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Thread: [SOLVED] Unable to determine enabled services from ldap. (et al)

  1. #1
    ekkas is offline Special Member
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    Unhappy [SOLVED] Unable to determine enabled services from ldap. (et al)

    I had an issue that I thought was resolved, but the server runs anywhere from 10 minutes to 2 hours and then goes bananas.
    http://www.zimbra.com/forums/install...-they-all.html

    Running ZCS since 5.0.something and never had issues like this and no posts that I read could help me fix it. Found many similar ones, but people don't tend to post the fixes once they get it sorted.

    After a machine reboot:
    zmcontrol status
    sh: line 1: 12218 Aborted /opt/zimbra/bin/zmprov -l gs mail.true.co.za 2> /dev/null
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Minute or 2 later
    Code:
    zmcontrol status
    Host mail.true.co.za
            antispam                Running
            antivirus               Running
            imapproxy               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            memcached               Running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
    Then after an few minutes or so:
    [zimbra@mail root]$ zmcontrol status
    Code:
    Host mail.true.co.za
            antispam                Running
            antivirus               Running
            imapproxy               Running
            ldap                    Running
            logger                  Running
            mailbox                 Stopped
                    zmmailboxdctl is not running.
            memcached               Running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
    I tried split DNS at first, but now running DNS straight off Internet.

    Code:
    [zimbra@mail root]$ hostname
    mail.true.co.za
    Code:
    [zimbra@mail root]$ hostname -f
    mail.true.co.za
    Code:
    [zimbra@mail root]$ cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1       localhost.localdomain localhost
    196.36.9.147    mail.true.co.za mail
    ::1             localhost6.localdomain6 localhost6
    [zimbra@mail root]$ dig mx true.co.za
    
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.2 <<>> mx true.co.za
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49768
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;true.co.za.                    IN      MX
    
    ;; ANSWER SECTION:
    true.co.za.             537     IN      MX      10 mail.true.co.za.
    
    ;; ADDITIONAL SECTION:
    mail.true.co.za.        537     IN      A       196.36.9.147
    
    ;; Query time: 412 msec
    ;; SERVER: 168.210.2.2#53(168.210.2.2)
    ;; WHEN: Sat Dec  4 10:31:43 2010
    ;; MSG SIZE  rcvd: 65
    Code:
    [zimbra@mail root]$ dig any true.co.za
    
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.2 <<>> any true.co.za
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 57190
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 4
    
    ;; QUESTION SECTION:
    ;true.co.za.                    IN      ANY
    
    ;; ANSWER SECTION:
    true.co.za.             530     IN      NS      jupiter.is.co.za.
    true.co.za.             530     IN      NS      demeter.is.co.za.
    true.co.za.             530     IN      NS      titan.is.co.za.
    true.co.za.             530     IN      MX      10 mail.true.co.za.
    
    ;; ADDITIONAL SECTION:
    demeter.is.co.za.       86395   IN      A       196.26.5.8
    titan.is.co.za.         86395   IN      A       196.33.171.36
    jupiter.is.co.za.       86395   IN      A       196.4.160.3
    mail.true.co.za.        530     IN      A       196.36.9.147
    
    ;; Query time: 437 msec
    ;; SERVER: 168.210.2.2#53(168.210.2.2)
    ;; WHEN: Sat Dec  4 10:31:51 2010
    ;; MSG SIZE  rcvd: 180
    Code:
    [zimbra@mail root]$ dig mail.true.co.za
    
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.2 <<>> mail.true.co.za
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16363
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;mail.true.co.za.               IN      A
    
    ;; ANSWER SECTION:
    mail.true.co.za.        520     IN      A       196.36.9.147
    
    ;; Query time: 657 msec
    ;; SERVER: 168.210.2.2#53(168.210.2.2)
    ;; WHEN: Sat Dec  4 10:32:01 2010
    ;; MSG SIZE  rcvd: 49
    Code:
    [zimbra@mail root]$ cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1       localhost.localdomain localhost
    196.36.9.147    mail.true.co.za mail
    ::1             localhost6.localdomain6 localhost6
    Code:
    [zimbra@mail root]$ host `hostname`
    mail.true.co.za has address 196.36.9.147
    Code:
    cat /etc/resolv.conf
    search true.co.za
    nameserver 168.210.2.2
    Getting into a crises situation now. (Have been for long, but I was in denial)

    Ekkas

  2. #2
    ekkas is offline Special Member
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    zimbra.log has this (true.co.za and truewan.co.za are domains hosted on the server)
    Dec 4 10:48:10 mail postfix/lmtp[9871]: 39BCA5CC0123: to=, relay=mail.true.co.za[196.36.9.147]:7025, delay=593, delays=591/0.85/0.14/0.97, dsn=4.4.2, status=deferred (lost connection with mail.true.co.za[196.36.9.147] while sending end of data -- message may be sent more than once)
    Dec 4 10:48:10 mail postfix/lmtp[9706]: B757E5CC0174: to=, relay=mail.true.co.za[196.36.9.147]:7025, delay=4662, delays=4660/0.78/0.09/1.1, dsn=4.4.2, status=deferred (lost connection with mail.true.co.za[196.36.9.147] while sending end of data -- message may be sent more than once)
    Dec 4 10:48:10 mail postfix/lmtp[9721]: 4C3935CC0104: to=, relay=mail.true.co.za[196.36.9.147]:7025, delay=4690, delays=4688/0.88/0.14/0.93, dsn=4.4.2, status=deferred (lost connection with mail.true.co.za[196.36.9.147] while sending end of data -- message may be sent more than once)
    Dec 4 10:48:10 mail postfix/lmtp[9852]: 30FB55CC0124: to=, relay=mail.true.co.za[196.36.9.147]:7025, delay=4662, delays=4660/0.76/0.08/1.1, dsn=4.4.2, status=deferred (lost connection with mail.true.co.za[196.36.9.147] while sending end of data -- message may be sent more than once)
    Some other stuff:
    Dec 4 10:48:07 mail postfix/postfix-script[9557]: warning: not owned by root: /opt/zimbra/data/postfix/spool
    Dec 4 10:48:07 mail postfix/postfix-script[9587]: warning: not owned by root: /opt/zimbra/postfix-2.6.7.2z/conf/main.cf
    Dec 4 10:48:07 mail postfix/postfix-script[9595]: warning: not owned by root: /opt/zimbra/postfix-2.6.7.2z/conf/master.cf
    Dec 4 10:48:07 mail postfix/postfix-script[9600]: warning: not owned by root: /opt/zimbra/postfix-2.6.7.2z/conf/master.cf.in
    Dec 4 10:48:07 mail postfix/postfix-script[9613]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.smtp
    Dec 4 10:48:07 mail postfix/postfix-script[9617]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.retry
    Dec 4 10:48:07 mail postfix/postfix-script[9619]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.trace
    Dec 4 10:48:07 mail postfix/postfix-script[9622]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.bounce
    Dec 4 10:48:07 mail postfix/postfix-script[9625]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/inet.465
    Dec 4 10:48:07 mail postfix/postfix-script[9629]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.error
    Dec 4 10:48:07 mail postfix/postfix-script[9631]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/inet.submission
    Dec 4 10:53:24 mail zimbramon[3181]: 3181:info: zmmtaconfig: Skipping All Reverse Proxy Backends update.
    Dec 4 10:53:24 mail zimbramon[3181]: 3181:info: zmmtaconfig: Skipping getAllReverseProxyBackends Exception in thread "main" java.lang.NoSuchMethodError: java.util.zip.ZipFile$ZipFileInputStream.posJ at java.util.zip.ZipFile$ZipFileInputStream.(ZipFile.java:427) at java.util.zip.ZipFile.getInputStream(ZipFile.java: 200) at java.util.zip.ZipFile.getInputStream(ZipFile.java: 180) at java.util.jar.JarFile.getInputStream(JarFile.java: 385) at sun.misc.URLClassPath$JarLoader$2.getInputStream(U RLClassPath.java:692) at sun.misc.Resource.cachedInputStream(Resource.java: 61) at sun.misc.Resource.getByteBuffer(Resource.java:144) at java.net.URLClassLoader.defineClass(URLClassLoader .java:256) at java.net.URLClassLoader.access$000(URLClassLoader. java:58) at java.net.URLClassLoader$1.run(URLClassLoader.java: 197) at java.securi:::F44373EA-FF83-11DF-9EBD-D755F75918F8:::
    Dec 4 10:53:24 mail zimbramon[3181]: :::F44373EA-FF83-11DF-9EBD-D755F75918F8:::ty.AccessController.doPrivileged(Na tive Method) at java.net.URLClassLoader.findClass(URLClassLoader.j ava:190) at sun.misc.Launcher$ExtClassLoader.findClass(Launche r.java:229) at java.lang.ClassLoader.loadClass(ClassLoader.java:3 07) at java.lang.ClassLoader.loadClass(ClassLoader.java:2 48) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:169) at com.zimbra.cs.account.Provisioning.getInstance(Pro visioning.java:261) at com.zimbra.cs.account.ProvUtil.initProvisioning(Pr ovUtil.java:659) at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java: 2946)
    Dec 4 10:53:34 mail postfix/smtpd[11442]: timeout after END-OF-MESSAGE from localhost.localdomain[127.0.0.1]
    Dec 4 10:53:34 mail postfix/smtpd[11442]: disconnect from localhost.localdomain[127.0.0.1]
    Dec 4 10:53:36 mail zimbramon[3181]: 3181:info: zmmtaconfig: Sleeping...Key lookup failed.

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Is this a single server and if it is, why do you have the proxy installed and running?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    ekkas is offline Special Member
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    And from mysql_error.log:
    InnoDB: Page may be an index page where index id is 0 960
    InnoDB: (index PRIMARY of table mboxgroup26/mail_item)
    InnoDB: Database page corruption on disk or a failed
    InnoDB: file read of page 51.
    InnoDB: You may have to recover from a backup.
    InnoDB: It is also possible that your operating
    InnoDB: system has corrupted its own file cache
    InnoDB: and rebooting your computer removes the
    InnoDB: error.
    InnoDB: If the corrupt page is an index page
    InnoDB: you can also try to fix the corruption
    InnoDB: by dumping, dropping, and reimporting
    InnoDB: the corrupt table. You can use CHECK
    InnoDB: TABLE to scan your table for corruption.
    InnoDB: See also InnoDB: MySQL :: MySQL 5.0 Reference Manual :: 13.2.6.2 Forcing InnoDB Recovery
    InnoDB: about forcing recovery.
    InnoDB: Ending processing because of a corrupt database page.
    Trying this:
    Mysql Crash Recovery - Zimbra :: Wiki
    and we'll see how long it holds together...

  5. #5
    ekkas is offline Special Member
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    Thanks for the reply.
    Is this a single server and if it is, why do you have the proxy installed and running?
    I initially installed it (running long time like this), I know now it wasn't needed. :-) noobness

    But that shouldn't be a problem, should it?

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by ekkas View Post
    But that shouldn't be a problem, should it?
    Yes, it can be a problem and should never be installed on a single server. Go through the following steps to check what's installed and remove/reset it:

    Check if the proxy is installed/running:

    Code:
    zmproxyctl status
    zmprov gs `zmhostname` | grep zimbraServiceEnabled
    zmprov gs `zmhostname` | grep zimbraServiceInstalled
    If it's in, then run this:

    Code:
    zmproxyctl stop
    zmprov ms `zmhostname` -zimbraServiceEnabled imapproxy
    zmprov ms `zmhostname` -zimbraServiceEnabled memcached
    zmcontrol stop
    zmcontrol start
    To reset the ports run the following (on one line):

    Code:
    zmprov -l ms `zmhostname` zimbraPop3BindPort 110 zimbraPop3SSLBindPort 995 zimbraPop3ProxyBindPort 7110 zimbraPop3SSLProxyBindPort 7995 zimbraImapBindPort 143 zimbraImapSSLBindPort 993 zimbraImapProxyBindPort 7143 zimbraImapSSLProxyBindPort 7993
    then restart and see if your problem goes away.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    ekkas is offline Special Member
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    Think it was MySQL corrupt tables that was causing it. After MySQL recovery (above) it is running fine for about 2 hours now. Seems like heaven. :-)

    But I'll remove the proxy in any case.
    What does MemCached do? Is that o.k. on a single server?
    Ekkas

    Edit: I removed both proxy and MemCached as outlined above. Thanks.
    Will see how it goes...
    Last edited by ekkas; 12-04-2010 at 05:01 AM.

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by ekkas View Post
    But I'll remove the proxy in any case.
    What does MemCached do? Is that o.k. on a single server?
    Ekkas
    You should remove memcached as well.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    ekkas is offline Special Member
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    You should remove memcached as well.
    Yes, I did on your recommendation.

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by ekkas View Post
    Yes, I did on your recommendation.
    OK, let us know how your server holds up. Here's the answer to your previous question (sorry, I forgot this link): Memcached - Wikipedia, the free encyclopedia
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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