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Thread: Error upgrade Zimbra

  1. #1
    rodrigofariat is offline Member
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    Default Error upgrade Zimbra

    Hello,

    I have a debian 6, Im try to install the zimbra, i follow this link:
    Email and Calendars with Zimbra 6 on Debian 6 (Squeeze). After i started the instalation.
    See my logs. The instalation is fail.


    Do you agree with the terms of the software license agreement? [N] Y

    Checking for prerequisites...
    FOUND: NPTL
    FOUND: sudo-1.7.4p4-2.squeeze.2
    FOUND: libidn11-1.15-2
    FOUND: libgmp3c2-2:4.3.2+dfsg-1
    FOUND: libstdc++6-4.4.5-8
    Checking for suggested prerequisites...
    Prerequisite check complete.

    Checking for installable packages

    Found zimbra-core
    Found zimbra-ldap
    Found zimbra-logger
    Found zimbra-mta
    Found zimbra-snmp
    Found zimbra-store
    Found zimbra-apache
    Found zimbra-spell
    Found zimbra-memcached
    Found zimbra-proxy


    The Zimbra Collaboration Suite appears already to be installed.
    It can be upgraded with no effect on existing accounts,
    or the current installation can be completely removed prior
    to installation for a clean install.


    Do you wish to upgrade? [Y] Y

    Select the packages to install
    Upgrading zimbra-core
    Upgrading zimbra-ldap
    Upgrading zimbra-logger
    Upgrading zimbra-mta
    Upgrading zimbra-snmp
    Upgrading zimbra-store
    Upgrading zimbra-apache
    Upgrading zimbra-spell
    Upgrading zimbra-memcached
    Upgrading zimbra-proxy
    Checking required space for zimbra-core
    checking space for zimbra-store

    Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell
    zimbra-memcached
    zimbra-proxy


    You appear to be installing packages on a platform different
    than the platform for which they were built.

    This platform is DEBIAN6
    Packages found: DEBIAN5
    This may or may not work.

    Using packages for a platform in which they were not designed for
    may result in an installation that is NOT usable. Your support
    options may be limited if you choose to continue.


    Install anyway? [N] Y

    The system will be modified. Continue? [N] Y

    Shutting down zimbra mail

    Removing existing packages

    zimbra-ldap...done
    zimbra-logger...done
    zimbra-mta...done
    zimbra-snmp...done
    zimbra-store...done
    zimbra-spell...done
    zimbra-memcached...done
    zimbra-proxy...done
    zimbra-apache...done
    zimbra-core...done

    Removing deployed webapp directories
    Installing packages

    zimbra-core......zimbra-core_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-ldap......zimbra-ldap_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-logger......zimbra-logger_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-mta......zimbra-mta_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-snmp......zimbra-snmp_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-store......zimbra-store_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-apache......zimbra-apache_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-spell......zimbra-spell_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-memcached......zimbra-memcached_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    zimbra-proxy......zimbra-proxy_7.2.0_GA_2669.DEBIAN5_i386.deb...done
    Operations logged to /tmp/zmsetup.05212012-171359.log
    Upgrading from to 7.2.0_GA_2669
    Stopping zimbra services...failed. exiting.
    UPGRADE FAILED - exiting.

    What is the solution ?
    Thanks.

    Rodrigo Faria Tavares

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by rodrigofariat View Post
    You appear to be installing packages on a platform different
    than the platform for which they were built.


    This platform is DEBIAN6
    Packages found: DEBIAN5
    This may or may not work.

    Using packages for a platform in which they were not designed for
    may result in an installation that is NOT usable. Your support
    options may be limited if you choose to continue.

    What is the solution ?
    See the highlighted text above, it tells you what the problem is. ZCS isn't built for Debian 6 and you should install it on the platform for which it was built i.e. Debian 5.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    malayo is offline Special Member
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    Default

    tough luck there...
    try migrating zimbra on debian 5 to a supported distro such as ubuntu

    for a single server, it might be as easy as synching the /opt/zimbra folder the new server's /opt/zimbra

    your mileage may vary

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