Zimbra 4.5.1 -> 4.5.2 zimbra-spell failure

[fizi]

When I attempt to upgrade Zimbra 4.5.1 to 4.5.2 I am getting an error when the install script tries to install zimbra-spell-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm. The full install log looks like this:

[root@tiny zcs]# ./install.sh
hostname: Unknown host
./util/utilfunc.sh: line 42: [: =: unary operator expected
hostname: Unknown host

Operations logged to /tmp/install.log.17269
Checking for existing installation...
    zimbra-ldap...FOUND zimbra-ldap-4.5.2_GA_699
    zimbra-logger...FOUND zimbra-logger-4.5.2_GA_699
    zimbra-mta...FOUND zimbra-mta-4.5.2_GA_699
    zimbra-snmp...FOUND zimbra-snmp-4.5.2_GA_699
    zimbra-store...FOUND zimbra-store-4.5.2_GA_699
    zimbra-apache...FOUND zimbra-apache-4.5.2_GA_699
    zimbra-spell...NOT FOUND
    zimbra-core...FOUND zimbra-core-4.5.2_GA_699

Saving existing configuration file to /opt/zimbra/.saveconfig


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
        http://www.zimbra.com/license/collaboration_suite_collective_license_1.0.html


Press Return to continue

Checking for prerequisites...
    NPTL...FOUND
    sudo...FOUND sudo-1.6.7p5-30.1.3
    libidn...FOUND libidn-0.5.6-1
    curl...FOUND curl-7.12.1-8
    fetchmail...FOUND fetchmail-6.2.5-6
    gmp...FOUND gmp-4.1.4-3
    compat-libstdc++-296...FOUND compat-libstdc++-296-2.96-132.7.2
    compat-libstdc++-33...FOUND compat-libstdc++-33-3.2.3-47.3
    /usr/lib/libstdc++.so.5...FOUND
Checking for required space...
Checking current number of databases...

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell


The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y] y

Select the packages to install
    Upgrading zimbra-core
    Upgrading zimbra-ldap
    Upgrading zimbra-logger
    Upgrading zimbra-mta
    Upgrading zimbra-snmp
    Upgrading zimbra-store
    Upgrading zimbra-apache

Install zimbra-spell [N] y

Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell
You appear to be installing packages on a platform different
than the platform for which they were built

This platform is CentOS4
Packages found: zimbra-core-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm
This may or may not work


Install anyway? [N] y

The system will be modified.  Continue? [N] y

Shutting down zimbra mail

Backing up ldap


Removing existing packages

   zimbra-ldap...done
   zimbra-logger...done
   zimbra-mta...done
   zimbra-snmp...done
   zimbra-store...done
   zimbra-apache...done
   zimbra-core...done

Removing deployed webapp directories
Installing packages

    zimbra-core......zimbra-core-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-ldap......zimbra-ldap-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-logger......zimbra-logger-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-mta......zimbra-mta-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-snmp......zimbra-snmp-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-store......zimbra-store-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-apache......zimbra-apache-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-spell......zimbra-spell-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...FAILED
###ERROR###

zimbra-spell-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm installation failed

Installation cancelled

I've already tried removing the spelling component all together and then letting it reinstall that RPM from scratch but that hasn't solved the problem. Any ideas?

[fizi]

I got it fixed. There was a problem with my /etc/hosts file.

[fizi]

New error now:

Installing packages

    zimbra-core......zimbra-core-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-ldap......zimbra-ldap-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-logger......zimbra-logger-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-mta......zimbra-mta-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-snmp......zimbra-snmp-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-store......zimbra-store-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-apache......zimbra-apache-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done
    zimbra-spell......zimbra-spell-4.5.2_GA_699.RHEL4-20070216161813.i386.rpm...done

Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
   HOSTNAME=localhost.localdomain
   LDAPHOST=
   LDAPPORT=
   SNMPTRAPHOST=
   SMTPSOURCE=
   SMTPDEST=
   SNMPNOTIFY=0
   SMTPNOTIFY=0
   LDAPROOTPW=zimbra
   LDAPZIMBRAPW=zimbra
Restoring existing configuration file from /opt/zimbra/.saveconfig/config.save...done
Operations logged to /tmp/zmsetup.log.7498
Setting defaults...Setting defaults from existing config...Warning: null valued key 'mysql_logger_root_password'
Done
Upgrading from 4.5.1_GA_660 to 4.5.2_GA_699
Fri Feb 23 13:59:10 2007: Stopping zimbra services
Fri Feb 23 13:59:16 2007: Stop failed - exiting
UPGRADE FAILED - exiting

I checked the log file and found nothing more then what you see here "UPGRADE FAILED - ERROR"

[jholder]

Looks like your save config got deleted. Do you have backup?
It would have been in /opt/zimbra/.saveconfig/config.save

[fizi]

Unfortunatly I wasn't smart enough to back it up before the upgrade. I've since removed Zimbra, reinstalled 4.5.1 and am going to copy my midnight backup over top of the fresh install and then try the upgrade again.

[fizi]

I got it all going.

[jholder]

Good Job Fizi.

Remember, if you EVER have difficulty, we're here to help. . .it just may take a few minutes.

-john

[fizi]

Thanks! Great to know the support is there and free to boot

I fixed the problem by installing Zimbra 4.5.1 and then copying my entire backup of the /opt/zimbra dir back over top of it. I ran fixperms as per the Wiki Article for restoring backups and then I re-ran the upgrade to Zimbra 4.5.2 and it fixed any of the fiddly problems left over from the backup restore.