Skin issue after upgrade

[Maja]

I just completed the upgrade from 3.0.1 to 4.0.3, which I thought went smooth as silk. I was apprehensive to start, because thingswere working so smoothly, but I bit the bullet and went ahead. After the upgrade things appeared to be working well, as everything started up and I was able to receive mail. I thought I was home free until I tried to send mail. The window would open up, but nothing would load. I noticed in the logs that it was trying to find the sand.css file, even though sand wasnt my theme of choice. I looked in the webapps/zimbra/img/loRes/skins directory and the only things listed were:

[zimbra@webmail skins]$ ls
_demo steel


I then ran a check to verify what the admin was showing:

[zimbra@webmail skins]$ zmprov gacf | grep -i skin
zimbraInstalledSkin: sand
zimbraInstalledSkin: steel
zimbraInstalledSkin: harvest
zimbraInstalledSkin: sky
zimbraInstalledSkin: lavender
zimbraInstalledSkin: vanilla
zimbraInstalledSkin: bare
zimbraInstalledSkin: rose
zimbraInstalledSkin: froggy


Any idea why the themes would not have installed? The second part of the question is, how do I go about fixing this? I figure it is just a matter of copying them from the install, but wanted to make sure there wasnt more to it.

Thanks for your assistance.

[marcmac]

ls /opt/zimbra/tomcat/webapps/zimbraAdmin/skins

zmprov gc default | grep Skin

Try clearing all your cookies and logging back in.

What's the skin in your account set to?

[Maja]

I cleared my cookies, to no avail.

Here is the output:

[zimbra@webmail logs]$ ls /opt/zimbra/tomcat/webapps/zimbraAdmin/skins
_base _demo _sample _unused bare froggy harvest lavender rose sand sky steel vanilla

[zimbra@webmail logs]$ zmprov gc default | grep Skin
zimbraAvailableSkin: bare
zimbraAvailableSkin: froggy
zimbraAvailableSkin: harvest
zimbraAvailableSkin: lavender
zimbraAvailableSkin: rose
zimbraAvailableSkin: sky
zimbraAvailableSkin: steel
zimbraAvailableSkin: vanilla
zimbraFeatureSkinChangeEnabled: TRUE
zimbraPrefSkin: steel

From the Tomcat access log:

[24/Oct/2006:16:21:08 -0500] "GET /zimbra/img/loRes/skins/sand/sand.css?v=061016134301 HTTP/1.1" 404


The last thing I checked was that the default skin for that user was steel.

Thanks again.

[Maja]

Got it.

Looks like it was a combination of cache and being in the admin at the same time, etc...

Sorry for the trouble.

Thanks again!