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Thread: INVALID_PDU error on 4.5 GA

  1. #1
    figuser is offline Junior Member
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    Default INVALID_PDU error on 4.5 GA

    Hello,
    I upgraded our Zimbra 4.0.4 install to 4.5 GA over the weekend. Every thing was working find for a day then all of a sudden, this morning, all the users started receivng the following error when they tried to login

    An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Administrator. (INVALID_PDU)

    Nothing has changed in the env or the machine.

    Zimbra is running on FC5 with all the updates.

    I cant even login to the admin console.. the password is accepted but then nothing shows up.

    I tried, rebooting, reinstalling 4.5 GA but none of it helped. The zimbra logs are not showing any errors and all the services apprear to be running. BTW this is the Open source version...

    The classic client reports

    A network service error has occurred (zclient/io).

    I have tried accessing my account using Thunderbird through IMAP and that is not working also. Thunderbird doesnt give me an error but no mails show up..

    There are about 80 users on the system. Total mailbox size for all the users combined is about 4 GB. The server is a 3.0 PentiumD 1 GB ram. 164 GB HDD

    Any ideas?
    Last edited by figuser; 01-23-2007 at 06:55 AM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Welcome to the forums.

    Does it fail if you do a
    Code:
    zmprov gacf
    ? If it fails, does this work
    Code:
    zmprov -l gacf
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    figuser is offline Junior Member
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    zmprov returns

    Code:
    ERROR: zclient.IO_ERROR (invoke unable to parse response: Apache Tomcat/5.5.15 - Error report 

    HTTP Status 404 - Servlet AdminServlet is not available


    type Status report

    message Servlet AdminServlet is not available

    description The requested resource (Servlet AdminServlet is not available) is not available.


    Apache Tomcat/5.5.15

    , server: localhost) (cause: com.zimbra.soap.SoapParseException unable to parse response: Apache Tomcat/5.5.15 - Error report

    HTTP Status 404 - Servlet AdminServlet is not available


    type Status report

    message Servlet AdminServlet is not available

    description The requested resource (Servlet AdminServlet is not available) is not available.


    Apache Tomcat/5.5.15

    )

    zmprov gacf
    returns
    Code:
    ERROR: zclient.IO_ERROR (invoke unable to parse response: Apache Tomcat/5.5.15 - Error report 

    HTTP Status 404 - Servlet AdminServlet is not available


    type Status report

    message Servlet AdminServlet is not available

    description The requested resource (Servlet AdminServlet is not available) is not available.


    Apache Tomcat/5.5.15

    , server: localhost) (cause: com.zimbra.soap.SoapParseException unable to parse response: Apache Tomcat/5.5.15 - Error report

    HTTP Status 404 - Servlet AdminServlet is not available


    type Status report

    message Servlet AdminServlet is not available

    description The requested resource (Servlet AdminServlet is not available) is not available.


    Apache Tomcat/5.5.15

    )
    zmprov -l gacf

    returns

    Code:
    cn: config
    objectClass: organizationalRole
    objectClass: zimbraGlobalConfig
    zimbraAdminPort: 7071
    zimbraAttachmentsBlocked: FALSE
    zimbraAttachmentsScanClass: com.zimbra.cs.scan.ClamScanner
    zimbraAttachmentsScanEnabled: FALSE
    zimbraAttachmentsViewInHtmlOnly: FALSE
    zimbraAuthTokenKey: 
    
    zimbraCalendarCompatibilityMode: standard
    zimbraCertAuthorityCertSelfSigned: -----BEGIN TRUSTED CERTIFICATE-----
    
    zimbraDefaultDomainName: featherstoneinformatics.com
    zimbraFileUploadMaxSize: 10485760
    zimbraGalAutoCompleteLdapFilter: externalLdapAutoComplete
    zimbraGalInternalSearchBase: DOMAIN
    zimbraGalLdapAttrMap: co=workCountry
    zimbraGalLdapAttrMap: company=company
    zimbraGalLdapAttrMap: description=notes
    zimbraGalLdapAttrMap: displayName,cn=fullName
    zimbraGalLdapAttrMap: givenName,gn=firstName
    zimbraGalLdapAttrMap: initials=initials
    zimbraGalLdapAttrMap: l=workCity
    zimbraGalLdapAttrMap: objectClass=objectClass
    zimbraGalLdapAttrMap: ou=department
    zimbraGalLdapAttrMap: physicalDeliveryOfficeName=office
    zimbraGalLdapAttrMap: postalCode=workPostalCode
    zimbraGalLdapAttrMap: sn=lastName
    zimbraGalLdapAttrMap: st=workState
    zimbraGalLdapAttrMap: street,streetAddress=workStreet
    zimbraGalLdapAttrMap: telephoneNumber=workPhone
    zimbraGalLdapAttrMap: title=jobTitle
    zimbraGalLdapAttrMap: whenChanged,modifyTimeStamp=modifyTimeStamp
    zimbraGalLdapAttrMap: whenCreated,createTimeStamp=createTimeStamp
    zimbraGalLdapAttrMap: zimbraCalResLocationDisplayName=zimbraCalResLocationDisplayName
    zimbraGalLdapAttrMap: zimbraCalResType=zimbraCalResType
    zimbraGalLdapAttrMap: zimbraId=zimbraId
    zimbraGalLdapAttrMap: zimbraMailDeliveryAddress,zimbraMailAlias,mail=email,email2,email3,email4,email5,email6
    zimbraGalLdapAttrMap: zimbraMailForwardingAddress=zimbraMailForwardingAddress
    zimbraGalLdapFilterDef: ad:(&(|(cn=*%s*)(sn=*%s*)(gn=*%s*)(mail=*%s*))(!(msExchHideFromAddressLists=TRUE))(mailnickname=*)(|(&(objectCategory=person)(objectClass=user)(!(homeMDB=*))(!(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=user)(|(homeMDB=*)(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=contact))(objectCategory=group)(objectCategory=publicFolder)(objectCategory=msExchDynamicDistributionList)))
    zimbraGalLdapFilterDef: adAutoComplete:(&(|(cn=%s*)(sn=%s*)(gn=%s*)(mail=%s*))(!(msExchHideFromAddressLists=TRUE))(mailnickname=*)(|(&(objectCategory=person)(objectClass=user)(!(homeMDB=*))(!(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=user)(|(homeMDB=*)(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=contact))(objectCategory=group)(objectCategory=publicFolder)(objectCategory=msExchDynamicDistributionList)))
    zimbraGalLdapFilterDef: externalLdapAutoComplete:(|(cn=%s*)(sn=%s*)(gn=%s*)(mail=%s*))
    zimbraGalLdapFilterDef: zimbraAccountAutoComplete:(&(|(cn=%s*)(sn=%s*)(gn=%s*)(mail=%s*)(zimbraMailDeliveryAddress=%s*)(zimbraMailAlias=%s*))(|(objectclass=zimbraAccount)(objectclass=zimbraDistributionList))(!(objectclass=zimbraCalendarResource)))
    zimbraGalLdapFilterDef: zimbraAccounts:(&(|(cn=*%s*)(sn=*%s*)(gn=*%s*)(mail=*%s*)(zimbraMailDeliveryAddress=*%s*)(zimbraMailAlias=*%s*))(|(objectclass=zimbraAccount)(objectclass=zimbraDistributionList))(!(objectclass=zimbraCalendarResource)))
    zimbraGalLdapFilterDef: zimbraResourceAutoComplete:(&(|(cn=%s*)(sn=%s*)(gn=%s*)(mail=%s*)(zimbraMailDeliveryAddress=%s*)(zimbraMailAlias=%s*))(objectclass=zimbraCalendarResource))
    zimbraGalLdapFilterDef: zimbraResources:(&(|(cn=*%s*)(sn=*%s*)(gn=*%s*)(mail=*%s*)(zimbraMailDeliveryAddress=*%s*)(zimbraMailAlias=*%s*))(objectclass=zimbraCalendarResource))
    zimbraGalMaxResults: 100
    zimbraHsmAge: 30d
    zimbraImapBindOnStartup: TRUE
    zimbraImapBindPort: 7143
    zimbraImapCleartextLoginEnabled: TRUE
    zimbraImapNumThreads: 200
    zimbraImapProxyBindPort: 143
    zimbraImapSSLBindOnStartup: TRUE
    zimbraImapSSLBindPort: 7993
    zimbraImapSSLProxyBindPort: 993
    zimbraImapSSLServerEnabled: TRUE
    zimbraImapServerEnabled: TRUE
    zimbraInstalledSkin: bare
    zimbraInstalledSkin: sky
    zimbraInstalledSkin: steel
    zimbraInstalledSkin: froggy
    zimbraInstalledSkin: vanilla
    zimbraInstalledSkin: lavender
    zimbraInstalledSkin: harvest
    zimbraInstalledSkin: rose
    zimbraInstalledSkin: sand
    zimbraLastLogonTimestampFrequency: 7d
    zimbraLmtpBindOnStartup: FALSE
    zimbraLmtpBindPort: 7025
    zimbraLmtpNumThreads: 20
    zimbraLogHostname: mail.featherstoneinformatics.com
    zimbraLogRawLifetime: 31d
    zimbraLogSummaryLifetime: 730d
    zimbraMailPort: 80
    zimbraMailSSLPort: 0
    zimbraMailURL: /zimbra
    zimbraMessageCacheSize: 1671168
    zimbraMessageIdDedupeCacheSize: 3000
    zimbraMtaAuthEnabled: TRUE
    zimbraMtaBlockedExtension: asd
    zimbraMtaBlockedExtension: bat
    zimbraMtaBlockedExtension: chm
    zimbraMtaBlockedExtension: cmd
    zimbraMtaBlockedExtension: com
    zimbraMtaBlockedExtension: dll
    zimbraMtaBlockedExtension: do
    zimbraMtaBlockedExtension: exe
    zimbraMtaBlockedExtension: hlp
    zimbraMtaBlockedExtension: hta
    zimbraMtaBlockedExtension: js
    zimbraMtaBlockedExtension: jse
    zimbraMtaBlockedExtension: lnk
    zimbraMtaBlockedExtension: mov
    zimbraMtaBlockedExtension: ocx
    zimbraMtaBlockedExtension: pif
    zimbraMtaBlockedExtension: reg
    zimbraMtaBlockedExtension: rm
    zimbraMtaBlockedExtension: scr
    zimbraMtaBlockedExtension: shb
    zimbraMtaBlockedExtension: shm
    zimbraMtaBlockedExtension: shs
    zimbraMtaBlockedExtension: vbe
    zimbraMtaBlockedExtension: vbs
    zimbraMtaBlockedExtension: vbx
    zimbraMtaBlockedExtension: vxd
    zimbraMtaBlockedExtension: wav
    zimbraMtaBlockedExtension: wmf
    zimbraMtaBlockedExtension: wsf
    zimbraMtaBlockedExtension: wsh
    zimbraMtaBlockedExtension: xl
    zimbraMtaCommonBlockedExtension: asd
    zimbraMtaCommonBlockedExtension: bat
    zimbraMtaCommonBlockedExtension: chm
    zimbraMtaCommonBlockedExtension: cmd
    zimbraMtaCommonBlockedExtension: com
    zimbraMtaCommonBlockedExtension: dll
    zimbraMtaCommonBlockedExtension: do
    zimbraMtaCommonBlockedExtension: exe
    zimbraMtaCommonBlockedExtension: hlp
    zimbraMtaCommonBlockedExtension: hta
    zimbraMtaCommonBlockedExtension: js
    zimbraMtaCommonBlockedExtension: jse
    zimbraMtaCommonBlockedExtension: lnk
    zimbraMtaCommonBlockedExtension: mov
    zimbraMtaCommonBlockedExtension: ocx
    zimbraMtaCommonBlockedExtension: pif
    zimbraMtaCommonBlockedExtension: reg
    zimbraMtaCommonBlockedExtension: rm
    zimbraMtaCommonBlockedExtension: scr
    zimbraMtaCommonBlockedExtension: shb
    zimbraMtaCommonBlockedExtension: shm
    zimbraMtaCommonBlockedExtension: shs
    zimbraMtaCommonBlockedExtension: vbe
    zimbraMtaCommonBlockedExtension: vbs
    zimbraMtaCommonBlockedExtension: vbx
    zimbraMtaCommonBlockedExtension: vxd
    zimbraMtaCommonBlockedExtension: wav
    zimbraMtaCommonBlockedExtension: wmf
    zimbraMtaCommonBlockedExtension: wsf
    zimbraMtaCommonBlockedExtension: wsh
    zimbraMtaCommonBlockedExtension: xl
    zimbraMtaDnsLookupsEnabled: TRUE
    zimbraMtaMaxMessageSize: 10240000
    zimbraMtaRestriction: reject_invalid_hostname
    zimbraMtaRestriction: reject_non_fqdn_sender
    zimbraMtaTlsAuthOnly: TRUE
    zimbraNotebookAccount: rwwpk5qliz@featherstoneinformatics.com
    zimbraNotebookFolderCacheSize: 1024
    zimbraNotebookMaxCachedTemplatesPerFolder: 256
    zimbraNotebookPageCacheSize: 10240
    zimbraNotifyBindPort: 7035
    zimbraNotifySSLBindPort: 7036
    zimbraNotifySSLServerEnabled: TRUE
    zimbraNotifyServerEnabled: TRUE
    zimbraPop3BindOnStartup: TRUE
    zimbraPop3BindPort: 7110
    zimbraPop3CleartextLoginEnabled: FALSE
    zimbraPop3NumThreads: 20
    zimbraPop3ProxyBindPort: 110
    zimbraPop3SSLBindOnStartup: TRUE
    zimbraPop3SSLBindPort: 7995
    zimbraPop3SSLProxyBindPort: 995
    zimbraPop3SSLServerEnabled: FALSE
    zimbraPop3ServerEnabled: FALSE
    zimbraRedoLogArchiveDir: redolog/archive
    zimbraRedoLogDeleteOnRollover: TRUE
    zimbraRedoLogEnabled: TRUE
    zimbraRedoLogFsyncIntervalMS: 10
    zimbraRedoLogLogPath: redolog/redo.log
    zimbraRedoLogRolloverFileSizeKB: 102400
    zimbraRemoteManagementCommand: /opt/zimbra/libexec/zmrcd
    zimbraRemoteManagementPort: 22
    zimbraRemoteManagementPrivateKeyPath: /opt/zimbra/.ssh/zimbra_identity
    zimbraRemoteManagementUser: zimbra
    zimbraSmtpHostname: localhost
    zimbraSmtpPort: 25
    zimbraSmtpSendAddOriginatingIP: TRUE
    zimbraSmtpSendPartial: FALSE
    zimbraSmtpTimeout: 60
    zimbraSpamCheckEnabled: TRUE
    zimbraSpamHeader: X-Spam-Flag
    zimbraSpamHeaderValue: YES
    zimbraSpamIsNotSpamAccount: x.wq_lzis3@featherstoneinformatics.com
    zimbraSpamIsSpamAccount: yui_oywd8@featherstoneinformatics.com
    zimbraSpamKillPercent: 75
    zimbraSpamSubjectTag: SPAM
    zimbraSpamTagPercent: 33
    zimbraTableMaintenanceGrowthFactor: 10
    zimbraTableMaintenanceMaxRows: 1000000
    zimbraTableMaintenanceMinRows: 10000
    zimbraTableMaintenanceOperation: ANALYZE
    zimbraVirusBlockEncryptedArchive: TRUE
    zimbraVirusCheckEnabled: TRUE
    zimbraVirusDefinitionsUpdateFrequency: 2h
    zimbraVirusWarnAdmin: TRUE
    zimbraVirusWarnRecipient: TRUE
    the issue still persists after running these commands

    thanks for your help

  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    Default

    What happens when you restart ZCS?

  5. #5
    figuser is offline Junior Member
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    Default

    nothing happens on a zcs restart or reboot of the server. The issue remains
    Thanks

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    As the zimbra user run zmlocalconfig and check these settings:
    Code:
    zimbra_zmprov_default_soap_server = localhost
    zimbra_zmprov_default_to_ldap = false
    if they're not set as that then use zmlocalconfig to modify them and see if you still have the problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    figuser is offline Junior Member
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    Bill,
    I just checked the settings and both are the same as what you recomend. It is still not working
    Thanks

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    What does this return:
    Code:
    zmprov -l gs  | grep Auth
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    figuser is offline Junior Member
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    Default

    that returns nothing
    Thanks

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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    As far as I know, that should return:
    Code:
    zimbraMtaAuthHost: [yourserver]
    zimbraMtaAuthURL: https://[yourserver]/service/soap/
    if you're not using https then it should be http for the url. Try setting those items, restart and see if that does it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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