Results 1 to 5 of 5

Thread: Installation Error on Ubuntu 12.04 LTS

  1. #1
    c00lbr33ze is offline New Member
    Join Date
    Jan 2014
    Posts
    3
    Rep Power
    1

    Default Installation Error on Ubuntu 12.04 LTS

    Hi
    I've made a Zimbra Installation with Version 8.06GA on a Ubuntu 12.04 LTS Machine.
    Basically I've used Zimbra before on 10.04 LTS.

    During Installation I get the following error:

    Starting servers...Error: Could not create the Java Virtual Machine.
    Error: A fatal exception has occurred. Program will exit.
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.

    The Installation Crashes no zimlets are going to be installed and the command "service zimbra status" gets the following error:

    Error: Could not create the Java Virtual Machine.
    Error: A fatal exception has occurred. Program will exit.
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Host
    sh: zmcontrol.status.tjiUW: Permission denied
    antispam Stopped


    I've made a google search and read in the forums that normally this is because of not enough RAM.
    Well I've 16Gb RAM and the requirement is minimum 3GB Recommended 4GB. So I don't get it.

    Any Ideas?
    Thanks for your support.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,585
    Rep Power
    57

    Default

    Quote Originally Posted by c00lbr33ze View Post
    I've made a google search and read in the forums that normally this is because of not enough RAM.
    That's usually the cause of the first error. Is this a VM or bare metal?

    The second error about 'ldap' is usually because of lack of DNS A & MX records and/or an incorrect /etc/hosts file. Have you created those in a Split DNS configuration or is your server directly on the internet?

    The permissions problem could also be caused by AppArmor or SElinux, whichever you use is it disabled (I do mean disabled and not in permissive mode)?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    c00lbr33ze is offline New Member
    Join Date
    Jan 2014
    Posts
    3
    Rep Power
    1

    Default

    It's a VM. On 10.04 it was a VM already.

    I've checked DNS again seems to be fine. I've now also disabled IPv6 as it is experimental state. So all settings are default now.
    Until now he doesn't fetch de domain correctly, I've to retype the domain during the installation. I'll check this.

    And Apparmor and Selinux is not installed.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,585
    Rep Power
    57

    Default

    Quote Originally Posted by c00lbr33ze View Post
    It's a VM. On 10.04 it was a VM already.
    Which hypervisor? How much RAM on the host? Is the 16GB real RAM or burst?

    Quote Originally Posted by c00lbr33ze View Post
    I've checked DNS again seems to be fine.
    So is it a Split DNS or is your server directly on the internet? Can you post the output (run on the zimbra server) from all of the command in the 'Verify....' section of the Split DNS article.

    Quote Originally Posted by c00lbr33ze View Post
    Until now he doesn't fetch de domain correctly, I've to retype the domain during the installation. I'll check this.
    If you mean it asks you whether you want to change the domain name then that's perfectly normal and you should change it to your actual domain name otherwise it will use the FQDN of your server.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    c00lbr33ze is offline New Member
    Join Date
    Jan 2014
    Posts
    3
    Rep Power
    1

    Default

    The VM has 8GB RAM guaranteed and 16GB burst. Maybe this was the problem. I've found a working solution in another Forum post.

    I had to choose to not start the server during the installation. Afterwards I hat to switch to the zimbra user and reconfigured the java heap size:

    zmlocalconfig -e mailboxd_java_heap_memory_percent=10
    zmlocalconfig -e mailboxd_java_heap_new_size_percent=10

    I've chosen a little bit more than only 10 percent, but this was the solution.
    I got it from this post: Zimbra RAM consumption when installing and cores

    So this Thread can be marked as solved and hopefully this helps someone else too.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 1
    Last Post: 11-05-2012, 10:28 AM
  2. Replies: 0
    Last Post: 10-20-2012, 03:34 PM
  3. Error in installation of Zimbra 7.02 on Ubuntu 10.04
    By anil2654 in forum Installation
    Replies: 1
    Last Post: 07-17-2012, 12:10 AM
  4. error installation on fresh Ubuntu 606
    By pieter96 in forum Installation
    Replies: 14
    Last Post: 11-27-2007, 09:16 AM
  5. Ubuntu 6.10 i686 Installation error
    By forexmgr in forum Installation
    Replies: 7
    Last Post: 04-09-2007, 01:12 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •