Error: Document templates missing. Please notify administrator.

[blittlejohn]

I'm running latest version as of today, I installed in FC4 VM and chose to do a 'clean' install over zcs3.2 instead of upgrading.

I tried:
zmprov in wiki@{your-domain} {password-for-this-account} /opt/zimbra/wiki/Template Template
and I got a bunch of errors that included:
Caused by: : Directory doesn't exist : /opt/zimbra/wiki/Template

So I tried the second suggestion to:
zmprov mcf zimbraNotebookAccount notebook@locahost.localdomain
zmprov in notebook@domain.com password /opt/zimbra/wiki/Template Template
and I got a bunch of errors that included:
Caused by: com.zimbra.soap.SoapFaultException: wiki is not enabled

I should note that, the wiki does work ok so far as I can tell, it just keeps saying "Document templates missing".

I now have 2 new accounts though, notebook@localhost.localdomain and wiki@localhost.localdomain.

[marcmac]

Does the directory exist? You running this on the mailstore server?

[marcmac]

Run this one first:
/opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE

THen the other commands.

[blittlejohn]

Yes, this is on the mailstore server.
Yes, the directory did exist. (at least, after i ran those commands)

I ran:
/opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE

Then:
zmprov mcf zimbraNotebookAccount notebook@locahost.localdomain
zmprov in notebook@domain.com password /opt/zimbra/wiki/Template Template

This worked.
I needed to logoff my user, then back in, to see the fix though.


I'm curious about the zimbraFeatureNotebookEnabled.
I DID have Documents enabled in the COS, if that is what this flag is about.

[blittlejohn]

P.S. Thank you.

[michaeln]

I tried following those instructions and it bombs with:

[zimbra@mailhost ~]$ zmprov in notebook@inc21.com password /opt/zimbra/wiki/Template Template
Initializing folders
Initializing...
Creating wiki page _Template in folder Template
Creating wiki page _PathItemTemplate in folder Template
Creating wiki page _TemplateStyles_unused in folder Template
Creating wiki page _TemplateStyles in folder Template
Creating wiki page _TocBodyTemplate in folder Template
Creating file document Logo.gif in folder Template
Cannot import Wiki documents from /opt/zimbra/wiki/Template
com.zimbra.cs.service.wiki.WikiServiceException: error: import
at com.zimbra.cs.service.wiki.WikiServiceException.ER ROR(WikiServiceException.java:60)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImpo rt(WikiUtil.java:411)
at com.zimbra.cs.account.ProvUtil.doImport(ProvUtil.j ava:1257)
at com.zimbra.cs.account.ProvUtil.initNotebook(ProvUt il.java:1209)
at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.ja va:536)
at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java: 1455)
Caused by: com.zimbra.soap.SoapFaultException: system failure: java.lang.NullPointerException
at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Pro tocol.java:102)
at com.zimbra.soap.SoapTransport.extractBodyElement(S oapTransport.java:215)
at com.zimbra.soap.SoapTransport.parseSoapResponse(So apTransport.java:191)
at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpT ransport.java:214)
at com.zimbra.soap.SoapTransport.invoke(SoapTransport .java:231)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:347)
at com.zimbra.cs.zclient.ZMailbox.createDocument(ZMai lbox.java:2368)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createIte m(WikiUtil.java:350)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.populateF olders(WikiUtil.java:372)
at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImpo rt(WikiUtil.java:408)
... 4 more
[zimbra@mailhost ~]$

This is with a new install of zcs-4.5.1_GA_660.RHEL4