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Thread: Correct Installation procedure?

  1. #1
    ikmsupport is offline Member
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    Question Correct Installation procedure?

    Is it Zimbra has any correct installation procedure? Itsnot working some time. I had Resinstalled it and installed the new 4.1 version. Now the error is mysql is not started. But the mysql is correctly working as root. What should we do?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    First, there isn't a version 4.1 of Zimbra - the current version is 4.0.2 (did you mean 4.0.1?). It's difficult to tell what your problem is without a better description. Which version/release of zimbra are you using? Which operating system? Are there any messages in the zimbra logs? Were there any errors in the install log?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    ikmsupport is offline Member
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    Question Reply

    Thank u for ur fast reply. We r using Zimbra 4.0.1. and MySQL 5.0.24a. My machine is Dell power edge 2800 with 2 GB RAM. I am using RHEL 4 -32 bit. There is no error in installation. After that when checking the services the mailbox and logger is not starting
    [zimbra@LNXSVR01 root]$ zmcontrol status
    Host lnxsvr01.ikm.in
    antispam Running
    antivirus Running
    ldap Running
    logger Stopped
    logmysql.server is not running
    zmlogswatchctl is not running
    mailbox Stopped
    mysql.server is not running
    mta Running
    snmp Running
    . When we connect to mysql as root its connecting. But as zimbra user we cant connect to mysql error is listed below

    [zimbra@LNXSVR01 root]$ mysql
    ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (111)
    [zimbra@LNXSVR01 root]$

    The mysql.sock not exist on that location. What should we do to it. We are confusing with this error. Would u please help me.

  4. #4
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    jholder is offline Former Zimbran
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    Well, there are so many possible ways to diagnose the problem.

    what do you get when you type:
    su zimbra
    mysql.server start

    ?

    We need to see your log file
    /var/log/zimbra.log

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