Failed upgrade to 4.5GA

[friedmar]

Hello,

I tried the update from 4.04 to 4.5GA on SLES9. So far everything seemed to go ok. But during the installation process there was no message as usual that the database was migrated.

Also I get the following messages:

2007-01-18 00:01:32,127 INFO [main] [] soap - Servlet SoapServlet starting up
2007-01-18 00:01:32,181 INFO [main] [] soap - Adding service AccountService to SoapServlet
2007-01-18 00:01:32,314 INFO [main] [] soap - Adding service MailService to SoapServlet
2007-01-18 00:01:32,571 INFO [main] [] soap - Adding service IMService to SoapServlet
2007-01-18 00:01:32,585 INFO [main] [] misc - version=4.5.0_GA_612.SuSEES9 release=20070115194945 builddate=20070115-1950 buildho
st=build-suse
2007-01-18 00:01:32,587 INFO [main] [] misc - LANG environment is set to: null
2007-01-18 00:01:32,637 INFO [main] [] DbPool - Setting mysql connector property: maxActive=5
2007-01-18 00:01:33,743 ERROR [main] [] Versions - DB Version Mismatch: ours="36" from DB="27"
2007-01-18 00:01:34,587 FATAL [main] [] soap - Unable to start servlet
java.lang.RuntimeException: Data version mismatch. Reinitialize or upgrade the backend data store.


Is there a way to do the get dabaseconversion manualy?
I tried the ipdate several times always with the same effect.

Tank you for your help.

Friedmar

[brian]

can you post the last few lines of /opt/zimbra/.install_history

[friedmar]

Here we go:

1169072911: INSTALL SESSION COMPLETE
1169073032: CONFIG SESSION START
1169073032: CONFIGURED BEGIN
1169073037: CONFIGURED configLCValues
1169073037: CONFIGURED configCASetup
1169073037: CONFIGURED configCreateCert
1169073041: CONFIGURED configSetupLdap
1169073045: CONFIGURED configSaveCA
1169073045: CONFIGURED configInstallCert
1169073047: CONFIGURED configCreateServerEntry
1169073049: CONFIGURED configSpellServer
1169073055: CONFIGURED configSetServicePorts
1169073079: CONFIGURED configSetInstalledSkins
1169073081: CONFIGURED zimbraPrefUseKeyboardShortcuts
1169073083: CONFIGURED configSetMtaAuthHost
1169073089: CONFIGURED configCreateDomain
1169073089: CONFIGURED configInitSql
1169073091: CONFIGURED configInitLogger
1169073092: CONFIGURED configInitMta
1169073094: CONFIGURED configInitSnmp
1169073098: CONFIGURED configSetEnabledServices
1169073098: CONFIGURED setupCrontab
1169073100: CONFIGURED setupSyslog
1169073148: CONFIGURED configInstallZimlets
1169073161: CONFIGURED configInitNotebooks
1169073187: CONFIGURED END
1169073187: CONFIG SESSION COMPLETE

[brian]

did you receive any errors during the installation when you ran install.sh? It appears that the postinstall scripts from the packages were not executed.

[friedmar]

Hallo Brian,

there are no unusual error messeges excep thet the servernam already existr or a user exisists.

I included install.log.txt and zmsetup.log.txt.

Regards,

Friedmar

PS: Later I migrated the same Zimbra version to 4.05 without any problems.

[jholder]

If you have a backup, go back to that, and try running the 4.0.5 setup again.
I think it will re-migrate the db, maybe.

[friedmar]

Hello wannabetenor,

downgrading to 4.04 did not work. It showed an empty version number.

After restoring the backup (4.04) it worked. Another try to go to 4.5 failed to. But the update to 4.05 worked. What I have to check is if the upgrade from 4.05 to 4.5 will work.

But bevore that I will wait and see if there is a bug in the upgrade routine.

Regards,

Friedmar

[brian]

The problem is .install_history wasn't updated when the new packages were installed, so the setup script didn't perform any of the migration steps. It's odd the 4.0.4->4.0.5 upgrade worked because it's the same code as a 4.0.4->4.5.0 upgrade. Your .install_history should have lines similar to this after new packages are installed and before zmsetup.pl is run.

1169087810: INSTALL SESSION START
1169087878: UPGRADED zimbra-core-4.5.0_GA_612.pkg
1169087883: UPGRADED zimbra-ldap-pkg
1169087913: UPGRADED zimbra-store-pkg
1169087923: UPGRADED zimbra-mta-pkg
1169087927: UPGRADED zimbra-apache-pkg
1169087928: UPGRADED zimbra-spell-pkg
1169087931: UPGRADED zimbra-snmp-pkg
1169087938: UPGRADED zimbra-logger-pkg
1169087941: INSTALL SESSION COMPLETE

If your 4.0.4->4.0.5 worked, I'd go ahead and upgrade from 4.0.5->4.5.0. As always make sure you have a backup first.

[friedmar]

Brian,

I tried the update from 4.05 to 4.50. Again the same result. There was no migration. When I went back to 4.05 the up(down)grade terminated with the following message:

Operations logged to /tmp/zmsetup.log.32091
Setting defaults...Setting defaults from existing config...Done
Upgrading from to 4.0.5_GA_518
Thu Jan 18 23:07:31 2007: Stopping zimbra services
Thu Jan 18 23:07:36 2007: Starting mysql
Thu Jan 18 23:07:39 2007: Checking logger mysql status
Thu Jan 18 23:07:40 2007: Starting logger mysql
Thu Jan 18 23:07:40 2007: SELECT value FROM config WHERE name = 'db.version'
I can't upgrade version


Regards,

Friedmar

[jholder]

Do you have a backup?
If not, then rsync it to a safe location so that you can work on it.