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Thread: mailbox quits shortly after startup

  1. #1
    joew is offline Member
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    Default mailbox quits shortly after startup

    after installing and starting up zimbra i wait a couple seconds and run 'zmcontrol status' and mailbox says stopped. has anyone else ran into this? i have checked to make sure there arent any other processes with conflicting ports. any ideas?

    additionally, the port 7071 is not being used by anything (netstat) thus nothing comes up in the browser when trying to setup users and etc. is the documentation wrong? if so whats the real port?

    system info:
    RHEL4
    zcs-3.0.0_M2_740.RHEL4.tgz
    Last edited by joew; 11-15-2005 at 06:37 PM.

  2. #2
    KevinH's Avatar
    KevinH is offline Expert Member
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    Check /opt/zimbra/log/zimbra.log or /opt/zimbra/tomcat/logs/catalina.out

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    joew is offline Member
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    here are the two errors that caught my attention:

    2005-11-15 19:26:33,987 FATAL [main] [] system - Config initialization failed
    com.zimbra.cs.service.ServiceException: system failure: getting database connection


    MESSAGE: Access denied for user 'zimbra'@'sand01' (using password: YES)


    is it a user issue within mysql? any ideas?
    Last edited by joew; 11-15-2005 at 07:06 PM.

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    What does your /etc/hosts look like. Might not have the right grants for your MySQL user for your host.

  5. #5
    joew is offline Member
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    changed the /etc/hosts to the one in the install. it worked. thanx.

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    joew is offline Member
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    mailbox is still down according to the webapp. any ideas?

  7. #7
    KevinH's Avatar
    KevinH is offline Expert Member
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    Quote Originally Posted by joew
    mailbox is still down according to the webapp. any ideas?
    Check /opt/zimbra/log/zimbra.log or /opt/zimbra/tomcat/logs/catalina.out


  8. #8
    joew is offline Member
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    i dont see anything related to mailbox in either. imho the logs look ok.

    this is the only thing i noticed:

    2005-11-15 20:14:33,336 INFO [http-7071-Processor50] [ip=10.18.161.16;] mailbox - Creating database mailbox1

    that would seem like a good thing to me.

  9. #9
    joew is offline Member
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    i added a user acct and it seems to be working now. not sure what the deal is.

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