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Thread: [SOLVED] openSUSE 11.2(x86_64) platform

  1. #1
    yamen is offline Member
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    Default [SOLVED] openSUSE 11.2(x86_64) platform

    Hello,


    I am installing Zimbra 6.0.6 on openSUSE 11.2 but it is indicating that this platform is different than the platform for which they were built for!!! Any ideas why?

    I have tried to install Zimbra earlier but it was not successfully done as I never entered my admin password neither that I got a confirmation of its install so I guess that is why it is upgrading. Either way, I don't know how to login into Zimbra as I don't know the login password. How do I obtain that?

    Thanks.

    outlook://opt/zcs-6.0.7_GA_2473.SLES11_64.20100616222133 # ./install.sh --platform-override

    Operations logged to /tmp/install.log.15542
    Checking for existing installation...
    zimbra-ldap...FOUND zimbra-ldap-6.0.7_GA_2470
    zimbra-logger...FOUND zimbra-logger-6.0.6_GA_2330
    zimbra-mta...FOUND zimbra-mta-6.0.6_GA_2330
    zimbra-snmp...FOUND zimbra-snmp-6.0.6_GA_2330
    zimbra-store...FOUND zimbra-store-6.0.6_GA_2330
    zimbra-apache...FOUND zimbra-apache-6.0.6_GA_2330
    zimbra-spell...FOUND zimbra-spell-6.0.6_GA_2330
    zimbra-convertd...NOT FOUND
    zimbra-memcached...FOUND zimbra-memcached-6.0.6_GA_2330
    zimbra-proxy...FOUND zimbra-proxy-6.0.6_GA_2330
    zimbra-archiving...FOUND zimbra-archiving-6.0.7_GA_2470
    zimbra-cluster...NOT FOUND
    zimbra-core...FOUND zimbra-core-6.0.6_GA_2330
    ZCS upgrade from 6.0.6 to 6.0.7 will be performed.

    Saving existing configuration file to /opt/zimbra/.saveconfig


    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
    FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for the Zimbra Collaboration Suite:
    Zimbra - Zimbra Public End-User License Agreement, Version 2.3


    Press Return to continue

    Checking for prerequisites...
    FOUND: NPTL
    FOUND: sudo-1.7.2-2.2.1
    FOUND: libidn-1.10-4.2
    FOUND: gmp-4.2.3-10.16
    FOUND: /usr/lib/libstdc++.so.6
    Checking for suggested prerequisites...
    FOUND: sysstat
    Prerequisite check complete.
    Checking current number of databases...
    df: no file systems processed

    Do you want to verify message store database integrity? [Y]
    Verifying integrity of message store databases. This may take a while.
    Error: assertion '-r /opt/zimbra/conf/my.cnf' failed

    asndinc.com
    Could not open required defaults file: /opt/zimbra/conf/my.cnf
    Fatal error in defaults handling. Program aborted
    No errors found
    command failed

    Checking for installable packages

    Found zimbra-core
    Found zimbra-ldap
    Found zimbra-logger
    Found zimbra-mta
    Found zimbra-snmp
    Found zimbra-store
    Found zimbra-apache
    Found zimbra-spell
    Found zimbra-memcached
    Found zimbra-proxy


    The Zimbra Collaboration Suite appears already to be installed.
    It can be upgraded with no effect on existing accounts,
    or the current installation can be completely removed prior
    to installation for a clean install.

    Do you wish to upgrade? [Y]
    Select the packages to install
    Upgrading zimbra-core
    Upgrading zimbra-ldap
    Upgrading zimbra-logger
    Upgrading zimbra-mta
    Upgrading zimbra-snmp
    Upgrading zimbra-store
    Upgrading zimbra-apache
    Upgrading zimbra-spell
    Upgrading zimbra-memcached
    Upgrading zimbra-proxy
    Checking required space for zimbra-core
    checking space for zimbra-store

    Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell
    zimbra-memcached
    zimbra-proxy

    You appear to be installing packages on a platform different
    than the platform for which they were built.

    This platform is openSUSEUNKNOWN_64
    Packages found: SLES11_64
    This may or may not work.

    Using packages for a platform in which they were not designed for
    may result in an installation that is NOT usable. Your support
    options may be limited if you choose to continue.


    Install anyway? [N] A Yes/No answer is required

    Install anyway? [N] y

    The system will be modified. Continue? [N] y

    Shutting down zimbra mail

    Removing existing packages

    zimbra-ldap...done
    zimbra-logger...done
    zimbra-mta...done
    zimbra-snmp...done
    zimbra-store...done
    zimbra-spell...done
    zimbra-memcached...done
    zimbra-proxy...done
    zimbra-archiving...done
    zimbra-apache...done
    zimbra-core...done

    Removing deployed webapp directories
    Installing packages

    zimbra-core......zimbra-core-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-ldap......zimbra-ldap-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-logger......zimbra-logger-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-mta......zimbra-mta-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-snmp......zimbra-snmp-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-store......zimbra-store-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-apache......zimbra-apache-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-spell......zimbra-spell-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-memcached......zimbra-memcached-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
    zimbra-proxy......zimbra-proxy-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done

    Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
    HOSTNAME=localhost
    LDAPHOST=
    LDAPPORT=
    SNMPTRAPHOST=
    SMTPSOURCE=
    SMTPDEST=
    SNMPNOTIFY=0
    SMTPNOTIFY=0
    LDAPROOTPW=zimbra
    LDAPZIMBRAPW=zimbra
    LDAPPOSTPW=zmpostfix
    LDAPREPPW=zmreplica
    LDAPAMAVISPW=zmamavis
    LDAPNGINXPW=zmnginx
    Restoring existing configuration file from /opt/zimbra/.saveconfig/localconfig.xml...done
    Operations logged to /tmp/zmsetup.06212010-191550.log
    Installing LDAP configuration database...done.
    Upgrading from 6.0.6_GA_2330 to 6.0.7_GA_2473
    Stopping zimbra services...failed. exiting.
    UPGRADE FAILED - exiting.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by yamen View Post
    I am installing Zimbra 6.0.6 on openSUSE 11.2 but it is indicating that this platform is different than the platform for which they were built for!!! Any ideas why?
    The simple answer is that you're installing ZImbra on an unsupported platform, openSUSE is not supported nor are there any binary builds for it. You may or may not get it working (search the forums for details) but my suggestion would be to use a supported distribution from this list.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    yamen is offline Member
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    Default

    Phoenix,

    I installed SUSE Linux Enterprise 11 SP1 64bit instead of openSUSE 11.2 which should be supported. I tried to install ZCN on it. Here is what I got.

    I can't seem to figure out what I am doing wrong and I'm about to go crazy. I have been trying to install ZCN for over a week now. Some help would greatly be appreciate.

    Thanks



    outlook:/opt/zcs-NETWORK-6.0.7_GA_2473.SLES11_64.20100616202558 # ./install.sh --platform-override

    Operations logged to /tmp/install.log.318
    Checking for existing installation...
    zimbra-ldap...FOUND zimbra-ldap-6.0.7_GA_2473
    zimbra-logger...FOUND zimbra-logger-6.0.7_GA_2473
    zimbra-mta...FOUND zimbra-mta-6.0.7_GA_2473
    zimbra-snmp...FOUND zimbra-snmp-6.0.7_GA_2473
    zimbra-store...FOUND zimbra-store-6.0.7_GA_2473
    zimbra-apache...FOUND zimbra-apache-6.0.7_GA_2473
    zimbra-spell...FOUND zimbra-spell-6.0.7_GA_2473
    zimbra-convertd...FOUND zimbra-convertd-6.0.7_GA_2473
    zimbra-memcached...FOUND zimbra-memcached-6.0.7_GA_2473
    zimbra-proxy...FOUND zimbra-proxy-6.0.7_GA_2473
    zimbra-archiving...FOUND zimbra-archiving-6.0.7_GA_2473
    zimbra-cluster...NOT FOUND
    zimbra-core...FOUND zimbra-core-6.0.7_GA_2473
    ZCS upgrade from 6.0.7 to 6.0.7 will be performed.
    Checking for available license file...
    Warning: Could not determine the number of users on this system.
    If you exceed the number of licensed users (15) then you will
    not be able to create new users.

    Do you wish to continue? [N] y

    Saving existing configuration file to /opt/zimbra/.saveconfig


    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
    FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for the Zimbra Collaboration Suite:
    http://www.zimbra.com/license/zimbra...al_license.pdf


    Press Return to continue

    Checking for prerequisites...
    FOUND: NPTL
    FOUND: sudo-1.6.9p17-21.3.1
    FOUND: libidn-1.10-3.18
    FOUND: gmp-4.2.3-10.99
    FOUND: /usr/lib64/libstdc++.so.6
    Checking for suggested prerequisites...
    FOUND: perl-5.10.0
    FOUND: sysstat
    Prerequisite check complete.
    Checking current number of databases...
    Checking for a recent backup
    WARNING: Unable to find a full system backup started within the last
    24hrs. It is recommended to perform a full system backup and
    copy it to a safe location prior to performing an upgrade.


    Do you wish to continue without a backup? [N] Y

    Do you want to verify message store database integrity? [Y] Y
    Verifying integrity of message store databases. This may take a while.
    Error: assertion '-r /opt/zimbra/conf/my.cnf' failed

    Could not open required defaults file: /opt/zimbra/conf/my.cnf
    Fatal error in defaults handling. Program aborted
    No errors found
    command failed

    Checking for installable packages

    Found zimbra-core
    Found zimbra-ldap
    Found zimbra-logger
    Found zimbra-mta
    Found zimbra-snmp
    Found zimbra-store
    Found zimbra-apache
    Found zimbra-spell
    Found zimbra-convertd
    Found zimbra-memcached
    Found zimbra-proxy
    Found zimbra-archiving


    The Zimbra Collaboration Suite appears already to be installed.
    It can be upgraded with no effect on existing accounts,
    or the current installation can be completely removed prior
    to installation for a clean install.

    Do you wish to upgrade? [Y]
    Select the packages to install
    Upgrading zimbra-core
    Upgrading zimbra-ldap
    Upgrading zimbra-logger
    Upgrading zimbra-mta
    Upgrading zimbra-snmp
    Upgrading zimbra-store
    Upgrading zimbra-apache
    Upgrading zimbra-spell
    Upgrading zimbra-convertd
    Upgrading zimbra-memcached
    Upgrading zimbra-proxy
    Upgrading zimbra-archiving
    Checking required space for zimbra-core
    checking space for zimbra-store

    Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell
    zimbra-convertd
    zimbra-memcached
    zimbra-proxy
    zimbra-archiving

    The system will be modified. Continue? [N] x
    A Yes/No answer is required

    The system will be modified. Continue? [N] y

    Shutting down zimbra mail

    Backing up the ldap database...done.

    Removing existing packages

    zimbra-ldap...done
    zimbra-logger...done
    zimbra-mta...done
    zimbra-snmp...done
    zimbra-store...done
    zimbra-spell...done
    zimbra-convertd...done
    zimbra-memcached...done
    zimbra-proxy...done
    zimbra-archiving...done
    zimbra-apache...done
    zimbra-core...done

    Removing deployed webapp directories
    Installing packages

    zimbra-core......zimbra-core-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-ldap......zimbra-ldap-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-logger......zimbra-logger-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-mta......zimbra-mta-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-snmp......zimbra-snmp-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-store......zimbra-store-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-apache......zimbra-apache-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-spell......zimbra-spell-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-convertd......zimbra-convertd-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-memcached......zimbra-memcached-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-proxy......zimbra-proxy-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
    zimbra-archiving......zimbra-archiving-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done

    Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
    HOSTNAME=localhost
    LDAPHOST=
    LDAPPORT=
    SNMPTRAPHOST=
    SMTPSOURCE=
    SMTPDEST=
    SNMPNOTIFY=0
    SMTPNOTIFY=0
    LDAPROOTPW=zimbra
    LDAPZIMBRAPW=zimbra
    LDAPPOSTPW=zmpostfix
    LDAPREPPW=zmreplica
    LDAPAMAVISPW=zmamavis
    LDAPNGINXPW=zmnginx
    Restoring existing configuration file from /opt/zimbra/.saveconfig/localconfig.xml...done
    Operations logged to /tmp/zmsetup.06222010-222500.log
    Upgrading from to 6.0.7_GA_2473
    Stopping zimbra services...failed. exiting.
    UPGRADE FAILED - exiting.
    outlook:/opt/zcs-NETWORK-6.0.7_GA_2473.SLES11_64.20100616202558 #

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    If this is a new install I'd recommend you completely remove Zimbra from the system qith the following command:

    Code:
    ./install.sh -u
    That will remove everything including any email (if you have any), after that's finished remove the /opt/zimbra directory if it still exists. If this is behind a NAT router (or firewall) the you'll need a Split DNS set-up and a valid (and correct) /etc/hosts file - check the Quick Start Installation Guide for the format and search the forums for details on how to verify the DNS & host file are correct.

    When you've done that run the install script again and when you get to the question about 'changing the domain name' answer yes then enter the correct domain name (e.g. yourdomain.com not the FQDN of your server). See how you get on with that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    BTW, you shouldn't install the proxy or memcached if this is a single server.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    yamen is offline Member
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    Server not behind a firewall or NAT router. I uninstalled ZCN and re-installed again without the proxy and memcache packages. Now I am getting DNS Errors. When I answer YES to the question to change from the FQD to asndinc.com I still get the error that there is no MX configured. See my configuration below and please let me know where I am going wrong as this is my last peace of the buzzle. Thanks Phoenix.


    I configured my resolv.config file manually to make sure it is accurate before the installation and here is what I have:


    ### Please remove (at least) this line when you modify the file ...
    search asndinc.com
    nameserver 192.168.1.71

    BTW, what is the original setting for this file so I no longer get the Error "You have modified /etc/resolv.conf. Leaving it untouched..."???

    My hosts file shows the following:


    127.0.0.1 localhost.localdomain localhost
    192.168.1.71 outlook.asndinc.com outlook


    I did create A name and MX for my domain asndinc.com through YaST2 Zone Editor screen and here is what I have:


    asndinc.com NS is outlook.asndinc.com
    @ MX 10 outlook.asndinc.com
    @ A 192.168.1.71


    What is triggering my DNS error?
    Thank Bill

  7. #7
    yamen is offline Member
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    I only see 127.0.0.zone and localhost.zone. Not sure why I don't have my domain asndinc.com in the master folder...! Any ideas?

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by yamen View Post
    Server not behind a firewall or NAT router.
    The fact you have a 192.168.x.x private IP address indicates that you are behind a NAT router - you will need to set-up a Split DNS and you also need a correct /etc/hosts file (see the Quick Start Installation Guide for details). When you've set that up correctly you'll find threads all over the forums showing you how to confirm it's working correctly (those threads also tell you what's needed for the hosts file).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    yamen is offline Member
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    Ok quick questions: asndinc.com is hosted with Dreamhost.com. It's MX record is 0 mx1.balanced.homie.mail.dreamhost.com.

    Do I have to point asndinc.com MX record to outlook.asndinc.com instead of Dreamhost's MX before installing Zimbra?

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by yamen View Post
    Ok quick questions: asndinc.com is hosted with Dreamhost.com. It's MX record is 0 mx1.balanced.homie.mail.dreamhost.com.

    Do I have to point asndinc.com MX record to outlook.asndinc.com instead of Dreamhost's MX before installing Zimbra?
    No, you install the Split DNS that's been mentioned earlier in this thread. You need to have valid DNS A & MX records pointing to the LAN IP address of the Zimbra server, you also need a correct /etc/hosts file. When you have done that and the server is up and running correctly you will also need to modify your external DNS A & MX records to point to the Public IP of your server. Please read the articles and documentation in the links that have been given to you.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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