Disaster Recovery

[chimaster]

Hi,

I've been helping a client to recover their zimbra server after their primary HDD failed. Luckily their Data Drive where Zimbra was stored is intact as there are no Backups!!

I've removed the faulty HDD and re-installed the system with the same software and versions.

Ubuntu 6.06 LTS and downloaded ZCS-OSS-6.0.6 2330

I've followed the moving ZCS to another server » Zimbra :: Blog

Including updating UID and GID. I've kept architecture the same, even though it was originally installed incorrectly as i386 on 64 Bit Hardware by previous contractors.

When re-running the install.sh it fails with

Wed Feb 16 15:09:32 2011 *** Running as zimbra user: /opt/zimbra/bin/mysql.server start
starting mysqld...done
Web Feb 16 15:09:42 2011 done.
Wed Feb 16 15:09:42 2011 I can't upgrade version
Wed Feb 16 15:09:43 2011 UPGRADE FAILED - exiting

This is after going through most of the process, I can't get much more detail than that I'm afraid. I'm also unable to login to the running zimbra server web interface that has been moved back to /opt/zimbra even though it seems to startup fine..

Any suggestions appreciated :-)

[phoenix]

Originally Posted by chimaster

Ubuntu 6.06 LTS and downloaded ZCS-OSS-6.0.6 2330

Are you certain that's the original version of Zimbra that was installed on the server? If it is, does this thread help: https://www.zimbra.com/forums/admini...ng-thread.html

[chimaster]

cat .install_history

INSTALLED zimbra-spell_5.0.5_GA_2201.UBUNTU6_i386.deb...
...
UPGRADED zimbra-spell_6.0.6_GA_2330.UBUNTU6_i386.deb...
...

So I think I'm on the right track, the link you provided isn't helpful, Zimbra install.sh is detecting the versions and trying to upgrade from 6.0.6 to 6.0.6 which seems about right, but still stuck on error as per original post. Thanks for the help though )

[chimaster]

BTW:- Now that server is back in clients rack, we can login to web and admin interface, but services are not running correctly...