Debian, Zimbra 4, deferred mail Problem

[tbovingdon]

I am having an issue with deferred mail on a new test server setup. If the test goes well I will be migrating my corporations email from their current setup to zimbra.

I have gone through all of the forums and I must be missing something.

my setup:

zimbra box running on debian inside of a nat router on network 192.168.x.x
dyndns.org account "example.com" with mx record setup
netgear router with all ports http://wiki.zimbra.com/index.php?title=Ports forwarded to the deb box

etc/hosts file:

127.0.0.1       localhost.localdomain   localhost       servername
192.168.71.2    example.com  example

# The following lines are desirable for IPv6 capable hosts
::1     ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

I had errors when going in to the admin console and checking the queue which have been fixed. I can send email to an external domain (example@gmail.com) and I can send email to admin@example.com and it is received by the server and deferred.
If i re-queue the messages:

Oct 27 05:48:05 localhost zmtomcatmgr[32387]: status OK
Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: antispam: Running
Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: antivirus: Running
Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: ldap: Running
Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: logger: Running
Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: mailbox: Running
Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: mta: Running
Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: snmp: Running
Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: spell: Running
Oct 27 05:48:09 localhost postfix/lmtp[32012]: 75D088C4342: to=, relay=none, delay=164217, status=deferred (connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/lmtp[32014]: 7284A8C431B: to=, relay=none, delay=164223, status=deferred (connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/lmtp[32016]: 945948C4345: to=, relay=none, delay=164003, status=deferred (connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/lmtp[32015]: 7B0F18C433A: to=, relay=none, delay=164095, status=deferred (connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/lmtp[32013]: 75B7F8C4341: to=, relay=none, delay=164216, status=deferred (connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 96BBF8C4346: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 96C968C4347: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 9A5008C4343: to=, relay=none, delay=164217, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 8E8748C4335: to=, relay=none, delay=164006, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 8BB408C4339: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 8EF698C433C: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 06BAA8C4344: to=, relay=none, delay=164217, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 0F2DC8C432F: to=, relay=none, delay=163870, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: E3E1E8C4336: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: 1C3CD8C4330: to=, relay=none, delay=163870, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:48:09 localhost postfix/qmgr[28609]: F13CC8C4329: to=, relay=none, delay=103064, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
Oct 27 05:50:02 localhost zimbramon[32543]: 32543:info: 2006-10-27 05:50:01, QUEUE: 68 17
Oct 27 05:50:04 localhost zimbramon[32546]: 32546:info: 2006-10-27 05:50:01, DISK: example.com: dev: /dev/hda1, mp: /, tot: 74385, avail: 68150

when I try to telnet from outside the network to example.com, it resolves to the isp's dsl dns name and will not prompt for login. I can't see this as the issue, as the email GETS to my server, it is just not put in the appropriate mailboxes.

I also ran fixperms as root.

Any suggestions will be a huge help.

If this test is approved, the dsl is going to be upgraded and a static ip assigned. But i have to prove that zimbra is going to be a viable good solution!!!!! Thanks for any help inadvance

[miguel]

Hi tbovingdon,

I also had some weird problems with Debian sarge 3.1 and Zimbra 4.x.x on an installation I made. Some of them were similar to your problems. I was using running kernel 2.6.8-3.. Since I upgraded to testing kernel 2.6.17-2 everything is working ok..

Cheers!

[phoenix]

Does fixperms fix the problem for you? Is there anything in the logs, apart from what you've posted? Is this the OS or NE version?

[miguel]

Reading again what you wrote, seems your problem isn't like the problems I had.. "connect to example.com['external_ip']: Connection timed out" Seems like you are sending an email message to an account on example.com.. If they don't have an mx, of course it will not be delivered..

Cheers!

[tbovingdon]

Originally Posted by miguel

If they don't have an mx, of course it will not be delivered..

Cheers!

I am unsure of what you mean? who is they? It is delivered to the server just not to the inbox. There are two users tom and admin created.

[tbovingdon]

dumb question but as i am new to this, what other logs should i be looking at?

No fix perms did not appear to fix this problem.

Thanks for your reply

here is some other info from zimbra.log

Oct 27 05:45:00 localhost postfix/trivial-rewrite[32017]: warning: do not list domain example.com in BOTH mydestination and virtual_mailbox_domains

[tbovingdon]

Originally Posted by miguel

Hi tbovingdon,

I also had some weird problems with Debian sarge 3.1 and Zimbra 4.x.x on an installation I made. Some of them were similar to your problems. I was using running kernel 2.6.8-3.. Since I upgraded to testing kernel 2.6.17-2 everything is working ok..

Cheers!

Hi Miguel, I think i am using 2.6.8.1.

Thanks

[miguel]

What happens when you ping example.com from your zimbra host?

[tbovingdon]

It replies from the internal 192. addresss

[tbovingdon]

OK I now have a valid domain name pointing to a static ip. and a reload of the debian zimbra 4 install. I am having the EXACT same problem.

Email can be sent, and received from the server, once its received it gets automatically deferred.

with the error message "connection time out"