Help: Reply/Forward Buttons do not work

[cybersagi]

I have recently installed the ZCS 4.5 version.

On testing the user accounts using the browsers, i have noticed that both the Reply and Forward buttons do not work.

I have noticed that the Compose message and Forward as attachment works, its just that when i click on Reply / Forward button nothing happens.

I checked the error console in firefox browser and noticed that whenever i click Reply button the following error is displayed: "rule has no properties - http://server/zimbra/js/Ajax_all.js.zqz?v=070201185752 Line: 5751"

Would appreciate if anyone can guide me in resolving this issue.

Thanks
Sagi

[cybersagi]

This is the error that i get when i click on Reply button:

Error: "mediumName: is null or not an object

I experience the same issue in both IE7.0 and Firefox 2.0

Thanks
Sagi



I have recently installed the ZCS 4.5 version.

On testing the user accounts using the browsers, i have noticed that both the Reply and Forward buttons do not work.

I have noticed that the Compose message and Forward as attachment works, its just that when i click on Reply / Forward button nothing happens.

I checked the error console in firefox browser and noticed that whenever i click Reply button the following error is displayed: "rule has no properties - http://server/zimbra/js/Ajax_all.js.zqz?v=070201185752 Line: 5751"

Would appreciate if anyone can guide me in resolving this issue.

Thanks
Sagi

[JHill]

Install the MS timezone patch:
http://support.microsoft.com/kb/928388

It resolved the issue for our users that were experiencing the same issues.

[cybersagi]

JHill,

Thanks for the suggestion, it worked.

We need to install this patch in all windows clients who are accessing Zimbra Webmail.

Regards
Sagi

[jholder]

Thanks JHill for that.

I'm going to stick this for easy location by other inquiring users.

[jdell]

Originally Posted by wannabetenor

Thanks JHill for that.

I'm going to stick this for easy location by other inquiring users.

This is exactly what I was experiencing and that i described here 4.5.1 upgrade caution about timezone stuff

[jholder]

Yup.
Got some pretty great users.

[JHill]

It's in Bugzilla, too...

http://bugzilla.zimbra.com/show_bug.cgi?id=14365

[jholder]

This thread is regarding >4.5.2 users.

unsticking.