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Thread: URL to user login

  1. #1
    kerm1t is offline Junior Member
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    Default URL to user login

    Hello,

    This seems like a stupid question, but I can't figure out the URL for users to login to zimbra (can't see it mentioned in any of the docs). I've tried https://example.com/zimbra/ and https://example.com/zimbra/mail (have configured Zimbra for https only). The first url gives me :

    type Exception report

    message

    description The server encountered an internal error () that prevented it from fulfilling this request.

    exception

    org.apache.jasper.JasperException: Unable to compile class for JSP

    An error occurred at line: 70 in the jsp file: /public/Login.jsp
    Generated servlet error:
    Syntax error on token "Invalid Character", delete this token

    I can login to the admin area fine, then browser to a user's mailbox, and view it (which opens up https://example.com/zimbra/mail)

    Thanks

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    You really should just enter https://yourserver/ - that's all you need. What happens when you do that?
    Last edited by phoenix; 01-11-2007 at 07:40 AM. Reason: wrong info.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    kerm1t is offline Junior Member
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    Default

    This is what I get:

    Code:
    HTTP Status 500 -
    
    type Exception report
    
    message
    
    description The server encountered an internal error () that prevented it from fulfilling this request.
    
    exception
    
    org.apache.jasper.JasperException: Unable to compile class for JSP
    
    An error occurred at line: 70 in the jsp file: /public/Login.jsp
    Generated servlet error:
    Syntax error on token "Invalid Character", delete this token
    
    An error occurred at line: 70 in the jsp file: /public/Login.jsp
    Generated servlet error:
    Syntax error on token "Invalid Character", delete this token
    
    An error occurred at line: 70 in the jsp file: /public/Login.jsp
    Generated servlet error:
    Syntax error on token "Invalid Character", delete this token
    
    
    	org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:84)
    	org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:328)
    	org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:409)
    	org.apache.jasper.compiler.Compiler.compile(Compiler.java:297)
    	org.apache.jasper.compiler.Compiler.compile(Compiler.java:276)
    	org.apache.jasper.compiler.Compiler.compile(Compiler.java:264)
    	org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:563)
    	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:303)
    	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
    	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
    	javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
    	com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:323)
    
    note The full stack trace of the root cause is available in the Apache Tomcat/5.5.15 logs.

  4. #4
    kerm1t is offline Junior Member
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    Default

    Sorry, I should also mention that i'm using the OS Edition Ubuntu version, zcs-4.5.0_RC2_566.UBUNTU6.tgz on Ubuntu 6.06 (i686)

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Any firewall on this system or Selinux (sorry, I'm not a ubuntu user so I don't know if it has that) that could be blocking that port?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    kerm1t is offline Junior Member
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    Quote Originally Posted by phoenix View Post
    Any firewall on this system or Selinux (sorry, I'm not a ubuntu user so I don't know if it has that) that could be blocking that port?
    No SELInux, but a firewall yes. I've opened up tcp ports 443, 80, 7071 (and the ports required for mail-related services). The strange thing is that if I log in as Zimbra admin, select the user, and click 'view mail', it opens up https://example.com/zimbra/mail in a new window and logs me in automatically as the user

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Two quick things to check. Disable the firewall and see if it works, if it does check the wiki (or a forums search) for a list of ports to be opened.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    kerm1t is offline Junior Member
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    Thanks for the suggestion. I've disabled the firewall, but still no luck. I wonder if I should move this thread to a different section of the forums? At first I thought it was just a matter of entering the correct URL, now it seems more like a Java issue.

  9. #9
    akirsch is offline Junior Member
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    Might want to view line 70 and see if there is an invalid character, also check up on the JVM and ensure enough heap size for tomcat.. You can get odd errors.
    Last edited by akirsch; 01-11-2007 at 09:15 AM.

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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    Just to follow-up on the post above, you can get problems if your server doesn't have enough memory. What's the memory on this machine?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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