New installation - Tomcat dying.

[Goldfingerz]

I've just installed zimbra version 4.0.2_GA_362.FC5 and I can't seem to get tomcat to run. Everything else is running though.

Everytime I execute the command:

tomcat start

I see a tomcat process come up for 5 seconds and then it dies. It actually happens twice. Here's what I got in the /var/log/zimbra log:

Oct  2 16:07:24 zimbra-test zmtomcatmgr[13682]: manager woke up from wait on tomcat/JVM with pid 13683
Oct  2 16:07:24 zimbra-test zmtomcatmgr[13682]: manager started tomcat/JVM with pid 14018
Oct  2 16:07:32 zimbra-test zmtomcatmgr[13682]: manager woke up from wait on tomcat/JVM with pid 14018
Oct  2 16:07:32 zimbra-test zmtomcatmgr[13682]: tomcat/JVM exited twice in 8 seconds (tolerance=60)

What can I do to try and diagnose this problem?

Here's the ouput of lsof -i:

mysqld     1703 zimbra    3u  IPv4 24154136       TCP zimbra-test.unigiciel.com:7306 (LISTEN)
mysqld     2033 zimbra    3u  IPv4 24154798       TCP zimbra-test.unigiciel.com:7307 (LISTEN)
perdition  3677 zimbra    4u  IPv4 24158360       TCP zimbra-test.unigiciel.com:imap (LISTEN)
perdition  3680 zimbra    4u  IPv4 24158382       TCP zimbra-test.unigiciel.com:imaps (LISTEN)
perdition  3683 zimbra    4u  IPv4 24158409       TCP zimbra-test.unigiciel.com:pop3 (LISTEN)
perdition  3686 zimbra    4u  IPv4 24158428       TCP zimbra-test.unigiciel.com:pop3s (LISTEN)
clamd      3812 zimbra    0u  IPv4 24158748       TCP zimbra-test.unigiciel.com:dyna-access (LISTEN)
httpd      3817 zimbra    3u  IPv4 24158761       TCP zimbra-test.unigiciel.com:7780 (LISTEN)
httpd      3818 zimbra    3u  IPv4 24158761       TCP zimbra-test.unigiciel.com:7780 (LISTEN)
httpd      3819 zimbra    3u  IPv4 24158761       TCP zimbra-test.unigiciel.com:7780 (LISTEN)
httpd      3820 zimbra    3u  IPv4 24158761       TCP zimbra-test.unigiciel.com:7780 (LISTEN)
httpd      3821 zimbra    3u  IPv4 24158761       TCP zimbra-test.unigiciel.com:7780 (LISTEN)
httpd      3822 zimbra    3u  IPv4 24158761       TCP zimbra-test.unigiciel.com:7780 (LISTEN)
amavisd    3825 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3883 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3884 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3885 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3886 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3887 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3888 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3890 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3891 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3892 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
amavisd    3893 zimbra    5u  IPv4 24158840       TCP zimbra-test.unigiciel.com:10024 (LISTEN)
master     3912   root   11u  IPv4 24159048       TCP zimbra-test.unigiciel.com:smtp (LISTEN)
master     3912   root   98u  IPv4 24159162       TCP zimbra-test.unigiciel.com:10025 (LISTEN)
sshd      18843   root    3u  IPv4 24085077       TCP zimbra-test.unigiciel.com:ssh (LISTEN)
slapd     31474 zimbra    7u  IPv4 24148275       TCP zimbra-test.unigiciel.com:ldap (LISTEN)

[Goldfingerz]

bump - up.

[dijichi2]

OS, Mem, CPU?

[Goldfingerz]

OS - Fedora Core 5
8 gigs of RAM.
2GHZ Dual AMD Opteron (64 bits)

[Goldfingerz]

Anybody have any idea as to what is causing my problem?

[phoenix]

Anybody have any idea as to what is causing my problem?

People will answer your question when they get round to it, don't be so impatient.

You've got a 64 bit processor, is the o/s 64bit?

[Goldfingerz]

Sorry about being impatient, it's just I'm like a kid when I get a new toy.

Anyhow I figured out the problem. It was caused by the mysql database and the hosts used in the grant entries.

First let me say I am running zimbra in a vserver. And in a vserver localhost has a different behaviour than ordinary server, since localhost resolves to 192.168.XXX.YYY instead of 127.0.0.1 in the /etc/hosts file.

So what I did is I logged into mysql, and changed localhost.localdomain for zimbra-test.myserver.com domain in the user and db tables for user zimbra, and that fixed the problem.

cd /opt/zimbra/mysql/bin
./mysql -h zimbra-test.unigiciel.com --port 7306
#------
# Mysql code start
use mysql;
update user set Host = 'zimbra-test.myserver.com' where Host = 'localhost.localdomain' and User = 'zimbra' ;
update db set Host = 'zimbra-test.myserver.com' where Host = 'localhost.localdomain' and User = 'zimbra' ;
quit
# Mysql code finished
su - zimbra
zmcontrol stop
zmcontrol start

I figured out the problem wasn't with tomcat but rather with mysql when I noticed this error message in the ~zimbra/log/zimbra.log file.

java.sql.SQLException
MESSAGE: Access denied for user 'zimbra'@'zimbra-test.unigiciel.com' (using password: YES)

Previously I was only looking at these log files:

/var/log/messages
/var/log/zimbra.log
/opt/zimbra/tomcat/logs/catalina.out

[dijichi2]

nice find, good to see you figured it out!

First let me say I am running zimbra in a vserver. And in a vserver localhost has a different behaviour than ordinary server, since localhost resolves to 192.168.XXX.YYY instead of 127.0.0.1 in the /etc/hosts file.

that's really stoopid behaviour