help zimbra mail server in Ubuntu 8.04 can not receive emails

[ditz.bunz]

Linux masters please help and enlightenment
I was a newbie about ubuntu
I installed zimbra mail server on Ubuntu 8.04 everything was going well until the installation of the installation BIND9 zimbra mail server.
but who were the problem after the installation is complete, mail zimbra can send email but cant't receive email.
I used ZCS-6.0.7_GA_2470.UBUNTU8.20100611022857
and not connected to the internet (local network)

I already check "zmcontrol status" all running well.
and had tried the command / opt / zimbra / libexec / zmfixperms
but still no results
what should be i'm settings again?

please guidance of master ubuntu
thanks a lot
Listen
Read phonetically

[Narev]

I actually found out today i have the same problem. I am not able to receive mails on my zimbra server from the outside, while sending mails seems to be just fine. I tried the host -t mx domainname and that results in 100 fqdn.

Edit: Actually i solved my problem it appeared we were not forwarding our ports right. Make sure you have port 25 open so that mail can actually be received.

[dalmate]

please show your mailbox.log and zimbra.log. They stay in:
/opt/zimbra/log/mailbox.log
/var/log/zimbra.log

[ditz.bunz]

to dalmate
this my mailbox.log:
2010-09-30 00:00:04,223 INFO [btpool0-1://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 00:00:04,330 INFO [btpool0-1://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 00:01:02,407 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 00:10:04,153 INFO [btpool0-11://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 00:10:04,213 INFO [btpool0-11://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 00:11:02,410 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 00:20:05,065 INFO [btpool0-13://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 00:20:05,191 INFO [btpool0-13://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 00:21:02,410 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 00:30:05,069 INFO [btpool0-12://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 00:30:05,139 INFO [btpool0-12://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 00:31:02,415 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 00:40:04,280 INFO [btpool0-11://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 00:40:04,403 INFO [btpool0-1://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 00:41:02,422 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 00:50:04,788 INFO [btpool0-11://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 00:50:04,845 INFO [btpool0-11://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 00:51:02,421 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 01:00:04,649 INFO [btpool0-13://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 01:00:04,758 INFO [btpool0-13://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 01:01:02,421 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 01:10:04,539 INFO [btpool0-12://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 01:10:04,613 INFO [btpool0-12://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 01:11:02,425 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 01:20:04,014 INFO [btpool0-1://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 01:20:04,130 INFO [btpool0-1://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 01:21:02,425 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 01:30:04,723 INFO [btpool0-1://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 01:30:04,807 INFO [btpool0-1://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 01:31:02,427 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 01:40:04,302 INFO [btpool0-13://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 01:40:04,423 INFO [btpool0-13://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 01:41:02,426 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 01:50:04,728 INFO [btpool0-11://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 01:50:04,782 INFO [btpool0-11://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 01:51:02,427 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 02:00:04,410 INFO [btpool0-1://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 02:00:04,518 INFO [btpool0-1://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 02:01:02,428 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 02:10:04,191 INFO [btpool0-11://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest
2010-09-30 02:10:04,246 INFO [btpool0-11://localhost:7071/service/admin/soap/GetAllServersRequest] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest
2010-09-30 02:11:02,430 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2010-09-30 02:20:03,971 INFO [btpool0-12://localhost:7071/service/admin/soap/AuthRequest] [ip=127.0.0.1;] soap - AuthRequest

and this zimbra.log:
Sep 30 07:59:52 mail zmmailboxdmgr[2093]: status requested
Sep 30 07:59:52 mail zmmailboxdmgr[2093]: status OK
Sep 30 07:59:53 mail zmmailboxdmgr[2170]: status requested
Sep 30 07:59:53 mail zmmailboxdmgr[2170]: status OK
Sep 30 08:00:01 mail zimbramon[2602]: 2602:info: 2010-09-30 08:00:01, QUEUE: 0 0
Sep 30 08:00:05 mail zmmailboxdmgr[3079]: status requested
Sep 30 08:00:05 mail zmmailboxdmgr[3079]: status OK
Sep 30 08:00:38 mail clamd[9288]: SelfCheck: Database status OK.
Sep 30 08:01:19 mail zmmailboxdmgr[6723]: status requested
Sep 30 08:01:19 mail zmmailboxdmgr[6723]: status OK
Sep 30 08:01:19 mail zmmailboxdmgr[6800]: status requested
Sep 30 08:01:19 mail zmmailboxdmgr[6800]: status OK
Sep 30 08:02:05 mail zmmailboxdmgr[8277]: status requested
Sep 30 08:02:05 mail zmmailboxdmgr[8277]: status OK
Sep 30 08:02:46 mail zmmailboxdmgr[10048]: status requested
Sep 30 08:02:46 mail zmmailboxdmgr[10048]: status OK
Sep 30 08:02:47 mail zmmailboxdmgr[10107]: status requested
Sep 30 08:02:47 mail zmmailboxdmgr[10107]: status OK
Sep 30 08:04:04 mail zmmailboxdmgr[11008]: status requested
Sep 30 08:04:04 mail zmmailboxdmgr[11008]: status OK

please help and guidence from dalmate
what must i'am doing to resolve this problem
thanks a lot

[dalmate]

please let me know in the admin web, did you check the "enable DNS lookup" option. If checked, please uncheck it.
Do it by: go to the Global Settings>MTA tab on the administration console and uncheck Enable DNS lookups.
Because you only use zimbra in LAN so you don't need to use that, I think maybe zimbra tried to lookup dns to send mail and it can't send mail because that thing.
Let me know after doing that thing or you solved your problem.

[ditz.bunz]

thanks master dalmate
I'll try it tomorrow, because I install zimbra collaboration suites on campus. and I can not access from home
thanks a lot for the help and guidance
i will tell the results tomorrow

[dalmate]

I'm not master I'm only an experienced user.
Notice: as I said, because if you let zimbra use DNS to send and receive mail, it'll lookup DNS to know where to send mail --> you can see zimbra said that "Mail sent" but in the receiver's mailbox, they can't receive any mail (Zimbra doesn't know where to send).

[ditz.bunz]

dalmate
thanks very much for the help and advice
zimbra can send and receive emails
I had read an article about zimbra, where to be able to send and receive emails should replace clamav to the new version

but, it turns out the advice of dalamate already solve my problem
thank you very much

[ditz.bunz]

master dalmate, Sorry to deviate from the topic
did you ever hear about funambol?
Do you know an application for symbian funambol email?
please help

[dalmate]

what is your purpose with this job?
I used a phone with windows mobile OS and I can got the mail with only my outlook.