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Thread: Installation Help!

  1. #1
    arkitektron is offline Active Member
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    Default Installation Help!

    Hello,

    I have installed Zimbra 7.0 CS Open Source Edition RHEL5 on CentOS 5.5. I have completed the installation and made it to the Main Menu in CLI to set the admin password.

    I can login at the command line interface using: su - zimbra
    and I can run Zimbra CLI commands.

    However, when I type https://186.....134:7071/ into my browser I am getting nothing. Do I have something incorrect with my DNS?

    Can anyone advise me on how to troubleshoot this?

    Patiently standing by as I would like to get this resolved.

    THanks :_)

  2. #2
    arkitektron is offline Active Member
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    When I start Zimbra (zmcontrol start) I am getting the following:

    ~]$ zmcontrol start
    Host localhost
    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by arkitektron View Post
    Also I figured I should add that I am using split DNS and I do believe I have everything correct with that ,,,,,
    Go to the Split DNS article and post the output of all the commands in the 'Verfify...' section of the article.

    Quote Originally Posted by arkitektron View Post
    ...but I may need some guidance on my host file.
    The Split DNS article has the exact format and content that's required for the hosts file.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    arkitektron is offline Active Member
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    I went to the Split DNS article and ran all three of the verify commands at the bottom of the article and have posted the output below. I see a few things that don't look right... so I am going to review that Split DNS article and see what I can correct myself while I await any feedback here on the forums.

    All help and suggestions are appreciated.

    Thanks.

    ----------------------------------------------------------

    dig mail.mydomainname.com mx

    ---------------------------------

    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> mail.mydomainname.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 53013
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;mail.mydomainname.com. IN MX

    ;; ANSWER SECTION:
    mail.mydomainname.com. 2592000 IN MX 10 mail.emarketingglobal.com.

    ;; AUTHORITY SECTION:
    mail.mydomainname.com. 2592000 IN NS 184.107.148.154.mail.mydomainname.com.

    ;; ADDITIONAL SECTION:
    mail.mydomainname.com. 2592000 IN A 184.107.148.154

    ;; Query time: 1 msec
    ;; SERVER: 184.107.148.154#53(184.107.148.154)
    ;; WHEN: Tue Mar 1 12:30:46 2011
    ;; MSG SIZE rcvd: 105




    dig mail.mydomainname.com any
    ----------------------------------



    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> mail.mydomainname.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48120
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;mail.mydomainname.com. IN ANY

    ;; ANSWER SECTION:
    mail.mydomainname.com. 2592000 IN SOA mail.mydomainname.com. hostmaster.mail.mydomainname.com. 10118 43200 3600 3600000 2592000
    mail.mydomainname.com. 2592000 IN NS 184.107.148.154.mail.mydomainname.com.
    mail.mydomainname.com. 2592000 IN A 184.107.148.154
    mail.mydomainname.com. 2592000 IN MX 10 mail.mydomainname.com.

    ;; Query time: 0 msec
    ;; SERVER: 184.107.148.154#53(184.107.148.154)
    ;; WHEN: Tue Mar 1 12:34:26 2011
    ;; MSG SIZE rcvd: 152


    host $(hostname)
    ----------------

    When I run the command above EXACTLY as it is typed I get the following error:

    Host jo-walusz-93055.tmp not found: 3(NXDOMAIN)
    Last edited by arkitektron; 03-02-2011 at 12:36 PM.

  5. #5
    arkitektron is offline Active Member
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    I also ran the following commands and posted the output...

    init.d/dnsmasq status
    -----------------------

    dnsdomainname: Unknown host
    dnsmasq is stopped


    init.d/dnsmasq restart
    -----------------------
    dnsdomainname: Unknown host
    dnsdomainname: Unknown host

    dnsdomainname: Unknown host
    Starting dnsmasq:
    dnsmasq: failed to create listening socket: Address already in use
    [FAILED]


    Let me know if you have any suggestions. Thanks!

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by arkitektron View Post
    I went to the Split DNS article and ran all three of the verify commands at the bottom of the article and have posted the output below.
    There are actually five commands in that section of the article.

    Quote Originally Posted by arkitektron View Post
    I see a few things that don't look right... so I am going to review that Split DNS article and see what I can correct myself while I await any feedback here on the forums.
    The correct domain for your dig command should be the following:

    Code:
    dig emarketingglobal.com mx
    I would guess if you do that there will be no A and/or MX records.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    arkitektron is offline Active Member
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    dig mydomainname.com mx

    Code:
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> mydomainname.com mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39181
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;mydomainname.com.          IN      MX
    
    ;; ANSWER SECTION:
    mydomainname.com.   14400   IN      MX      0 mydomainname.com.
    
    ;; AUTHORITY SECTION:
    mydomainname.com.   117647  IN      NS      ns2.pipedns.com.
    mydomainname.com.   117647  IN      NS      ns1.pipedns.com.
    
    ;; Query time: 2028 msec
    ;; SERVER: 184.107.148.154#53(184.107.148.154)
    ;; WHEN: Tue Mar  1 13:43:45 2011
    ;; MSG SIZE  rcvd: 98
    Last edited by arkitektron; 03-02-2011 at 12:46 PM.

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    That doesn't show any A record as I mentioned earlier. You also need to post the output from rest of the commands from the Split DNS article.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    arkitektron is offline Active Member
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    vi /var/named/chroot/etc/named.conf


    Code:
    options {
           directory "/var/named";
           dump-file "/var/named/data/cache_dump.db";
           statistics-file "/var/named/data/named_stats.txt";
    forwarders { 184.107.148.154 ; };
    };
    include "/etc/rndc.key";
    // We are the master server for mail.mydomainname.com
    zone "mail.mydomainname.com" {
        type master;
        file "db.mail.mydomainname.com";
    };
    Last edited by arkitektron; 03-02-2011 at 12:49 PM.

  10. #10
    arkitektron is offline Active Member
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    vi var/named/chroot/var/named/db.mail.mydomainname.com

    Code:
    ;
    ; Addresses and other host information.
    ;
    @       IN      SOA     mail.mydomainname.com. hostmaster.mail.mydomainname.com. (
                                   10118      ; Serial
                                   43200      ; Refresh
                                   3600       ; Retry
                                   3600000    ; Expire
                                   2592000 )  ; Minimum
    ;       Define the nameservers and the mail servers
                   IN      NS      184.107.148.154
                   IN      A       184.107.148.154
                   IN      MX      10 mail.mydomainname.com.
    Last edited by arkitektron; 03-02-2011 at 12:50 PM.

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