Installation problem

[sywong70]

I am using Fedora Core 3 :

# cat /etc/redhat-release
Fedora Core release 3 (Heidelberg)

When first installation, it showed a error. And when I use zmcontrol status to see the servers, there is no servers running.

I think it is the problem of resolving the host name I input. So I add the host name in the /etc/hosts and then re-install again. The followings are the output from the installation process:

./install.sh

Operations logged to /tmp/install.log.22408


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE. ZIMBRA, INC.
("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU FIRST ACCEPT THE TERMS
OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING THE SOFTWARE, OR USING THE
PRODUCT, YOU ARE CONSENTING TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE
TO ALL OF THE TERMS OF THIS AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE
PRODUCT.

Open Source License Terms for the Zimbra Collaboration Suite:
http://www.zimbra.com/downloads/sour...index.php?dl=2


Checking for prerequisites...
libidn...FOUND libidn-0.5.6-1
curl...FOUND curl-7.12.1-1
fetchmail...FOUND fetchmail-6.2.5-6

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store


Checking for sendmail/postfix


Checking for mysqld

Checking for existing installation...
zimbra-ldap...FOUND zimbra-ldap-3.0.M1_21.FC3-20050920155949_
zimbra-logger...not found
zimbra-mta...FOUND zimbra-mta-3.0.M1_21.FC3-20050920155949_
zimbra-snmp...FOUND zimbra-snmp-3.0.M1_21.FC3-20050920155949_
zimbra-store...FOUND zimbra-store-3.0.M1_21.FC3-20050920155949_
zimbra-core...FOUND zimbra-core-3.0.M1_21.FC3-20050920155949_

Saving existing configuration file to /tmp/saveconfig.22408
cp: cannot stat `/opt/zimbra/tomcat/conf/keystore': No such file or directory
cp: cannot stat `/opt/zimbra/conf/smtpd.key': No such file or directory
cp: cannot stat `/opt/zimbra/conf/smtpd.crt': No such file or directory

Setting defaults from saved config in /tmp/saveconfig.22408/config.save
HOSTNAME=localhost
LDAPHOST=localhost
LDAPPORT=389
SNMPTRAPHOST=
SMTPSOURCE=
SMTPDEST=
SNMPNOTIFY=0
SMTPNOTIFY=0
LDAPROOTPW=zimbra
LDAPZIMBRAPW=zimbra

Please enter the logical hostname for this host [localhost] cg1.mydomain.com

The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y]

Select the packages to install
Upgrading zimbra-core
Upgrading zimbra-ldap
Upgrading zimbra-mta
Upgrading zimbra-snmp
Upgrading zimbra-store

Installing:
zimbra-core
zimbra-ldap
zimbra-mta
zimbra-snmp
zimbra-store

Configuration section

Enter web server mode (http, https, mixed) [http]

System configuration section complete
Package installation ready

Save installation configuration? [Y]

Filename: [/tmp/config.22408]

Start servers after installation? [Y]

The system will be modified. Continue? [N] Y

Shutting down zimbra mail

Removing legacy packages


Removing existing packages

zimbra-ldap...done
zimbra-mta...done
zimbra-snmp...done
zimbra-store...done
zimbra-core...done

Removing deployed webapp directories
Installing packages

zimbra-core......zimbra-core-3.0.M1_21.FC3-20050920155949_.i386.rpm...done
zimbra-ldap......zimbra-ldap-3.0.M1_21.FC3-20050920155949_.i386.rpm...done
zimbra-mta......zimbra-mta-3.0.M1_21.FC3-20050920155949_.i386.rpm...done
zimbra-snmp......zimbra-snmp-3.0.M1_21.FC3-20050920155949_.i386.rpm...done
zimbra-store......zimbra-store-3.0.M1_21.FC3-20050920155949_.i386.rpm...done

Post installation configuration

Restoring existing configuration file from /tmp/saveconfig.22408/config.save...done
Setting the hostname to cg1.gtomato.com...done
Setting the LDAP host to cg1.gtomato.com...done
Starting ldap...done
Adding cg1.gtomato.com to zimbraMailHostPool in default COS...done
Initializing mta config...done
Configuring SNMP...done
Setting services on cg1.gtomato.com...done
Setting up SSL...done
cp: cannot stat `/tmp/saveconfig.22408/keystore': No such file or directory
cp: cannot stat `/tmp/saveconfig.22408/smtpd.key': No such file or directory
cp: cannot stat `/tmp/saveconfig.22408/smtpd.crt': No such file or directory
chown: cannot access `/opt/zimbra/tomcat/conf/keystore': No such file or directory
chown: cannot access `/opt/zimbra/conf/smtpd.key': No such file or directory
chown: cannot access `/opt/zimbra/conf/smtpd.crt': No such file or directory
Starting servers...Calling GetServiceInfoRequest (cg1.mydomain.com)

RESPONSE: (Zimbra::Mon::serviceInfo)
host
ip 192.168.1.24
name cg1.gtomato.com
done
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials])

Installation complete!

Operations logged to /tmp/install.log.22408



Stephen

[andreychek]

When first installation, it showed a error. And when I use zmcontrol status to see the servers, there is no servers running.

I think it is the problem of resolving the host name I input. So I add the host name in the /etc/hosts and then re-install again. The followings are the output from the installation process:

Yeah, that's a bugger of a problem, and you don't seem to be the only who's seeing that.

There's some info about it in this post:

Errors at end of install

It suggests verifying your /etc/hosts entry (can you post that here if you don't get things working?), as well as doing a reinstall, ensuring that no Zimbra related processes, especially LDAP/slapd, are running when the reinstall is performed.
-Eric

[sywong70]

I uninstall it and also install it again, but still unsuccessful. Please find attached the install.log file:

What is my problem?

Stephen

[marcmac]

SHut everything down, the do ps auxww | grep zimbra, and kill all of the remaining processes (especially slapd).

Then reinstall

[sywong70]

Thank you.

After I uninstalled all the stuffs, I actually found the following process is still running :

$ ps -ef | grep zimbra
505 2391 1 0 Oct27 ? 00:00:00 /opt/zimbra/openldap/libexec/slapd -4 -u zimbra -h ldap://:7389/ -f /opt/zimbra/conf/slapd.conf


but the /opt/zimbra directory is already empty!

Then I installed again after I killed the process. This time the server was successfully installed, and all the services were up except mailbox. And when I try to login through

perl /opt/zimbra/bin/zmmon &

RESPONSE: (Zimbra::Mon::serviceInfo)
antispam
status Running
antivirus
status Running
ldap
status Running
mailbox
status Stopped
mta
status Running
snmp
status Running
host
ip 192.168.1.24
name cg1.mydomain.com


https://cg1.mydomain.com:7071/zimbraAdmin

and there was no page showing up. And when I use netstat -na and found no port listening for 7071. Is this because the mailbox service was not up?


What is my problem this time ? The install log is attached.

Stephen

[KevinH]

Are you saying "Y" to the upgrade question? Looks like you did from your first post. You need to say "N" for that question or it will try to upgrade the system.