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Thread: 4.5.起RC1 --> A network service error has occurred (zclient/io).

  1. #1
    woeper's Avatar
    woeper is offline Active Member
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    Angry 4.5.起RC1 --> A network service error has occurred (zclient/io).

    When i try to login to the 'lite" client i got following error :

    A network service error has occurred (zclient/io).

    it popup in the top of the login screen !

  2. #2
    dkarp is offline Zimbra Employee
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    Default Errors in logfiles?

    Can you see if there are any errors in your logfiles? Are all services running?
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  3. #3
    schemers is offline Zimbra Employee
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    Default

    A "view source" on the HTML may also reveal a java stack strace which can be useful for debugging.

    This error means the JSP tag libraries couldn't talk to your server. Take a look at:

    Code:
     /opt/zimbra/tomcat/webapps/zimbra/WEB-INF/web.xml
    In particular, this setting should point to your server:

    Code:
            <context-param>
               <param-name>zimbra.soap.url</param-name>
               <param-value>http://localhost/service/soap</param-value>
            </context-param>
    Last edited by schemers; 12-18-2006 at 10:25 AM.
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  4. #4
    woeper's Avatar
    woeper is offline Active Member
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    Smile

    Strange enough i did not found any error into the logfiles !
    After reboot it worked fine ! But i'am not sure i did it before or after having cleared all local data in the webbrowser ...
    I think that this solved the problem ? but i'am unsure !

    Thanks for the quick reply

    Greetings from Brussels

    Marc

  5. #5
    dijichi2 is offline OpenSource Builder & Moderator
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    Hi

    I get the same error as this, I'm running debian version. No errors in the logs, but if I do a view source i get this:

    HTML Code:
     <!-- com.zimbra.cs.zclient.ZClientException: invoke unable to parse response: <span style="color:#000080"><!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"></span>
    <span style="color:#000080"><html></span><span style="color:#000080"><head></span>
    <span style="color:#000080"><title></span>404 Not Found<span style="color:#000080"></title></span>
    <span style="color:#000080"></head></span><span style="color:#000080"><body></span>
    <span style="color:#000080"><h1></span>Not Found<span style="color:#000080"></h1></span>
    <span style="color:#000080"><p></span>The requested URL /service/soap was not found on this server.<span style="color:#000080"></p></span>
    <span style="color:#000080"></body></span><span style="color:#000080"></html></span>
    
    	at com.zimbra.cs.zclient.ZClientException.IO_ERROR(ZClientException.java:54)
    	at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:269)
    	at com.zimbra.cs.zclient.ZMailbox.auth(ZMailbox.java:244)
    	at com.zimbra.cs.zclient.ZMailbox.<span style="color:#000080"><init></span>(ZMailbox.java:198)
    	at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox.java:183)
    	at com.zimbra.cs.taglib.tag.LoginTag.doTag(LoginTag.java:73)
    	at org.apache.jsp.h.login._jspx_meth_zm_login_0(org.apache.jsp.h.login:666)
    	at org.apache.jsp.h.login._jspx_meth_c_catch_0(org.apache.jsp.h.login:631)
    	at org.apache.jsp.h.login._jspService(org.apache.jsp.h.login:129)
    	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
    	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
    	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
    	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    	at com.zimbra.webClient.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:21)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    	at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:323)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
    	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
    	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
    	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
    	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
    	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
    	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
    	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
    	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
    	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
    	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
    	at java.lang.Thread.run(Thread.java:595)
    Caused by: com.zimbra.soap.SoapParseException: unable to parse response: <span style="color:#000080"><!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"></span>
    <span style="color:#000080"><html></span><span style="color:#000080"><head></span>
    <span style="color:#000080"><title></span>404 Not Found<span style="color:#000080"></title></span>
    <span style="color:#000080"></head></span><span style="color:#000080"><body></span>
    <span style="color:#000080"><h1></span>Not Found<span style="color:#000080"></h1></span>
    <span style="color:#000080"><p></span>The requested URL /service/soap was not found on this server.<span style="color:#000080"></p></span>
    <span style="color:#000080"></body></span><span style="color:#000080"></html></span>
    
    	at com.zimbra.soap.SoapTransport.parseSoapResponse(SoapTransport.java:186)
    	at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:214)
    	at com.zimbra.soap.SoapTransport.invoke(SoapTransport.java:231)
    	at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:265)
    	... 34 more
     -->
                                    <div id='ZloginErrorPanel'>
                                        <table width=100%>
                                            <tr>
    
                                                <td valign='top' width='40'>
                                                    <img alt='error' src="/images/dwt/Critical_32.gif"/>
                                                </td>
                                                <td class='errorText'>
                                                    A network service error has occurred (zclient/io).</td>
                                            </tr>
                                        </table>
                                    </div>

  6. #6
    dijichi2 is offline OpenSource Builder & Moderator
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    Hi, turns out soap.url in web.xml is always set to localhost:80, regardless of tls mode or http/https port. I've filed bug 13156.

  7. #7
    schemers is offline Zimbra Employee
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    thanks! This will be fixed for 4.5.
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  8. #8
    dlochart is offline Advanced Member
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    Default Is this releavant to me?

    I am trying to solve an MTA start issue after a reinstall to 4.0.5. I am doing this from my MTA server which sits apart from all other services. I am trying to run
    Code:
    zmprov gacf
    
    and I get this
    [root@mail bin]# ./zmprov gacf
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    Why would it be trying to go to localhost ??? I am sure I correctly specified the proper hosts during my config.

    any help would be appreciated

  9. #9
    schemers is offline Zimbra Employee
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    zmprov was changed to talk SOAP by default, instead of going directly to LDAP, and by default it assumes localhost is your SOAP server.

    You'll need to either use:

    Code:
    zmprov -l ...
    Or use zmlocalconfig to change the defaults for the following settings:

    Code:
    zimbra_zmprov_default_soap_server = localhost
    zimbra_zmprov_default_to_ldap = false
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  10. #10
    dlochart is offline Advanced Member
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    thanks. I was able to use the -l option. Any chance you can look at my main issue (my post in this same forum) before I open a support ticket? I am wondering if something in the latest edition changed and I am running into it.


    Odd thing, when I look at
    ./zmprov -l gs mail.capeinternal.com | grep Auth

    I only get
    zimbraMtaAuthEnabled: TRUE
    zimbraMtaTlsAuthOnly: TRUE

    and no zimbraMtaAuthHost or zimbraMtaAuthURL

    thanks

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