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  #1 (permalink)  
Old 02-26-2007, 09:50 AM
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Posts: 12
Default Problem - Queue report unavailable - mail system is down

Hello,
I have a problem on the starting of zimbra, MTA service don't start.
In the log file, i have the error :
Feb 26 18:38:04 garcia zmtomcatmgr[6682]: status requested
Feb 26 18:38:04 garcia zmtomcatmgr[6682]: status OK
Feb 26 17:38:04 garcia postfix/postqueue[6696]: fatal: Queue report unavailable - mail system is down
Feb 26 18:38:05 garcia zimbramon[6512]: 6512:info: 2007-02-26 18:38:01, STATUS: garcia.boulevard.fr: antispam: Running
Feb 26 18:38:05 garcia zimbramon[6512]: 6512:info: 2007-02-26 18:38:01, STATUS: garcia.boulevard.fr: antivirus: Running
Feb 26 18:38:05 garcia zimbramon[6512]: 6512:info: 2007-02-26 18:38:01, STATUS: garcia.boulevard.fr: ldap: Running
Feb 26 18:38:05 garcia zimbramon[6512]: 6512:info: 2007-02-26 18:38:01, STATUS: garcia.boulevard.fr: logger: Running
Feb 26 18:38:05 garcia zimbramon[6512]: 6512:info: 2007-02-26 18:38:01, STATUS: garcia.boulevard.fr: mailbox: Running
Feb 26 18:38:05 garcia zimbramon[6512]: 6512:info: 2007-02-26 18:38:01, STATUS: garcia.boulevard.fr: mta: Stopped
Feb 26 18:38:05 garcia zimbramon[6512]: 6512:info: 2007-02-26 18:38:01, STATUS: garcia.boulevard.fr: snmp: Running
Feb 26 18:38:05 garcia zimbramon[6512]: 6512:info: 2007-02-26 18:38:01, STATUS: garcia.boulevard.fr: spell: Running
Feb 26 17:40:01 garcia postfix/postqueue[6972]: fatal: Queue report unavailable - mail system is down
Feb 26 18:40:02 garcia zimbramon[6957]: 6957:info: 2007-02-26 18:40:01, DISK: garcia.boulevard.fr: dev: /dev/mapper/VolGroup00-LogVol00, mp: /, tot: 269122, avail: 250338
Feb 26 18:40:02 garcia zimbramon[6957]: 6957:info: 2007-02-26 18:40:01, DISK: garcia.boulevard.fr: dev: /dev/sda1, mp: /boot, tot: 99, avail: 84
Feb 26 18:40:02 garcia zimbramon[6952]: 6952:info: 2007-02-26 18:40:01, QUEUE: 0 0

I also do : "zmcontrol status", and no informations appears. After two minutes I have also a Kernel Panic...
Can somebody help me ?

Thanks

Seb
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  #2 (permalink)  
Old 02-26-2007, 09:55 AM
Zimbra-Yahoo Consultant
 
Posts: 5,608
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What OS are you on?
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  #3 (permalink)  
Old 02-26-2007, 10:35 AM
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Posts: 12
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Fedora Core 5
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  #4 (permalink)  
Old 02-26-2007, 10:37 AM
Zimbra-Yahoo Consultant
 
Posts: 5,608
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How much RAM do you have?
Can you run a zmdumpenv and post it here?
-john
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  #5 (permalink)  
Old 02-26-2007, 10:43 AM
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[removed for security]

Last edited by jholder : 02-26-2007 at 10:49 AM.
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  #6 (permalink)  
Old 02-26-2007, 10:49 AM
Zimbra-Yahoo Consultant
 
Posts: 5,608
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Can you try to upgrade to 4.5.2 and see if that fixes your issue?

-john
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  #7 (permalink)  
Old 02-26-2007, 11:48 AM
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Posts: 12
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yes i will try tomorrow to update to 4.5.2 and i will you say if it's work !
(for information, zimbra works good after the installation, and today i reboot server and after that mta doesn't launch and i have also the problem)
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  #8 (permalink)  
Old 02-27-2007, 03:37 AM
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Posts: 12
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I also update to zimbra 4.5.2.
I also try to views the status of Zimbra by doing a : zmcontrol status and the same thing as tomorrow : MTA service don't start and Kernel Panic...

Last edited by ptithomme : 02-27-2007 at 03:50 AM.
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  #9 (permalink)  
Old 02-27-2007, 04:10 AM
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Posts: 12
Default

Now i have resolve the problem of MTA service.
But all the Zimbra commands like zmcontrol status, zmcontrol stop, zmcontrol start, zmhostname returns nothing when i am in zimbra user...
And in root user commands works fine
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