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Thread: problem running zimbra

  1. #1
    hanysys is offline Active Member
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    Default problem running zimbra

    hi,

    i have just installed the open source edition of Zimbra (zcs-4.0.4_GA_457.SuSE10) for suse 10 but, in fact I'm using SUSE10.2 (i don't think there is a problem with that) ..

    i couldn't open the zimbra administrator console using my server and domain name (linux.site) so i suspected that tomcat is not running so i tried to start it and i had the following error :

    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)


    so now what can i do ??

    i read other posts about problems that seems like that but i couldn't solve my problem , and i noticed some thing else :

    i can't find the following files : zimbra.log nor the tomcat log files (is their a problem with that)

    also when i run the following command in the shell : zmcontrol status
    i get the following : Cannot determine services - exiting (what does it mean ??)

    and when i type zmcontrol start i get the following : Host hanysys.site (just that !!)

    and when i type zmcontrol stop i get the following :
    Host hanysys.site
    Stopping mta...Done
    Stopping spell...Done
    Stopping snmp...Done
    Stopping antivirus...Done
    Stopping antispam...Done
    Stopping imapproxy...Done
    Stopping mailbox...FAILED
    Error: assertion '-r /opt/zimbra/conf/my.cnf' failed


    Stopping logger...Done
    Stopping ldap...Done


    so , any one can help me to run zimbra .

    sorry, i know it was a very long mail but I'm a new user to zimbra and my knowledge with it is very tiny .

    thx

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    Default

    Please post the output of
    cat /etc/hosts

    -john

  3. #3
    hanysys is offline Active Member
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    Default Hosts

    Her is the output :

    zimbra@hanysys:~> cat /etc/hosts
    #
    # hosts This file describes a number of hostname-to-address
    # mappings for the TCP/IP subsystem. It is mostly
    # used at boot time, when no name servers are running.
    # On small systems, this file can be used instead of a
    # "named" name server.
    # Syntax:
    #
    # IP-Address Full-Qualified-Hostname Short-Hostname
    #

    127.0.0.1 localhost

    # special IPv6 addresses
    ::1 localhost ipv6-localhost ipv6-loopback

    fe00::0 ipv6-localnet

    ff00::0 ipv6-mcastprefix
    ff02::1 ipv6-allnodes
    ff02::2 ipv6-allrouters
    ff02::3 ipv6-allhosts
    192.168.1.4 hanysys.site hanysys

    thx

  4. #4
    hanysys is offline Active Member
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    Default plz any body help

    plz any body help me in this problem ...

    it is supposed that i will make some faculty assignment on this project


    any body here



    Hany

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by hanysys View Post
    it is supposed that i will make some faculty assignment on this project
    What does that mean?

    Quote Originally Posted by hanysys View Post
    any body here
    Yes, there's people here and they'll get around to helping you when they can. Did you search the forums or wiki for some information on this problem?

    Disable ipv6 on the zimbra server. This error
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)
    means that it can't contact LDAP. Have a search of the forums for that problem and look in the wiki for LDAP troubleshooting steps.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    hanysys is offline Active Member
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    Default Sorry , for my overreaction

    Hi,

    i'm very sorry for this overreaction , but i'm having this problem annoying me for 4 days and i have some work to do using zimbra that is now stopped because of this problem ...... sorry again

    i have already searched the forum and the wiki and didn't find a clue so i will
    try to disable this ipv6 and try again .

    but if i couldn't solve it i will come again



    thanks for your time
    Hany

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