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Thread: [SOLVED] Server crashed, re-installing to new one, have issues!

  1. #1
    jpbuse is offline Loyal Member
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    Exclamation [SOLVED] Server crashed, re-installing to new one, have issues!

    My server crashed due to RAID issues. I have a full backup from last night which I am trying/planning to restore to a new zimbra install.

    Following this restore guide but having issues when I run zmrestoreoffline because it says mailboxd is offline. Can't start it because it looks like it's complaining about LDAP credentials. I did import the LDAP from the backup, per the guide. I don't know what the LDAP password was from the crashed server so I simply reset it. Didn't seem to like that. Thinking I need to get that issue resolved then go from there.

    Old and new servers are running 5.0.21 NE on CentOS 5.5 32bit.

    Output from when I try to start zimbra...

    Code:
    [zimbra@abe backup]$ zmcontrol start
    Host zimbra.mydomain.com
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    	Starting logger...Done.
    	Starting convertd...FAILED
    
    
    	Starting mailbox...FAILED
    Sat Jun  5 20:16:15 2010  Skipping Global system configuration update.
    Sat Jun  5 20:16:15 2010  gacf ERROR: service.FAILURE (system failure: unable to get config) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials]) 
    Sat Jun  5 20:16:16 2010  Skipping All Reverse Proxy URLs update.
    Sat Jun  5 20:16:16 2010  Skipping getAllReverseProxyURLs ERROR: service.FAILURE (system failure: unable to list all servers) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials]) 
    Sat Jun  5 20:16:18 2010  Skipping All Reverse Proxy Backends update.
    Sat Jun  5 20:16:18 2010  Skipping getAllReverseProxyBackends ERROR: service.FAILURE (system failure: unable to list all servers) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials]) 
    Sat Jun  5 20:16:19 2010  Skipping All Memcached Servers update.
    Sat Jun  5 20:16:19 2010  Skipping getAllMemcachedServers ERROR: service.FAILURE (system failure: unable to list all servers) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials]) 
    Sat Jun  5 20:16:20 2010  Skipping All MTA Authentication Target URLs update.
    Sat Jun  5 20:16:20 2010  Skipping getAllMtaAuthURLs ERROR: service.FAILURE (system failure: unable to list all servers) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials]) 
    Sat Jun  5 20:16:22 2010  Skipping Configuration for server zimbra.mydomain.com update.
    Sat Jun  5 20:16:22 2010  gs:zimbra.mydomain.com ERROR: service.FAILURE (system failure: unable to lookup server by name: zimbra.mydomain.com message: [LDAP: error code 49 - Invalid Credentials]) (cause: javax.naming.AuthenticationException [LDAP: error code 49 - Invalid Credentials]) 
    Sat Jun  5 20:16:22 2010  Key lookup failed.
    zmmtaconfig shutting down
    Starting zmmtaconfig...zmmtaconfig is already running.
    mysqld_safe already running with pid 1866
    Starting mailboxd...done.
    
    
    	Starting antispam...Done.
    	Starting antivirus...Done.
    	Starting snmp...Done.
    	Starting spell...FAILED
    httpd: Syntax error on line 232 of /opt/zimbra/conf/httpd.conf: Cannot load /opt/zimbra/httpd-2.2.8/modules/libphp5.so into server: /opt/zimbra/httpd-2.2.8/modules/libphp5.so: cannot restore segment prot after reloc: Permission denied
    
    
    	Starting mta...Done.
    	Starting stats...Done.
    [zimbra@abe backup]$ zmrestoreoffline -sys -a all -br -lb full-20100605.080006.286
    mailboxd is not running.
    Last edited by jpbuse; 06-06-2010 at 03:46 PM.

  2. #2
    jpbuse is offline Loyal Member
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    Default

    Seems like I need to know my LDAP password from the crashed server which I don't know. Crashed server is crashed and not accessible at all. I do have a full backup from last night of all the user data and LDAP schema but I don't have access to what the LDAP password was.

  3. #3
    jpbuse is offline Loyal Member
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  4. #4
    tonster is offline Zimbra Employee
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    Default

    Yes, you'll definitely want to verify your passwords are set correctly. You'll find the configuration files saved in /opt/zimbra/backup/sessions/[full|incr]-*/sys.

  5. #5
    jpbuse is offline Loyal Member
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    Looks like I'm pretty much back in action here. The instructions found at Network Edition Disaster Recovery - Zimbra:: Wiki worked perfectly. I just need to deal w/ the SSL certs and few other config things.

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