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  #1 (permalink)  
Old 12-18-2006, 07:19 AM
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Posts: 26
Angry 4.5.起RC1 --> A network service error has occurred (zclient/io).
When i try to login to the 'lite" client i got following error :

A network service error has occurred (zclient/io).

it popup in the top of the login screen !
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  #2 (permalink)  
Old 12-18-2006, 09:38 AM
Zimbra Employee
  
Posts: 1,434
Default Errors in logfiles?
Can you see if there are any errors in your logfiles? Are all services running?
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  #3 (permalink)  
Old 12-18-2006, 10:16 AM
Zimbra Employee
  
Posts: 228
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A "view source" on the HTML may also reveal a java stack strace which can be useful for debugging.

This error means the JSP tag libraries couldn't talk to your server. Take a look at:

Code:
 /opt/zimbra/tomcat/webapps/zimbra/WEB-INF/web.xml
In particular, this setting should point to your server:

Code:
        <context-param>
           <param-name>zimbra.soap.url</param-name>
           <param-value>http://localhost/service/soap</param-value>
        </context-param>
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Last edited by schemers; 12-18-2006 at 10:25 AM..
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  #4 (permalink)  
Old 12-18-2006, 10:21 AM
Active Member
  
Posts: 26
Smile
Strange enough i did not found any error into the logfiles !
After reboot it worked fine ! But i'am not sure i did it before or after having cleared all local data in the webbrowser ...
I think that this solved the problem ? but i'am unsure !

Thanks for the quick reply

Greetings from Brussels

Marc
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  #5 (permalink)  
Old 12-18-2006, 11:56 AM
OpenSource Builder & Moderator
  
Posts: 1,166
Default
Hi

I get the same error as this, I'm running debian version. No errors in the logs, but if I do a view source i get this:

HTML Code:
 <!-- com.zimbra.cs.zclient.ZClientException: invoke unable to parse response: <span style="color:#000080"><!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"></span>
<span style="color:#000080"><html></span><span style="color:#000080"><head></span>
<span style="color:#000080"><title></span>404 Not Found<span style="color:#000080"></title></span>
<span style="color:#000080"></head></span><span style="color:#000080"><body></span>
<span style="color:#000080"><h1></span>Not Found<span style="color:#000080"></h1></span>
<span style="color:#000080"><p></span>The requested URL /service/soap was not found on this server.<span style="color:#000080"></p></span>
<span style="color:#000080"></body></span><span style="color:#000080"></html></span>

	at com.zimbra.cs.zclient.ZClientException.IO_ERROR(ZClientException.java:54)
	at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:269)
	at com.zimbra.cs.zclient.ZMailbox.auth(ZMailbox.java:244)
	at com.zimbra.cs.zclient.ZMailbox.<span style="color:#000080"><init></span>(ZMailbox.java:198)
	at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox.java:183)
	at com.zimbra.cs.taglib.tag.LoginTag.doTag(LoginTag.java:73)
	at org.apache.jsp.h.login._jspx_meth_zm_login_0(org.apache.jsp.h.login:666)
	at org.apache.jsp.h.login._jspx_meth_c_catch_0(org.apache.jsp.h.login:631)
	at org.apache.jsp.h.login._jspService(org.apache.jsp.h.login:129)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
	at com.zimbra.webClient.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:21)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
	at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:323)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
	at java.lang.Thread.run(Thread.java:595)
Caused by: com.zimbra.soap.SoapParseException: unable to parse response: <span style="color:#000080"><!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"></span>
<span style="color:#000080"><html></span><span style="color:#000080"><head></span>
<span style="color:#000080"><title></span>404 Not Found<span style="color:#000080"></title></span>
<span style="color:#000080"></head></span><span style="color:#000080"><body></span>
<span style="color:#000080"><h1></span>Not Found<span style="color:#000080"></h1></span>
<span style="color:#000080"><p></span>The requested URL /service/soap was not found on this server.<span style="color:#000080"></p></span>
<span style="color:#000080"></body></span><span style="color:#000080"></html></span>

	at com.zimbra.soap.SoapTransport.parseSoapResponse(SoapTransport.java:186)
	at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:214)
	at com.zimbra.soap.SoapTransport.invoke(SoapTransport.java:231)
	at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:265)
	... 34 more
 -->
                                <div id='ZloginErrorPanel'>
                                    <table width=100%>
                                        <tr>

                                            <td valign='top' width='40'>
                                                <img alt='error' src="/images/dwt/Critical_32.gif"/>
                                            </td>
                                            <td class='errorText'>
                                                A network service error has occurred (zclient/io).</td>
                                        </tr>
                                    </table>
                                </div>
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  #6 (permalink)  
Old 12-19-2006, 05:42 PM
OpenSource Builder & Moderator
  
Posts: 1,166
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Hi, turns out soap.url in web.xml is always set to localhost:80, regardless of tls mode or http/https port. I've filed bug 13156.
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  #7 (permalink)  
Old 12-20-2006, 07:02 PM
Zimbra Employee
  
Posts: 228
Default
thanks! This will be fixed for 4.5.
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  #8 (permalink)  
Old 12-21-2006, 10:42 AM
Advanced Member
  
Posts: 177
Default Is this releavant to me?
I am trying to solve an MTA start issue after a reinstall to 4.0.5. I am doing this from my MTA server which sits apart from all other services. I am trying to run
Code:
zmprov gacf

and I get this
[root@mail bin]# ./zmprov gacf
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Why would it be trying to go to localhost ??? I am sure I correctly specified the proper hosts during my config.

any help would be appreciated
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  #9 (permalink)  
Old 12-21-2006, 10:52 AM
Zimbra Employee
  
Posts: 228
Default
zmprov was changed to talk SOAP by default, instead of going directly to LDAP, and by default it assumes localhost is your SOAP server.

You'll need to either use:

Code:
zmprov -l ...
Or use zmlocalconfig to change the defaults for the following settings:

Code:
zimbra_zmprov_default_soap_server = localhost
zimbra_zmprov_default_to_ldap = false
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  #10 (permalink)  
Old 12-21-2006, 11:14 AM
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Posts: 177
Default
thanks. I was able to use the -l option. Any chance you can look at my main issue (my post in this same forum) before I open a support ticket? I am wondering if something in the latest edition changed and I am running into it.


Odd thing, when I look at
./zmprov -l gs mail.capeinternal.com | grep Auth

I only get
zimbraMtaAuthEnabled: TRUE
zimbraMtaTlsAuthOnly: TRUE

and no zimbraMtaAuthHost or zimbraMtaAuthURL

thanks
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