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Old 11-03-2010, 08:36 PM
Junior Member
 
Posts: 7
Default Documents not working

Hi everyone.

I have an issue with the documents not working with a

HTTP ERROR 500
Problem accessing /service/home/user@domain.com.au/Notebook. Reason:

system failure: wiki formatter failure

when in was installing zimbra, it came up with the error "failed to initialize documents...see logfile for details."

After the installation, I had to manually add in the admin account also, since for some reason it didn't exist.

After logging into the admin console. I noticed the wiki account missing too. And I assume that is required in order to get the documents up and running.

here is the snippet from the zmsetup.log where it failed

Thu Nov 4 10:13:56 2010 Finished installing network zimlets.
Thu Nov 4 10:13:56 2010 checking isEnabled zimbra-store
Thu Nov 4 10:13:56 2010 zimbra-store is enabled
Thu Nov 4 10:14:00 2010 Returning retrieved global config attribute zimbraNotebookAccount=
Thu Nov 4 10:14:00 2010 Returning cached cos config attribute for default: zimbraFeatureNotebookEnabled=TRUE
Thu Nov 4 10:14:00 2010 Initializing Documents...
Thu Nov 4 10:14:00 2010 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE
Thu Nov 4 10:14:05 2010 *** Running as zimbra user: /opt/zimbra/bin/zmprov mcf zimbraNotebookAccount wiki@ho-zimbratest.westend.riverina.com.au
Thu Nov 4 10:14:10 2010 *** Running as zimbra user: /opt/zimbra/bin/zmprov in wiki@ho-zimbratest.westend.riverina.com.au
ERROR: account.NO_SUCH_ACCOUNT (no such account: wiki@ho-zimbratest.westend.riverina.com.au)
Thu Nov 4 10:14:14 2010 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE
Thu Nov 4 10:14:18 2010 failed to initialize documents...see logfile for details.
Thu Nov 4 10:14:18 2010 Restarting mailboxd...
Thu Nov 4 10:14:18 2010 *** Running as zimbra user: /opt/zimbra/bin/zmmailboxdctl restart

does anyone have a way I can get this working correctly. So far everything else seems to be working normally.

Thanks.
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Old 11-04-2010, 12:06 AM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

A search throws up these results: site:zimbra.com +" system failure: wiki formatter failure" - Yahoo! Search Results
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Bill
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