Slight Backup error

[russgalleywood]

Hi all,

really pleased that you can now see your backups in the Admin Console.

Have a slight problem with it though! I can see three backups that have been carried out, the first a Full, then an Incremental and then another Full. The last full reports errors however. If I double-click on a 'good' backup (one without erros) I get the report on what was backed up. But if I click on the one with errors I get an error message saying

'Message: incomplete backup full-20070119.010041.754: /opt/zimbra/backup/sessions/full-20070119.010041.754/session.dat is not read-only; backup didn't complete successfully
com.zimbra.cs.backup.BackupServiceException: incomplete backup full-20070119.010041.754: /opt/zimbra/backup/sessions/full-20070119.010041.754/session.dat is not read-only; backup didn't complete successfully
at com.zimbra.cs.backup.BackupServiceException.INCOMP LETE_BACKUP(BackupServiceException.java:68)
at com.zimbra.cs.backup.FileBackupTarget$FileBackupSe t.(FileBackupTarget.java:692)
at com.zimbra.cs.backup.FileBackupTarget.getBackupSet (FileBackupTarget.java:195)
at com.zimbra.cs.service.backup.BackupQuery.handle(Ba ckupQuery.java:49)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:262)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:162)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

Error code: backup.INCOMPLETE_BACKUP
Method: ZmCsfeCommand.prototype.invoke
Details:soap:Receiver'

This is on CentOS 4.4 and Zimbra 4.5.0_GA_612.RHEL4.

Thanks

Russ

[russgalleywood]

Sorry, should have said, obviously I realise as this is an incomplete backup I am neccessarily going to get a printout of what was successfully backed up.
But it would be nice to get some kind of report on what happened to stop the backup working.

Is this possible?

[jhahm]

Sure, the error reporting can use some improvement. But first thing is to find out what went wrong. Can you find any error in /opt/zimbra/log/mailbox.log during the time the incomplete backup ran? Chances are the error line has the word "backup" in it.

[russgalleywood]

Originally Posted by jhahm

Sure, the error reporting can use some improvement. But first thing is to find out what went wrong. Can you find any error in /opt/zimbra/log/mailbox.log during the time the incomplete backup ran? Chances are the error line has the word "backup" in it.

Thanks jhahm,

had a look, there is a lot of instances of the work 'backup'! Not quite sure which one I should be looking for!
Can you be any more specific please? I do appreciate your help but am not that knowledgeable about such things.

Thanks Mate

Russ

[jhahm]

Can you post your log? (cut out the section for the backup run and zip it)