Cannot login as admin after install

[elesouef]

Hello all,

I installed zimbra and, I think, it is well started.

I can reach https://myserver:7071/ but when giving it my admin login and password it does not connect me to the admin panel.

Any Idea ?

PS : all zimbra CLI are working *very* slow, such as zmprov (which I used to reset admin password) or zmcontrol...

Thanks for your help.

[phoenix]

Which operating system? Which version/release of Zimbra? Is your firewall and/or SElinux disabled? What does 'zmcontrol status', run as the zimbra user, show?

[Klug]

And, if running CentOS or RHEL, count the number of "/bin/unicode_start" processes you have (ps aux |grep unicode |wc -l).

[elesouef]

zimbra@groupware:~/log$ ps aux |grep unicode |wc -l
1

Huh, I forgot to tell that I'ms using Debian Etch (4.0) so I had to tweak a little bit the installation process...

Thanks for the quick answer.

[phoenix]

......and?

Which version/release of Zimbra? Is your firewall and/or SElinux disabled? What does 'zmcontrol status', run as the zimbra user, show?

What does actually happen when you try and login to the admin ui?

[elesouef]

Phoenix : Excuse me, I answered too quickly to klug and didn't saw your post.

I'm using Debian Etch Release 4.0 with ZCS Community version 4.5.1 for testing purpose. I don't have any firewalls or SELinux extensions activated.

zmcontrol status (as zimbra user) gives :

zimbra@groupware:~$ zmcontrol status
Host groupware.crbn.intra
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running

The result of this command took approximately 2-3 minutes to show.

Thanks for your help phoenix.

[phoenix]

Phoenix : Excuse me, I answered too quickly to klug and didn't saw your post.

That's OK, Klug usually asks more interesting questions than me.

OK, that's a very long time for that command to run. I forgot to ask the obvious questions: is there anything else running on this machine? Does it meet the minimum spec i.e. how much memory and what speed is it? Is it, by any chance, a VM you're running on?

[elesouef]

I suppose the memory on the server doesn't meet the requirements but in fact, this is only a testing server only...

CPU : Xeon 2.4GHz
Mem : 512 Mb RAM + 1.5 Gb Swap
Enough disk space (about 40 Gb)

The memory seems to be DDR-ECC but I'll have to check when I'll be back on the testing site tomorrow.

And this is not a VM

Thanks for your help. Really appreciated.

[Klug]

That's OK, Klug usually asks more interesting questions than me.

Bill, do you need something?


BTW, 512MB seems short to me.

[phoenix]

Bill, do you need something?

Nope, I have everything I need in life.

BTW, 512MB seems short to me.

Me too. My suggestion would be more memory.

I don't know much about Debian, I'm afraid. I assume it's all up to date? No other server such as MySQL or Apache running on this machine? You've disabled any unnecessary services? Does this problem get worse the longer you've got zimbra running? What does 'zmlocalconfig | grep mem' (run as the zimbra user) show?