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Thread: Debian - Upgrade Error

  1. #1
    xiller is offline Starter Member
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    Default Debian - Upgrade Error

    Hey Guys,
    after upgrading to 4.5 on a Debian System there is an error while using Webmail.

    PHP Code:
    An unknown application error has occurredPlease correct any errors and retry. If the problem persistsplease contact your System Administrator. (INVALID_PDU
    Trying to logon at the basic Client i got this error:
    PHP Code:
    A network service error has occurred (zclient/io).

    @
    HTML-Source:

    <!-- 
    com.zimbra.cs.zclient.ZClientExceptioninvoke unable to parse response: <html><head><title>Apache Tomcat/5.5.15 Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 404 - Servlet SoapServlet is not available</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>Servlet SoapServlet is not available</u></p><p><b>description</b> <u>The requested resource (Servlet SoapServlet is not available) is not available.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/5.5.15</h3></body></html>
        
    at com.zimbra.cs.zclient.ZClientException.IO_ERROR(ZClientException.java:54)
        
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:350)
        
    at com.zimbra.cs.zclient.ZMailbox.auth(ZMailbox.java:325)
        
    at com.zimbra.cs.zclient.ZMailbox.<init>(ZMailbox.java:268)
        
    at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox.java:227)
        
    at com.zimbra.cs.taglib.tag.LoginTag.doTag(LoginTag.java:73)
        
    at org.apache.jsp.h.login._jspx_meth_zm_login_0(org.apache.jsp.h.login:694)
        
    at org.apache.jsp.h.login._jspx_meth_c_catch_0(org.apache.jsp.h.login:655)
        
    at org.apache.jsp.h.login._jspService(org.apache.jsp.h.login:147)
        
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        
    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        
    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        
    at com.zimbra.webClient.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:45)
        
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        
    at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:323)
        
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        
    at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        
    at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        
    at java.lang.Thread.run(Thread.java:595)
    Caused bycom.zimbra.soap.SoapParseExceptionunable to parse response: <html><head><title>Apache Tomcat/5.5.15 Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 404 - Servlet SoapServlet is not available</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>Servlet SoapServlet is not available</u></p><p><b>description</b> <u>The requested resource (Servlet SoapServlet is not available) is not available.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/5.5.15</h3></body></html>
        
    at com.zimbra.soap.SoapTransport.parseSoapResponse(SoapTransport.java:186)
        
    at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:214)
        
    at com.zimbra.soap.SoapTransport.invoke(SoapTransport.java:231)
        
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:346)
        ... 
    34 more
     
    --> 
    My zimbraAdmin Page is only gray

    Can you help me?

    Thanks and Greets,
    Xiller

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    Default

    I've seen this before if you are out of heap space.

    Try this:

    $ zmlocalconfig | grep memory
    mysql_memory_percent = 40
    tomcat_java_heap_memory_percent = 30

  3. #3
    xiller is offline Starter Member
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    Default

    Thanks for your help, but i think that is not a problem.

    zimbra@wulf:/root/zcs$ zmlocalconfig | grep memory
    mysql_memory_percent = 30
    tomcat_java_heap_memory_percent = 60

    Greets Xiller

  4. #4
    michael-fig is offline Junior Member
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    Default Same problem with Ubuntu

    I'm seeing the same problem with 4.5.0 running under Ubuntu.

  5. #5
    dkarp is offline Zimbra Employee
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    Default Errors in logfiles?

    Can you post the first error from mailbox.log?
    Bugzilla - Wiki - Downloads - Before posting... Search!

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