Saslauthd strat up failure

[Assaf]

Hello

I'm new to zimbra , and just installed my machine on CentOs 4.4 based on i586 technology .
I the installation worked ok - after working past the DNS issue .
Now when i want to start the zimbra suite it fails on the saslauthd .


#bin/zmcontrol start
Host zimbra.mydomain.com
Starting ldap...Done.
Starting logger...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...FAILED
saslauthd[7142] :set_auth_mech : failed to initialize mechanism zimbra
zmsaslauthdctl failed to start



my file looks like this :
vi cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf

zimbra_url:
zimbra_cert_file: /opt/zimbra/conf/smtpd.crt
zimbra_cert_check: off


I searched the forums and tried most of the things specified , but still it didn't work.

Any one got any ideas ?

Thank you


Assaf

[phoenix]

Welcome to the forums.

Your saslauthd.conf is missing a url, check the details in this post (obviously put your own server name in there). The url should be http or https depending on the mode you're using.

[Assaf]

Thanks for the help , but after i inserted the url to the /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf file and saved it.
then i do
bin/zmsaslauthdctl start
saslauthd[21412] :set_auth_mech : failed to initialize mechanism zimbra

and when i open the file again - the url is empty again.
further more , i looked at the file permissions:

ll /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf
-rw-r----- 1 zimbra zimbra 128 Jan 9 14:44 /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf

then execute as zimbra user :
[zimbra@zimbra ~]$ bin/zmsaslauthdctl start
saslauthd[31621] :set_auth_mech : failed to initialize mechanism zimbra

and then :
[root@zimbra ~]# ll /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf
-r--r----- 1 zimbra zimbra 81 Jan 9 14:45 /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf

[phoenix]

Try stopping Zimbra first with 'zmcontrol stop', make the change to the file and restart the server and see what happens with that.

[Assaf]

i stopped the zimbra suite , changed the permissions on the file and inserted the url
cat /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf
zimbra_url: http://zimbra.mydomain.net/service/soap/
zimbra_cert_file: /opt/zimbra/conf/smtpd.crt
zimbra_cert_check: off

then saved and started the zimbra


bin/zmcontrol start
Host zimbra.mydomain.net
Starting ldap...Done.
Starting logger...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...FAILED
saslauthd[11005] :set_auth_mech : failed to initialize mechanism zimbra
zmsaslauthdctl failed to start

then i checked the saslauthd file and it was missing the url again :

[root@zimbra ~]# cat /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf
zimbra_url:
zimbra_cert_file: /opt/zimbra/conf/smtpd.crt
zimbra_cert_check: off
[root@zimbra ~]#

[phoenix]

OK, let's have a look at this command:

 zmprov gs mail.mydomain.com | grep Auth

the 'mail.mydomain.com' should be the FQDN of your server. What does that produce?

Is your /etc/hosts file set-up correctly, can you post the details?

[Assaf]

ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused

and the /etc/hosts is :

cat /etc/hosts
# Do not remove the following line, or various programs
# that require network functionality will fail.

127.0.0.1 localhost.localdomain localhost
192.xxx.xxx.xxx zimbra.mydomain.net zimbra

( names are hidden due to the paranoia of my company).

Assaf

[phoenix]

Originally Posted by Assaf

ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused

SELinux or Firewall enabled? If they are then you should disable them. Are you absolutely sure that your DNS A & MX records are set correctly? Is your DNS an internal server or externally hosted?

[Assaf]

both are disabled , they were disabled at installation time .

these are the open ports i have on my system :
netstat -lpn
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:768 0.0.0.0:* LISTEN 2706/rpc.statd
tcp 0 0 192.118.55.105:389 0.0.0.0:* LISTEN 10079/slapd
tcp 0 0 127.0.0.1:10024 0.0.0.0:* LISTEN 10847/amavisd (mast
tcp 0 0 127.0.0.1:7307 0.0.0.0:* LISTEN 10452/mysqld
tcp 0 0 0.0.0.0:3310 0.0.0.0:* LISTEN 11001/clamd
tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 2686/portmap
tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN 2840/cupsd
tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN 2924/sendmail: acce
tcp 0 0 127.0.0.1:6010 0.0.0.0:* LISTEN 18997/1
tcp 0 0 127.0.0.1:6011 0.0.0.0:* LISTEN 12977/2
tcp 0 0 :::7780 :::* LISTEN 10763/httpd
tcp 0 0 :::80 :::* LISTEN 25603/httpd
tcp 0 0 :::22 :::* LISTEN 2871/sshd
tcp 0 0 ::1:6010 :::* LISTEN 18997/1
tcp 0 0 ::1:6011 :::* LISTEN 12977/2
tcp 0 0 :::443 :::* LISTEN 25603/httpd
udp 0 0 0.0.0.0:68 0.0.0.0:* 18922/dhclient
udp 0 0 0.0.0.0:111 0.0.0.0:* 2686/portmap
udp 0 0 0.0.0.0:631 0.0.0.0:* 2840/cupsd
udp 0 0 0.0.0.0:762 0.0.0.0:* 2706/rpc.statd
udp 0 0 192.118.55.105:123 0.0.0.0:* 2904/ntpd
udp 0 0 127.0.0.1:123 0.0.0.0:* 2904/ntpd
udp 0 0 0.0.0.0:123 0.0.0.0:* 2904/ntpd
udp 0 0 0.0.0.0:765 0.0.0.0:* 2706/rpc.statd
udp 0 0 :::123 :::* 2904/ntpd


Assaf

[phoenix]

What do the following produce:

zmcontrol status
host `hostname`
dig mx yourdomain.com