Error: Document templates missing. Please notify administrator.

[linmar]

Hi,

I have just installed the latest Zimbra version (dated 8/29), but when I try to go to the Wiki I get the following error:

Error: Document templates missing. Please notify administrator.

What can I do?

Cheers,
Markus

[JLee]

Run

zmprov in wiki@{your-domain} {password-for-this-account} /opt/zimbra/wiki/Template Template

and see if it works for you.

[linmar]

thanks; that worked.

[greenrenault]

Originally Posted by JLee

Run

zmprov in wiki@zimbra.agiletest.net password /opt/zimbra/wiki/Template Template

and see if it works for you.

G'day,

I received the same error, but when I ran the above command received this output. Any ideas?

Thanks

[zimbra@zimbra ~]$ zmprov in wiki@zimbra.test.net password /opt/zimbra/wiki /Template Template

Initializing folders
[] INFO: updating default account from greenrenault@zimbra.test.net to wiki@zimbra.test.net
Initializing...
Creating file document Logo.gif in folder Template
Cannot import Wiki documents from /opt/zimbra/wiki/Template
com.zimbra.cs.service.wiki.WikiServiceException: error: import
at com.zimbra.cs.service.wiki.WikiServiceException.ER ROR(WikiServiceExce
ption.java:60)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImpo rt(WikiUtil.java:49
9)
at com.zimbra.cs.account.ProvUtil.doImport(ProvUtil.j ava:1201)
at com.zimbra.cs.account.ProvUtil.initNotebook(ProvUt il.java:1153)
at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.ja va:522)
at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java: 1414)
Caused by: com.zimbra.soap.SoapFaultException: system failure: cannot create ParsedDocument
at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Pro tocol.java:102)
at com.zimbra.soap.SoapTransport.extractBodyElement(S oapTransport.java:2 12)
at com.zimbra.soap.SoapTransport.parseSoapResponse(So apTransport.java:18 8)
at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpT ransport.java:210)
at com.zimbra.soap.SoapTransport.invoke(SoapTransport .java:228)
at com.zimbra.cs.client.soap.LmcSoapRequest.invoke(Lm cSoapRequest.java:1 48)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createDoc ument(WikiUtil.java :399)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createIte m(WikiUtil.java:426 )
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.populateF olders(WikiUtil.jav a:460)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImpo rt(WikiUtil.java:49 6)
... 4 more
[zimbra@zimbra ~]$

[linmar]

I think I had the same problem with the RC version, download the latest GA version (8/29), that should do ...

[greenrenault]

Originally Posted by linmar

I think I had the same problem with the RC version, download the latest GA version (8/29), that should do ...

This problem occurs in zcs-4.0.0_GA_303.RHEL4 (Dated: 2006-08-29 17:54) which I downloaded last night from Sourceforge, so it should be the latest.

http://sourceforge.net/project/showf...kage_id=171231

Any other ideas how to fix?

[JLee]

What OS are you running on? Check /opt/zimbra/log/zimbra.log for the full stack trace. If you are on CentOS, check out this thread.

Errors in Admin on Domain and Doc creation

[marcmac]

set the global notebook account first
zmprov mcf zimbraNotebookAccount notebook@domain.com
zmprov in notebook@domain.com password /opt/zimbra/wiki/Template Template

The in command will create teh account - if it already exists, make sure the passwords match.

If you've got ldap auth turned on for that domain, make sure zimbraAuthFallbackToLocal is TRUE
zmprov md domain.com zimbraAuthFallbackToLocal TRUE

[greenrenault]

How do you "set the global notebook account first"?

I checked the accounts and wiki@test.net exists. So I've set the password and tried the commands below. Still get the same error.

Originally Posted by marcmac

set the global notebook account first
zmprov mcf zimbraNotebookAccount notebook@domain.com
zmprov in notebook@domain.com password /opt/zimbra/wiki/Template Template

The in command will create teh account - if it already exists, make sure the passwords match.

If you've got ldap auth turned on for that domain, make sure zimbraAuthFallbackToLocal is TRUE
zmprov md domain.com zimbraAuthFallbackToLocal TRUE

[marcmac]

Originally Posted by greenrenault

How do you "set the global notebook account first"?

I checked the accounts and wiki@test.net exists. So I've set the password and tried the commands below. Still get the same error.

Set the global notebook account with the command I listed, right under that sentence.