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Thread: Fail to install

  1. #1
    willfong is offline Member
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    Default Fail to install

    Hi everyone,

    Everytime I go to install zimbra (NETWOR-4.0.0rc1), I get the following error...

    Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell

    The system will be modified. Continue? [N] Y

    Removing /opt/zimbra
    Installing packages

    zimbra-core......zimbra-core-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
    zimbra-ldap......zimbra-ldap-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
    zimbra-logger......zimbra-logger-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
    zimbra-mta......zimbra-mta-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
    zimbra-snmp......zimbra-snmp-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
    zimbra-store......zimbra-store-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
    zimbra-apache......zimbra-apache-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
    zimbra-spell......zimbra-spell-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
    Operations logged to /tmp/zmsetup.log.27139
    Setting defaults...Can't call method "answer" on an undefined value at /opt/zimbra/libexec/zmsetup.pl line 490.


    I get this on a un-install and re-install. Any ideas?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Have you got a valid MX record for this server?

    The Zimbra Version 4 GA has been released, I'd suggest installin that rather than the RC1.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    willfong is offline Member
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    Quote Originally Posted by phoenix
    Have you got a valid MX record for this server?

    The Zimbra Version 4 GA has been released, I'd suggest installin that rather than the RC1.

    By valid MX record, do you mean if I have a valid entry in my /etc/hosts? My hosts file looks like:

    127.0.0.1 localhost.localdomain localhost
    yyy.yyy.yyy.yyy something.domain.com something

    When I type "host something.domain.com", I get back yyy.yyy.yyy.yyy

    Where can I get a trial version of 4 GA?
    Last edited by willfong; 08-30-2006 at 01:20 PM.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    No, I mean a valid DNS MX record pointing to that server.

    If you're on the trial version of Zimbra then login to the support portal and you can download it from there.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    willfong is offline Member
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    I confirmed that there is a valid DNS MX record pointing to my server.

    4 GA is just Zimbra Network-3.1.4, I installed this earlier and it's the same thing.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by willfong
    4 GA is just Zimbra Network-3.1.4, I installed this earlier and it's the same thing.
    You're mistaken. There is a version 4 GA for the OSS & Network Versions of Zimbra and they've both been released today.

    Do you have a support ticket for this problem?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    What is on that line 490 & what's in the install log?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    willfong is offline Member
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    I see...No, I don't have a ticket for this problem. Currently, I evaluating Zimbra and am looking for a installable trial version.

  9. #9
    dkarp is offline Zimbra Employee
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    Default 4.0 Network release is in progress...

    Please check back around 4pm PST today, if not a bit sooner!
    Bugzilla - Wiki - Downloads - Before posting... Search!

  10. #10
    willfong is offline Member
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    Quote Originally Posted by phoenix
    What is on that line 490 & what's in the install log?

    line 490 has the following(bolded):

    my @answer = $ans->answer;
    foreach my $a (@answer) {
    if ($a->type eq "MX") {
    my $h = getDnsRecords ($a->exchange,'A');
    my @ha = $h->answer;
    foreach $h (@ha) {
    if ($h->type eq 'A') {
    progress "\tMX: ".$a->exchange." (".$h->address.")\n";


    install.log contains nothing.

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