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Thread: Cannot configure Mobile under Zimbra Enterprise

  1. #1
    phantom21 is offline Active Member
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    Default Cannot configure Mobile under Zimbra Enterprise

    After we updated from the open sourc edition to the Enterprise edition we had some issues which have been mostly fixed.

    So, now I need to configure for mobile access.

    However, based on the info from the wiki, the Mobile tab under Configuration->(any of the COSs) doesn't show.

    Can anyone help with this?

    Mark

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by phantom21 View Post
    However, based on the info from the wiki, the Mobile tab under Configuration->(any of the COSs) doesn't show.
    Do you have a licence that has mobile enabled? Check with the following:

    Code:
    zmlicense -p
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    phantom21 is offline Active Member
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    Default I'd like to think so

    Here is the output of the command: zmlicense -p

    It looks like we do.

    -----------------------------------------

    AccountsLimit=15
    ValidFrom=20101002170000Z
    HierarchicalStorageManagementEnabled=true
    MobileSyncAccountsLimit=15
    BackupEnabled=true
    CrossMailboxSearchEnabled=false
    ISyncAccountsLimit=0
    InstallType=regular
    IssuedToEmail=jweltz@jvnla.com
    MobileSyncEnabled=true
    ValidUntil=20991231090000Z
    IssuedToName=Jean V. Naggar Literary Agency, Inc.
    LicenseId=dfcc6973-5ee7-4eb9-a618-46f495bef82e
    ResellerName=
    MAPIConnectorAccountsLimit=0
    AttachmentConversionEnabled=true
    IssuedOn=20101006161340Z

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Was this an in-place upgrade of the Open Source version of a clean NE install?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    phantom21 is offline Active Member
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    It was an an in place upgrade from OSE to NE.

    Mark

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by phantom21 View Post
    It was an an in place upgrade from OSE to NE.
    Under the Admin Extensions (in the Adm UI), do you see the com_zimbra_mobilesync zimlet deployed? If you don't see it then deploy it and any other missing extensions. For reference I've attached a screenshot of all the Admin extensions that should be deployed.
    Attached Images Attached Images
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    phantom21 is offline Active Member
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    None of these are installed. I get to it. Will keep you apprised.

    Thanks.

    Mark

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