[SOLVED] openSUSE 11.2(x86_64) platform

[yamen]

Hello,


I am installing Zimbra 6.0.6 on openSUSE 11.2 but it is indicating that this platform is different than the platform for which they were built for!!! Any ideas why?

I have tried to install Zimbra earlier but it was not successfully done as I never entered my admin password neither that I got a confirmation of its install so I guess that is why it is upgrading. Either way, I don't know how to login into Zimbra as I don't know the login password. How do I obtain that?

Thanks.

outlook://opt/zcs-6.0.7_GA_2473.SLES11_64.20100616222133 # ./install.sh --platform-override

Operations logged to /tmp/install.log.15542
Checking for existing installation...
zimbra-ldap...FOUND zimbra-ldap-6.0.7_GA_2470
zimbra-logger...FOUND zimbra-logger-6.0.6_GA_2330
zimbra-mta...FOUND zimbra-mta-6.0.6_GA_2330
zimbra-snmp...FOUND zimbra-snmp-6.0.6_GA_2330
zimbra-store...FOUND zimbra-store-6.0.6_GA_2330
zimbra-apache...FOUND zimbra-apache-6.0.6_GA_2330
zimbra-spell...FOUND zimbra-spell-6.0.6_GA_2330
zimbra-convertd...NOT FOUND
zimbra-memcached...FOUND zimbra-memcached-6.0.6_GA_2330
zimbra-proxy...FOUND zimbra-proxy-6.0.6_GA_2330
zimbra-archiving...FOUND zimbra-archiving-6.0.7_GA_2470
zimbra-cluster...NOT FOUND
zimbra-core...FOUND zimbra-core-6.0.6_GA_2330
ZCS upgrade from 6.0.6 to 6.0.7 will be performed.

Saving existing configuration file to /opt/zimbra/.saveconfig


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
Zimbra - Zimbra Public End-User License Agreement, Version 2.3


Press Return to continue

Checking for prerequisites...
FOUND: NPTL
FOUND: sudo-1.7.2-2.2.1
FOUND: libidn-1.10-4.2
FOUND: gmp-4.2.3-10.16
FOUND: /usr/lib/libstdc++.so.6
Checking for suggested prerequisites...
FOUND: sysstat
Prerequisite check complete.
Checking current number of databases...
df: no file systems processed

Do you want to verify message store database integrity? [Y]
Verifying integrity of message store databases. This may take a while.
Error: assertion '-r /opt/zimbra/conf/my.cnf' failed

asndinc.com
Could not open required defaults file: /opt/zimbra/conf/my.cnf
Fatal error in defaults handling. Program aborted
No errors found
command failed

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell
Found zimbra-memcached
Found zimbra-proxy


The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y]
Select the packages to install
Upgrading zimbra-core
Upgrading zimbra-ldap
Upgrading zimbra-logger
Upgrading zimbra-mta
Upgrading zimbra-snmp
Upgrading zimbra-store
Upgrading zimbra-apache
Upgrading zimbra-spell
Upgrading zimbra-memcached
Upgrading zimbra-proxy
Checking required space for zimbra-core
checking space for zimbra-store

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell
zimbra-memcached
zimbra-proxy

You appear to be installing packages on a platform different
than the platform for which they were built.

This platform is openSUSEUNKNOWN_64
Packages found: SLES11_64
This may or may not work.

Using packages for a platform in which they were not designed for
may result in an installation that is NOT usable. Your support
options may be limited if you choose to continue.


Install anyway? [N] A Yes/No answer is required

Install anyway? [N] y

The system will be modified. Continue? [N] y

Shutting down zimbra mail

Removing existing packages

zimbra-ldap...done
zimbra-logger...done
zimbra-mta...done
zimbra-snmp...done
zimbra-store...done
zimbra-spell...done
zimbra-memcached...done
zimbra-proxy...done
zimbra-archiving...done
zimbra-apache...done
zimbra-core...done

Removing deployed webapp directories
Installing packages

zimbra-core......zimbra-core-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-ldap......zimbra-ldap-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-logger......zimbra-logger-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-mta......zimbra-mta-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-snmp......zimbra-snmp-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-store......zimbra-store-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-apache......zimbra-apache-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-spell......zimbra-spell-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-memcached......zimbra-memcached-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done
zimbra-proxy......zimbra-proxy-6.0.7_GA_2473.SLES11_64-20100616222133.x86_64.rpm...done

Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
HOSTNAME=localhost
LDAPHOST=
LDAPPORT=
SNMPTRAPHOST=
SMTPSOURCE=
SMTPDEST=
SNMPNOTIFY=0
SMTPNOTIFY=0
LDAPROOTPW=zimbra
LDAPZIMBRAPW=zimbra
LDAPPOSTPW=zmpostfix
LDAPREPPW=zmreplica
LDAPAMAVISPW=zmamavis
LDAPNGINXPW=zmnginx
Restoring existing configuration file from /opt/zimbra/.saveconfig/localconfig.xml...done
Operations logged to /tmp/zmsetup.06212010-191550.log
Installing LDAP configuration database...done.
Upgrading from 6.0.6_GA_2330 to 6.0.7_GA_2473
Stopping zimbra services...failed. exiting.
UPGRADE FAILED - exiting.

[phoenix]

Originally Posted by yamen

I am installing Zimbra 6.0.6 on openSUSE 11.2 but it is indicating that this platform is different than the platform for which they were built for!!! Any ideas why?

The simple answer is that you're installing ZImbra on an unsupported platform, openSUSE is not supported nor are there any binary builds for it. You may or may not get it working (search the forums for details) but my suggestion would be to use a supported distribution from this list.

[yamen]

Phoenix,

I installed SUSE Linux Enterprise 11 SP1 64bit instead of openSUSE 11.2 which should be supported. I tried to install ZCN on it. Here is what I got.

I can't seem to figure out what I am doing wrong and I'm about to go crazy. I have been trying to install ZCN for over a week now. Some help would greatly be appreciate.

Thanks



outlook:/opt/zcs-NETWORK-6.0.7_GA_2473.SLES11_64.20100616202558 # ./install.sh --platform-override

Operations logged to /tmp/install.log.318
Checking for existing installation...
zimbra-ldap...FOUND zimbra-ldap-6.0.7_GA_2473
zimbra-logger...FOUND zimbra-logger-6.0.7_GA_2473
zimbra-mta...FOUND zimbra-mta-6.0.7_GA_2473
zimbra-snmp...FOUND zimbra-snmp-6.0.7_GA_2473
zimbra-store...FOUND zimbra-store-6.0.7_GA_2473
zimbra-apache...FOUND zimbra-apache-6.0.7_GA_2473
zimbra-spell...FOUND zimbra-spell-6.0.7_GA_2473
zimbra-convertd...FOUND zimbra-convertd-6.0.7_GA_2473
zimbra-memcached...FOUND zimbra-memcached-6.0.7_GA_2473
zimbra-proxy...FOUND zimbra-proxy-6.0.7_GA_2473
zimbra-archiving...FOUND zimbra-archiving-6.0.7_GA_2473
zimbra-cluster...NOT FOUND
zimbra-core...FOUND zimbra-core-6.0.7_GA_2473
ZCS upgrade from 6.0.7 to 6.0.7 will be performed.
Checking for available license file...
Warning: Could not determine the number of users on this system.
If you exceed the number of licensed users (15) then you will
not be able to create new users.

Do you wish to continue? [N] y

Saving existing configuration file to /opt/zimbra/.saveconfig


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
http://www.zimbra.com/license/zimbra...al_license.pdf


Press Return to continue

Checking for prerequisites...
FOUND: NPTL
FOUND: sudo-1.6.9p17-21.3.1
FOUND: libidn-1.10-3.18
FOUND: gmp-4.2.3-10.99
FOUND: /usr/lib64/libstdc++.so.6
Checking for suggested prerequisites...
FOUND: perl-5.10.0
FOUND: sysstat
Prerequisite check complete.
Checking current number of databases...
Checking for a recent backup
WARNING: Unable to find a full system backup started within the last
24hrs. It is recommended to perform a full system backup and
copy it to a safe location prior to performing an upgrade.


Do you wish to continue without a backup? [N] Y

Do you want to verify message store database integrity? [Y] Y
Verifying integrity of message store databases. This may take a while.
Error: assertion '-r /opt/zimbra/conf/my.cnf' failed

Could not open required defaults file: /opt/zimbra/conf/my.cnf
Fatal error in defaults handling. Program aborted
No errors found
command failed

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell
Found zimbra-convertd
Found zimbra-memcached
Found zimbra-proxy
Found zimbra-archiving


The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y]
Select the packages to install
Upgrading zimbra-core
Upgrading zimbra-ldap
Upgrading zimbra-logger
Upgrading zimbra-mta
Upgrading zimbra-snmp
Upgrading zimbra-store
Upgrading zimbra-apache
Upgrading zimbra-spell
Upgrading zimbra-convertd
Upgrading zimbra-memcached
Upgrading zimbra-proxy
Upgrading zimbra-archiving
Checking required space for zimbra-core
checking space for zimbra-store

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell
zimbra-convertd
zimbra-memcached
zimbra-proxy
zimbra-archiving

The system will be modified. Continue? [N] x
A Yes/No answer is required

The system will be modified. Continue? [N] y

Shutting down zimbra mail

Backing up the ldap database...done.

Removing existing packages

zimbra-ldap...done
zimbra-logger...done
zimbra-mta...done
zimbra-snmp...done
zimbra-store...done
zimbra-spell...done
zimbra-convertd...done
zimbra-memcached...done
zimbra-proxy...done
zimbra-archiving...done
zimbra-apache...done
zimbra-core...done

Removing deployed webapp directories
Installing packages

zimbra-core......zimbra-core-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-ldap......zimbra-ldap-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-logger......zimbra-logger-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-mta......zimbra-mta-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-snmp......zimbra-snmp-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-store......zimbra-store-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-apache......zimbra-apache-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-spell......zimbra-spell-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-convertd......zimbra-convertd-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-memcached......zimbra-memcached-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-proxy......zimbra-proxy-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done
zimbra-archiving......zimbra-archiving-6.0.7_GA_2473.SLES11_64-20100616202558.x86_64.rpm...done

Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
HOSTNAME=localhost
LDAPHOST=
LDAPPORT=
SNMPTRAPHOST=
SMTPSOURCE=
SMTPDEST=
SNMPNOTIFY=0
SMTPNOTIFY=0
LDAPROOTPW=zimbra
LDAPZIMBRAPW=zimbra
LDAPPOSTPW=zmpostfix
LDAPREPPW=zmreplica
LDAPAMAVISPW=zmamavis
LDAPNGINXPW=zmnginx
Restoring existing configuration file from /opt/zimbra/.saveconfig/localconfig.xml...done
Operations logged to /tmp/zmsetup.06222010-222500.log
Upgrading from to 6.0.7_GA_2473
Stopping zimbra services...failed. exiting.
UPGRADE FAILED - exiting.
outlook:/opt/zcs-NETWORK-6.0.7_GA_2473.SLES11_64.20100616202558 #

[phoenix]

If this is a new install I'd recommend you completely remove Zimbra from the system qith the following command:

./install.sh -u

That will remove everything including any email (if you have any), after that's finished remove the /opt/zimbra directory if it still exists. If this is behind a NAT router (or firewall) the you'll need a Split DNS set-up and a valid (and correct) /etc/hosts file - check the Quick Start Installation Guide for the format and search the forums for details on how to verify the DNS & host file are correct.

When you've done that run the install script again and when you get to the question about 'changing the domain name' answer yes then enter the correct domain name (e.g. yourdomain.com not the FQDN of your server). See how you get on with that.

[phoenix]

BTW, you shouldn't install the proxy or memcached if this is a single server.

[yamen]

Server not behind a firewall or NAT router. I uninstalled ZCN and re-installed again without the proxy and memcache packages. Now I am getting DNS Errors. When I answer YES to the question to change from the FQD to asndinc.com I still get the error that there is no MX configured. See my configuration below and please let me know where I am going wrong as this is my last peace of the buzzle. Thanks Phoenix.


I configured my resolv.config file manually to make sure it is accurate before the installation and here is what I have:


### Please remove (at least) this line when you modify the file ...
search asndinc.com
nameserver 192.168.1.71

BTW, what is the original setting for this file so I no longer get the Error "You have modified /etc/resolv.conf. Leaving it untouched..."???

My hosts file shows the following:


127.0.0.1 localhost.localdomain localhost
192.168.1.71 outlook.asndinc.com outlook


I did create A name and MX for my domain asndinc.com through YaST2 Zone Editor screen and here is what I have:


asndinc.com NS is outlook.asndinc.com
@ MX 10 outlook.asndinc.com
@ A 192.168.1.71


What is triggering my DNS error?
Thank Bill

[vavai]

Originally Posted by yamen

Server not behind a firewall or NAT router. I uninstalled ZCN and re-installed again without the proxy and memcache packages. Now I am getting DNS Errors. When I answer YES to the question to change from the FQD to asndinc.com I still get the error that there is no MX configured. See my configuration below and please let me know where I am going wrong as this is my last peace of the buzzle. Thanks Phoenix.


What is triggering my DNS error?
Thank Bill

Could you please paste the content of /var/lib/named/master/name-of-your-domain ?

The following are guide for installing Zimbra 6.0.5 64 bit on SLES 11 64 bit but it should also work with SLES 11 SP1 and Zimbra 6.0.7

[yamen]

I only see 127.0.0.zone and localhost.zone. Not sure why I don't have my domain asndinc.com in the master folder...! Any ideas?

[vavai]

Originally Posted by yamen

I only see 127.0.0.zone and localhost.zone. Not sure why I don't have my domain asndinc.com in the master folder...! Any ideas?

Hmmmh, it seems that you didn't setup DNS correctly

How about re-setup DNS server by using YAST | Network Service | DNS Server

You may also refer to my article regarding setting up DNS Server on openSUSE/SLES to meet with Zimbra requirement

[phoenix]

Originally Posted by yamen

Server not behind a firewall or NAT router.

The fact you have a 192.168.x.x private IP address indicates that you are behind a NAT router - you will need to set-up a Split DNS and you also need a correct /etc/hosts file (see the Quick Start Installation Guide for details). When you've set that up correctly you'll find threads all over the forums showing you how to confirm it's working correctly (those threads also tell you what's needed for the hosts file).