can't send or receive

[mtndan]

Hi, I have successfully installed zimbra, but when I try to send I get the following error:

msg - system failure: MessagingException
com.zimbra.cs.service.ServiceException: system failure: MessagingException
at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:174)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:282)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:119)
at com.zimbra.cs.operation.SendMsgOperation.callback( SendMsgOperation.java:73)
at com.zimbra.cs.operation.Operation.schedule(Operati on.java:190)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:109)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:261)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:162)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:173)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Caused by: javax.mail.MessagingException: Could not connect to SMTP host: mail5.sagehost.net, port: 25;
nested exception is:
java.net.ConnectException: Connection refused
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1227)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:322)
at javax.mail.Service.connect(Service.java:236)
at javax.mail.Service.connect(Service.java:137)
at javax.mail.Service.connect(Service.java:86)
at javax.mail.Transport.send0(Transport.java:150)
at javax.mail.Transport.send(Transport.java:80)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:192)
... 26 more

code - service.FAILURE
method - ZmCsfeCommand.prototype.invoke
detail - soap:Receiver

[sam]

Could not connect to SMTP host: mail5.sagehost.net, port: 25
java.net.ConnectException: Connection refused

looks like some kind of configuration issue.

[mtndan]

I agree. Can you please elaborate?

Thanks
Dan

[sam]

is mail5.sagehost.net your mta or are is this the mta of a receiving domain that you're trying to send mail to?

in either case, port 25 is not reachable. could be because its firewalled or there's no mta running on that host.

[mtndan]

I tried restarting the mta and all zimbra services and got the following errors in the zimbra.log:

Nov 19 21:14:47 mail5 zimbramon[16292]: 16292:info: Starting antispam
Nov 19 21:14:47 mail5 zimbramon[16292]: 16292:info: Starting antivirus
Nov 19 21:14:48 mail5 zimbramon[16292]: 16292:info: Starting snmp
Nov 19 21:14:48 mail5 zimbramon[16292]: 16292:info: Starting spell
Nov 19 21:14:48 mail5 zimbramon[16292]: 16292:info: Starting mta
Nov 20 03:14:49 mail5 postfix/postqueue[18099]: fatal: Queue report unavailable - mail system is down
Nov 19 21:14:50 mail5 postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.2.9/conf/main.cf
Nov 19 21:14:50 mail5 postfix/postfix-script: starting the Postfix mail system
Nov 19 21:14:50 mail5 postfix/master[18149]: fatal: bind 0.0.0.0 port 25: Address already in use
Nov 19 21:16:05 mail5 zmtomcatmgr[18534]: status requested
Nov 19 21:16:05 mail5 zmtomcatmgr[18534]: status OK
Nov 20 03:16:05 mail5 postfix/postqueue[18544]: fatal: Queue report unavailable - mail system is down
Nov 19 21:16:06 mail5 zimbramon[18375]: 18375:info: 2006-11-19 21:16:01, STATUS: mail5.sagehost.net: antispam: Running
Nov 19 21:16:06 mail5 zimbramon[18375]: 18375:info: 2006-11-19 21:16:01, STATUS: mail5.sagehost.net: antivirus: Running
Nov 19 21:16:06 mail5 zimbramon[18375]: 18375:info: 2006-11-19 21:16:01, STATUS: mail5.sagehost.net: ldap: Running
Nov 19 21:16:06 mail5 zimbramon[18375]: 18375:info: 2006-11-19 21:16:01, STATUS: mail5.sagehost.net: logger: Running
Nov 19 21:16:06 mail5 zimbramon[18375]: 18375:info: 2006-11-19 21:16:01, STATUS: mail5.sagehost.net: mailbox: Running
Nov 19 21:16:06 mail5 zimbramon[18375]: 18375:info: 2006-11-19 21:16:01, STATUS: mail5.sagehost.net: mta: Stopped
Nov 19 21:16:06 mail5 zimbramon[18375]: 18375:info: 2006-11-19 21:16:01, STATUS: mail5.sagehost.net: snmp: Running
Nov 19 21:16:06 mail5 zimbramon[18375]: 18375:info: 2006-11-19 21:16:01, STATUS: mail5.sagehost.net: spell: Running

[sam]

try searching the forums... this might help:

Help! MTA will not start

[dkarp]

You may also have the default installed sendmail/postfix already running on your system. If so, disable it so that Zimbra can own port 25.

[mtndan]

Yes, it was sendmail.

Working fine now. Thanks!