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Thread: Web gui cannot connect external ldap

  1. #1
    rachidsr is offline Starter Member
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    Exclamation Web gui cannot connect external ldap

    Hi all, i am newbie in zimbra and i have integrated de new office , i have configured the external ldap succed in all step but when i try to connect wiyh web client i have error incorrect username/password, in the log i have error user not found. the of my open ldap is 172.16.0.113 AND THE IP OF ZIMBRA SERVER IS 172.16.0.112.

    2012-11-20 11:01:54,341 INFO [btpool0-104://localhost/service/soap/AuthRequest] [ip=172.16.11.12;ua=zclient/7.1.2_GA_3268;] SoapEngine - handler exception: authentication failed for [harami_n], account not found.

    The ip add 172.16.11.12 DONT EXISTE IN the lan
    thanks for your help

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by rachidsr View Post
    Hi all, i am newbie in zimbra and i have integrated de new office , i have configured the external ldap succed in all step but when i try to connect wiyh web client i have error incorrect username/password,....
    Did you actually create the users in Zimbra (you must)?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    rachidsr is offline Starter Member
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    Quote Originally Posted by phoenix View Post
    Did you actually create the users in Zimbra (you must)?
    Hi the users was existe in both zimbra and ldap server; i juste add de externat uid account in server zimbra (uid=userid,dc=domaine,dc=com)

    Thanks

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by rachidsr View Post
    2012-11-20 11:01:54,341 INFO [btpool0-104://localhost/service/soap/AuthRequest] [ip=172.16.11.12;ua=zclient/7.1.2_GA_3268;] SoapEngine - handler exception: authentication failed for [harami_n], account not found.
    Quote Originally Posted by rachidsr View Post
    Hi the users was existe in both zimbra and ldap server; i juste add de externat uid account in server zimbra (uid=userid,dc=domaine,dc=com)
    According to the error messages it doesn't exist: site:zimbra.com +ldap +"account not found" - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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