Initializing Documents...failed to initialize documents

[michaeln]

Originally Posted by phoenix

Have a look in the admin UI accounts page, does this account exist: wiki@inc21.com and is there another account (with a different name) already set as the global wiki account?

I just checked. wiki@inc21.com account does exist in the admin UI. It is also the only account showing as the "Global Documents account"

[phoenix]

Next two things to try, delete that wiki account and try the command again. If that doesn't work the delete the logo.gif file from the templates directory and try the command again.

[michaeln]

Found this earlier in the log file:

Starting ldap...
*** Running as zimbra user: /opt/zimbra/openldap/sbin/slapindex -f /opt/zimbra/conf/slapd.conf

bdb_db_open: database already in use
backend_startup_one: bi_db_open failed! (-1)
slap_startup failed
*** Running as zimbra user: /opt/zimbra/bin/ldap start

...but even now zmcontrol status shows ldap is running.

[phoenix]

Does a 'ps aux | grep slapd' confirm that it's running?

[michaeln]

I deleted the wiki account, then:

[zimbra@mailhost ~]$ /opt/zimbra/bin/zmprov in wiki@inc21.com 'ScrkWsgFEK' /opt/zimbra/wiki/Template Template
Initializing folders
Creating folder Template
Initializing...
Creating wiki page _Template in folder Template
Creating wiki page _PathItemTemplate in folder Template
Creating wiki page _TemplateStyles_unused in folder Template
Creating wiki page _TemplateStyles in folder Template
Creating wiki page _TocBodyTemplate in folder Template
Creating file document Logo.gif in folder Template
Cannot import Wiki documents from /opt/zimbra/wiki/Template
com.zimbra.cs.service.wiki.WikiServiceException: error: import
at com.zimbra.cs.service.wiki.WikiServiceException.ER ROR(WikiServiceException.java:60)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImpo rt(WikiUtil.java:411)
at com.zimbra.cs.account.ProvUtil.doImport(ProvUtil.j ava:1257)
at com.zimbra.cs.account.ProvUtil.initNotebook(ProvUt il.java:1209)
at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.ja va:536)
at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java: 1455)
Caused by: com.zimbra.soap.SoapFaultException: system failure: java.lang.NullPointerException
at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Pro tocol.java:102)
at com.zimbra.soap.SoapTransport.extractBodyElement(S oapTransport.java:215)
at com.zimbra.soap.SoapTransport.parseSoapResponse(So apTransport.java:191)
at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpT ransport.java:214)
at com.zimbra.soap.SoapTransport.invoke(SoapTransport .java:231)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:347)
at com.zimbra.cs.zclient.ZMailbox.createDocument(ZMai lbox.java:2368)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createIte m(WikiUtil.java:350)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.populateF olders(WikiUtil.java:372)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImpo rt(WikiUtil.java:408)
... 4 more

[michaeln]

Originally Posted by phoenix

Does a 'ps aux | grep slapd' confirm that it's running?

Yes:

[zimbra@mailhost ~]$ ps aux | grep slapd
zimbra 22682 0.0 0.1 71156 7940 ? Ssl 12:52 0:00 /opt/zimbra/openldap-2.3.21/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldap://mailhost.inc21.com:389 -f /opt/zimbra/conf/slapd.conf

[michaeln]

Originally Posted by phoenix

If that doesn't work the delete the logo.gif file from the templates directory and try the command again.

Sorry, precisely which templates directory?

[michaeln]

I changed into /opt/zimbra/wiki/Template and "mv Logo.gif ..", then ran the command again, this time no error:

[zimbra@mailhost Template]$ ls
Logo.gif _PathBodyTemplate.wiki _Template.wiki _TocBodyTemplate.wiki
_Footer.wiki _PathItemTemplate.wiki _TemplateStyles.wiki _TocItemTemplate.wiki
_Header.wiki _PathSeparator.wiki _TemplateStyles_unused.wiki
_Index.wiki _SideBar.wiki _TitleBar.wiki
[zimbra@mailhost Template]$ mv Logo.gif ..
[zimbra@mailhost Template]$ /opt/zimbra/bin/zmprov in wiki@inc21.com 'ScrkWsgFEK' /opt/zimbra/wiki/Template Template
Initializing folders
Initializing...
Creating wiki page _Template in folder Template
Creating wiki page _PathItemTemplate in folder Template
Creating wiki page _TemplateStyles_unused in folder Template
Creating wiki page _TemplateStyles in folder Template
Creating wiki page _TocBodyTemplate in folder Template
Creating wiki page _PathSeparator in folder Template
Creating wiki page _Footer in folder Template
Creating wiki page _Index in folder Template
Creating wiki page _SideBar in folder Template
Creating wiki page _TitleBar in folder Template
Creating wiki page _Header in folder Template
Creating wiki page _PathBodyTemplate in folder Template
Creating wiki page _TocItemTemplate in folder Template
[zimbra@mailhost Template]$

Then if I log out as my own user and log back in, the wiki seems to be working.

Thanks for the help, but doesn't this seem to be a bug?

[jholder]

Just a friendly little reminder that Documents are in BETA.

[michaeln]

Originally Posted by wannabetenor

Just a friendly little reminder that Documents are in BETA.

True. And isn't the BETA period the correct time to flush out bugs and report them and fix them?