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Thread: Fresh installation: mysql.server is not working

  1. #1
    Alphaphi is offline Active Member
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    Default Fresh installation: mysql.server is not working

    Hello everyone,

    on a fresh debian lenny installation I installed zcs-6.0.10. There is nothing configured yet except what the installation process wants me to configure. The result is:

    $ zmcontrol status
    Host zimbra.company.lan
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    mysql.server is not running.
    mta Running
    snmp Running
    spell Running
    stats Stopped

    In consequence I cannot see the login page in my browser.

    From a client in the network:

    ~> nmap zimbra.company.lan
    [...]
    22/tcp open ssh
    25/tcp open smtp
    80/tcp open http
    110/tcp open pop3
    143/tcp open imap
    389/tcp open ldap
    465/tcp open smtps
    587/tcp open submission
    993/tcp open imaps
    995/tcp open pop3s
    7025/tcp open unknown

    We see that there is something listening on port 80, but as said no page is delivered.

    Can anyone give me a hint?

    Thanks!
    Andre

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by Alphaphi View Post
    on a fresh debian lenny installation I installed zcs-6.0.10. There is nothing configured yet except what the installation process wants me to configure.
    How about looking in the log files for any errors.

    I assume this is the Open Source version you're installing on Debian? If I were you I'd pick another distribution as Debian is deprecated (as are the 32bit binary versions) in the next major release of Zimbra 7.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Alphaphi is offline Active Member
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    Default //Solved//

    Quote Originally Posted by phoenix View Post
    How about looking in the log files for any errors.
    Well, this is of course a good idea, but didn't help much in this situation. I have it now up and running, and the solution was to set the mx records to be correct at install time, say: to a value that zimbra considers to be correct, and then reinstall zimbra.
    I had a similar problem some time ago with another installation, and I wonder how special zimbra is about the DNS settings. How can wrong DNS settings be a reason not to start the mysql-server...


    Quote Originally Posted by phoenix View Post
    I assume this is the Open Source version you're installing on Debian? If I were you I'd pick another distribution as Debian is deprecated (as are the 32bit binary versions) in the next major release of Zimbra 7.
    You assume right. Well, the problem here is that the Zimbra machine is running inside a 32bit vmware environment, where I cannot install a 64bit guest OS.
    And the debian was the OS that installed easiest inside the vmware.

    Some time in the future I will move the server to run a 64bit kvm, and then I can give the zimbra a 64bit OS as a kvm guest. Hopefully this is not a problem to update then.
    (Have you done this before - is this step possible?)

    Thanks for your feedback!
    Andre

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Alphaphi View Post
    Well, this is of course a good idea, but didn't help much in this situation. I have it now up and running, and the solution was to set the mx records to be correct at install time, say: to a value that zimbra considers to be correct, and then reinstall zimbra.
    I had a similar problem some time ago with another installation, and I wonder how special zimbra is about the DNS settings. How can wrong DNS settings be a reason not to start the mysql-server...
    It's imperative that you have a correct /etc/hosts file and valid DNS A & MX records as mentioned in the Quick Start Installation Guide and detailed in the Split DNS article and you can check that by reading the 'Verify....' section of that article.

    Quote Originally Posted by Alphaphi View Post
    You assume right. Well, the problem here is that the Zimbra machine is running inside a 32bit vmware environment, where I cannot install a 64bit guest OS.
    And the debian was the OS that installed easiest inside the vmware.

    Some time in the future I will move the server to run a 64bit kvm, and then I can give the zimbra a 64bit OS as a kvm guest. Hopefully this is not a problem to update then.
    (Have you done this before - is this step possible?)
    Yes, it can be migrated to a new architecture and there are plenty of articles and threads that cover those steps: site:zimbra.com +32bit +64bit +solved - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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