pts/0 ; PWD=/opt/zimbra ; USER=root ; COMMAND=/opt/zimbra/openldap-2.3.21/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldap://[correct full qualified domain name]:389 -f /opt/zimbra/conf/slapd.conf -d 1

Sascha

[phoenix]

Originally Posted by szumbusch

Mar 9 11:21:09 mail sudo: zimbra : /etc/sudoers is mode 0640, should be 0440 ; TTY=pts/0 ; PWD=/opt/zimbra ; USER=root ; COMMAND=/opt/zimbra/openldap-2.3.21/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldap://[correct full qualified domain name]:389 -f /opt/zimbra/conf/slapd.conf -d 1

Have you tried checking the permissions with

ls -l /etc/sudoers

There is also a known problem with sudoers, it's in bugzilla here.

[szumbusch]

Hi!

Sorry for the delay, your answer came when I went home.
Then the weekend applied...

It seems to be the 'sudoers' problem. When I change to 0440 and run the setup script again, something changes it 'automagically' to 0640 again!

The information in Bugzilla and other topics like that didn't help really.
Or maybe I didn't understood them.

How can I avoid the problem?

Regards,

Sascha

[marcmac]

what is the script get_plat_tag.sh (/opt/zimbra/libexec, maybe) returning?

If that doesn't return SuSE, this happens

[szumbusch]

It returns 'SuSE10', which is correct.

Sascha