Fail to install

[willfong]

Hi everyone,

Everytime I go to install zimbra (NETWOR-4.0.0rc1), I get the following error...

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell

The system will be modified. Continue? [N] Y

Removing /opt/zimbra
Installing packages

zimbra-core......zimbra-core-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
zimbra-ldap......zimbra-ldap-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
zimbra-logger......zimbra-logger-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
zimbra-mta......zimbra-mta-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
zimbra-snmp......zimbra-snmp-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
zimbra-store......zimbra-store-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
zimbra-apache......zimbra-apache-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
zimbra-spell......zimbra-spell-4.0.0_RC1_272.RHEL4-20060814122617.i386.rpm...done
Operations logged to /tmp/zmsetup.log.27139
Setting defaults...Can't call method "answer" on an undefined value at /opt/zimbra/libexec/zmsetup.pl line 490.


I get this on a un-install and re-install. Any ideas?

[phoenix]

Have you got a valid MX record for this server?

The Zimbra Version 4 GA has been released, I'd suggest installin that rather than the RC1.

[willfong]

Originally Posted by phoenix

Have you got a valid MX record for this server?

The Zimbra Version 4 GA has been released, I'd suggest installin that rather than the RC1.

By valid MX record, do you mean if I have a valid entry in my /etc/hosts? My hosts file looks like:

127.0.0.1 localhost.localdomain localhost
yyy.yyy.yyy.yyy something.domain.com something

When I type "host something.domain.com", I get back yyy.yyy.yyy.yyy

Where can I get a trial version of 4 GA?

[phoenix]

No, I mean a valid DNS MX record pointing to that server.

If you're on the trial version of Zimbra then login to the support portal and you can download it from there.

[willfong]

I confirmed that there is a valid DNS MX record pointing to my server.

4 GA is just Zimbra Network-3.1.4, I installed this earlier and it's the same thing.

[phoenix]

Originally Posted by willfong

4 GA is just Zimbra Network-3.1.4, I installed this earlier and it's the same thing.

You're mistaken. There is a version 4 GA for the OSS & Network Versions of Zimbra and they've both been released today.

Do you have a support ticket for this problem?

[phoenix]

What is on that line 490 & what's in the install log?

[willfong]

I see...No, I don't have a ticket for this problem. Currently, I evaluating Zimbra and am looking for a installable trial version.

[dkarp]

Please check back around 4pm PST today, if not a bit sooner!

[willfong]

Originally Posted by phoenix

What is on that line 490 & what's in the install log?

line 490 has the following(bolded):

my @answer = $ans->answer;
foreach my $a (@answer) {
if ($a->type eq "MX") {
my $h = getDnsRecords ($a->exchange,'A');
my @ha = $h->answer;
foreach $h (@ha) {
if ($h->type eq 'A') {
progress "\tMX: ".$a->exchange." (".$h->address.")\n";


install.log contains nothing.