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Thread: Document templates missing.

  1. #1
    JasonChase is offline Active Member
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    Default Document templates missing.

    Hello all,

    I just upgraded to Zimbra 4.0.2 NE. When I did the upgrade I had exceeded my account limit specified in my license. I had a lot of old accounts that needed to be removed. While I was running the install.sh script in upgrade mode an error appeared that basically said you have too many account so documents will be disabled.

    Since then, I have deleted enough account to bring the total number of account under my license limit. I assumed this would allow the documents feature to start. Instead, when I try to access documents I get the following:

    Document templates missing. Please notify administrator.

    What do you think?

    Jason

  2. #2
    martin@coherentlogix.com is offline Junior Member
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    Default Doncha hate "me toos"?

    I think we may have the same thing going on
    I just posted some thing very similar too...
    I'm gonna submit a regular support request as well...
    Diane

  3. #3
    martin@coherentlogix.com is offline Junior Member
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    Default example fix,given in other forum

    I think this is supposed to be the first stage of the generic fix.


    http://www.zimbra.com/forums/showthread.php?t=4248

    Where it says:

    Run

    zmprov in wiki@{your-domain} {password-for-this-account} /opt/zimbra/wiki/Template Template

    and see if it works for you.
    Last edited by martin@coherentlogix.com; 09-28-2006 at 08:00 AM.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Yes, that's it but your link is broken.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    martin@coherentlogix.com is offline Junior Member
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    Default

    (Diane mumbles under her breath, argble,bargle, mumble , cough cough
    crummy forum software, oughta use that new cool zimbra stuff, instead)


    yeah, but fixed now

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by martin@coherentlogix.com
    (Diane mumbles under her breath, argble,bargle, mumble , cough cough
    crummy forum software, oughta use that new cool zimbra stuff, instead)


    yeah, but fixed now
    erm, not quite.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    JasonChase is offline Active Member
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    Default Password?

    So, I found the wiki account. I can't determine the password. I'm using an external LDAP directory for authentication. I tried setting the password locally in the Zimbra admin. No good. I tried creating an account for wiki in the external LDAP directory. No good. I've searched the zmlocalconfig and zmprov. No good.

    Any other suggestions?

    Thanks,

    Jason

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