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Thread: Web Interface issues after upgrade to 8.0.3

  1. #1
    jmsearcy is offline Beginner Member
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    Default Web Interface issues after upgrade to 8.0.3

    I've been running Zimbra for several years without a hitch. Recently I performed an upgrade to 8.0.3 on RHEL 6.2 and I'm having no luck accessing the web interfaces (client or admin) or sending receiving mail via any other source (IMAP, POP, etc.). I've checked all the usual logs and nothing jumps out at me. I've tried stopping and starting all service, fixing permissions, and rebooting the system. I even tried taking the "/opt/zimbra" directory and copying to another system and trying the upgrade again. No luck!

    Also, DNS and the host file seems in order (I haven't changed anything there in a over a year).

    Here's a few bits on info that may help narrow down some things:

    [zimbra@mail3 ~]$ zmcontrol -v
    Release 8.0.3_GA_5664.RHEL6_64_20130305090204 RHEL6_64 FOSS edition.
    [zimbra@mail3 ~]$ netstat -an | grep LISTEN
    tcp 0 0 0.0.0.0:110 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:8080 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:8465 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:7025 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:54618 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:57340 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:993 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:10050 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:7171 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:995 0.0.0.0:* LISTEN
    tcp 0 0 10.0.0.82:389 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:10663 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:10024 0.0.0.0:* LISTEN
    tcp 0 0 0.0.0.0:5672 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:10026 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:7306 0.0.0.0:* LISTEN
    tcp 0 0 :::111 :::* LISTEN
    tcp 0 0 :::52113 :::* LISTEN
    tcp 0 0 :::47669 :::* LISTEN
    tcp 0 0 :::22 :::* LISTEN
    tcp 0 0 ::1:631 :::* LISTEN
    tcp 0 0 :::10050 :::* LISTEN
    tcp 0 0 :::7780 :::* LISTEN
    tcp 0 0 ::1:10024 :::* LISTEN
    tcp 0 0 ::1:10026 :::* LISTEN
    unix 2 [ ACC ] STREAM LISTENING 99590410 /opt/zimbra/db/mysql.sock
    unix 2 [ ACC ] STREAM LISTENING 10298 /var/run/rpcbind.sock
    unix 2 [ ACC ] STREAM LISTENING 10372 /var/run/dbus/system_bus_socket
    unix 2 [ ACC ] STREAM LISTENING 10489 /var/run/avahi-daemon/socket
    unix 2 [ ACC ] STREAM LISTENING 10953 /var/run/cups/cups.sock
    unix 2 [ ACC ] STREAM LISTENING 11072 /var/run/acpid.socket
    unix 2 [ ACC ] STREAM LISTENING 99591267 /opt/zimbra/data/sasl2/state/mux
    unix 2 [ ACC ] STREAM LISTENING 7239 @/com/ubuntu/upstart
    unix 2 [ ACC ] STREAM LISTENING 11107 @/var/run/hald/dbus-5MjEoEmGBN
    unix 2 [ ACC ] STREAM LISTENING 11542 /var/run/mcelog-client
    unix 2 [ ACC ] STREAM LISTENING 11102 @/var/run/hald/dbus-GF37ekAMdQ
    unix 2 [ ACC ] STREAM LISTENING 99580156 /opt/zimbra/openldap-2.4.33.4z/var/run/ldapi
    unix 2 [ ACC ] STREAM LISTENING 99591118 public/pickup
    unix 2 [ ACC ] STREAM LISTENING 99591123 public/cleanup
    unix 2 [ ACC ] STREAM LISTENING 99591127 public/qmgr
    unix 2 [ ACC ] STREAM LISTENING 99591132 private/tlsmgr
    unix 2 [ ACC ] STREAM LISTENING 99591136 private/rewrite
    unix 2 [ ACC ] STREAM LISTENING 99591140 private/bounce
    unix 2 [ ACC ] STREAM LISTENING 99591144 private/defer
    unix 2 [ ACC ] STREAM LISTENING 99591148 private/trace
    unix 2 [ ACC ] STREAM LISTENING 99591152 private/verify
    unix 2 [ ACC ] STREAM LISTENING 99591156 public/flush
    unix 2 [ ACC ] STREAM LISTENING 99591160 private/proxymap
    unix 2 [ ACC ] STREAM LISTENING 11718 /var/run/abrt/abrt.socket
    unix 2 [ ACC ] STREAM LISTENING 99591164 private/proxywrite
    unix 2 [ ACC ] STREAM LISTENING 99591168 private/smtp
    unix 2 [ ACC ] STREAM LISTENING 99591172 private/relay
    unix 2 [ ACC ] STREAM LISTENING 99591176 public/showq
    unix 2 [ ACC ] STREAM LISTENING 99591180 private/error
    unix 2 [ ACC ] STREAM LISTENING 99591184 private/retry
    unix 2 [ ACC ] STREAM LISTENING 99591188 private/discard
    unix 2 [ ACC ] STREAM LISTENING 99591192 private/local
    unix 2 [ ACC ] STREAM LISTENING 99591196 private/virtual
    unix 2 [ ACC ] STREAM LISTENING 99591200 private/lmtp
    unix 2 [ ACC ] STREAM LISTENING 99591204 private/anvil
    unix 2 [ ACC ] STREAM LISTENING 99591208 private/scache
    unix 2 [ ACC ] STREAM LISTENING 99590620 /opt/zimbra/data/amavisd/amavisd.sock
    unix 2 [ ACC ] STREAM LISTENING 99590759 /opt/zimbra/data/clamav/clamav.sock
    [zimbra@mail3 ~]$ uname -a
    Linux mail3 2.6.32-220.4.2.el6.x86_64 #1 SMP Mon Feb 6 16:39:28 EST 2012 x86_64 x86_64 x86_64 GNU/Linux
    [zimbra@mail3 ~]$ cat /etc/redhat-release
    Red Hat Enterprise Linux Server release 6.2 (Santiago)




    Any help is much appreciated!

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    What are the status of the Zimbra services? What errors do you see in the log files? You are using https (port 443) aren't you (it's the default in ZCS 8.x)? What was the ZCS version that you upgraded?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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