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Thread: mailbox stopped

  1. #1
    rakesraja is offline Active Member
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    Default mailbox stopped

    When i check the zimbra status its shows like:

    [zimbra@mail root]$ zmcontrol status
    Host mail.rajasekar.com
    antispam Running
    antivirus Running
    ldap Running
    logger Stopped
    zmlogswatchctl is not running
    mailbox Stopped
    mysql.server is not running
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Stopped

    please help to resolve it

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by rakesraja View Post
    When i check the zimbra status its shows like:

    [zimbra@mail root]$ zmcontrol status
    Host mail.rajasekar.com
    antispam Running
    antivirus Running
    ldap Running
    logger Stopped
    zmlogswatchctl is not running
    mailbox Stopped
    mysql.server is not running
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Stopped

    please help to resolve it
    The information you've posted shows nothing other than the services aren't running. You need to provide some information about which version of Zimbra is being used, when this problem started, what errors you see in the log files and do some research on the forums about the problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    rakesraja is offline Active Member
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    My Zimbra version is:
    Release 5.0.26_GA_3365.F7_20101215141814 CentOS5 FOSS edition

    This is the log file for mysql
    for mysqld
    111221 18:17:44 mysqld started
    111221 18:17:48 InnoDB: Started; log sequence number 0 43655
    111221 18:17:48 [Note] /opt/zimbra/mysql/libexec/mysqld: ready for connections.
    Version: '5.0.87-log' socket: '/opt/zimbra/db/mysql.sock' port: 7306 Source distribution

  4. #4
    rakesraja is offline Active Member
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    I searched the log file but till the same problem exists

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by rakesraja View Post
    My Zimbra version is:
    Release 5.0.26_GA_3365.F7_20101215141814 CentOS5 FOSS edition

    This is the log file for mysql
    for mysqld
    111221 18:17:44 mysqld started
    111221 18:17:48 InnoDB: Started; log sequence number 0 43655
    111221 18:17:48 [Note] /opt/zimbra/mysql/libexec/mysqld: ready for connections.
    Version: '5.0.87-log' socket: '/opt/zimbra/db/mysql.sock' port: 7306 Source distribution
    They are not errors. There will be errors relating the problem you're seeing, what else do you see in the log files?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    bofh is offline Elite Member
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    look at syslog for mysql crash report
    also look at mailbox log it may caused the crash too

  7. #7
    rakesraja is offline Active Member
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    I searched both the MySQL log file and mailbox file but i didn't understand what they said

  8. #8
    bofh is offline Elite Member
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    and you think that post is helpful now`?

    because of mailbox is stopped it should be at the end of the log
    grab everything contain anykind of error - blank out the real accountnames and stuff and post it here

    otherwise you may consider buying prof. support because without any kind of information we can just guess - specially if you dont understand logfiles you should really consider give someone access who do

    no offense - its just maybe a missunderstanding but relly if you cant even read and guess logfile entrys it looks like you lack a bit of needed knowlege - which is ok

    but i dont really wanna support you then over a forum - you may break your own server if you missunderstand what we say todo

  9. #9
    rakesraja is offline Active Member
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    Yes this is useful to me and also i am new to this zimbra server

    i attach the mysqld and mailboxd log file into this post,

    and my hostname : mail.rajasekar.com
    ip:192.168.1.200

    [zimbra@mail root]$ cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    ::1 localhost6.localdomain6 localhost6
    192.168.1.200 mail.rajasekar.com mail


    [zimbra@mail root]$ cat /etc/resolv.conf
    search rajasekar.com
    nameserver 192.168.1.200
    nameserver 192.168.1.100


    [zimbra@mail root]$ dig mail.rajasekar.com mx

    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-16.P1.el5 <<>> mail.rajasekar.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4439
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;mail.rajasekar.com. IN MX

    ;; ANSWER SECTION:
    mail.rajasekar.com. 2592000 IN MX 10 mail.rajasekar.com.

    ;; AUTHORITY SECTION:
    mail.rajasekar.com. 2592000 IN NS 192.168.1.200.mail.rajasekar.com.

    ;; ADDITIONAL SECTION:
    mail.rajasekar.com. 2592000 IN A 192.168.1.200

    ;; Query time: 16 msec
    ;; SERVER: 192.168.1.200#53(192.168.1.200)
    ;; WHEN: Thu Dec 22 16:22:26 2011
    ;; MSG SIZE rcvd: 96

    [zimbra@mail root]$ dig mail.rajasekar.com any

    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-16.P1.el5 <<>> mail.rajasekar.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 27165
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;mail.rajasekar.com. IN ANY

    ;; ANSWER SECTION:
    mail.rajasekar.com. 2592000 IN SOA mail.rajasekar.com. hostmaster.mail.rajasekar.com. 10118 43200 3600 3600000 2592000
    mail.rajasekar.com. 2592000 IN NS 192.168.1.200.mail.rajasekar.com.
    mail.rajasekar.com. 2592000 IN A 192.168.1.200
    mail.rajasekar.com. 2592000 IN MX 10 mail.rajasekar.com.

    ;; Query time: 15 msec
    ;; SERVER: 192.168.1.200#53(192.168.1.200)
    ;; WHEN: Thu Dec 22 16:22:48 2011
    ;; MSG SIZE rcvd: 143

    [zimbra@mail root]$ host `hostname`
    mail.rajasekar.com has address 192.168.1.200
    mail.rajasekar.com mail is handled by 10 mail.rajasekar.com.

    mysqld.log

    zmlogswatch.out

    mysql_error.log

    logger_mysql_error.log

    zmmailboxd.out

  10. #10
    bofh is offline Elite Member
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    ok were getting into the right direction but you posted the wrong mailboxd log

    theres another mailboxd.log we need


    at least i can tell you its not an mysql fault - it just shutsdown because something is running on his port or he cannot bind on that port for another reason

    hey but you did a hole server restart yet ?
    did you?

    if not do it just to be shure

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