fresh install on new debian vps, not working!

[janezek]

hi!

i have zimbra open source edition, on vps Debian 5.0, the install goes smoothly only at the end i get:
Initializing Documents...failed to initialize documents...see logfile for details.

i cant login to web, the services are running, and i get this error:
zmprov
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)

i found out this similar error:
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost)

but the thing is the VPS host has 4gb of memory, and my VPS client can access all of 4gb of real memory.

any ideas?
Kristijan

[gettyless]

maybe see what's in /var/log/zimbra.log. Also how much memory is being used?

[janezek]

maybe i was too quick to blame it on vps, i found out in mailbox.log something like this ( it deletet all logs when i reinstall it )

mysql denied for user 'zimbra'@'mail.domain.com' using password YES

so i reinstall it, and in the middle when it created zimbra mysql password i did:

mysql

GRANT ALL PRIVILEGES ON zimbra.* TO zimbra@mail.domain.com IDENTIFIED BY 'created_password';

its still has some errors in zmsetup.log, but i can login in zimbra thrue web, still with errors on it, i think i didnt give it enought rights in mysql?

zmsetup.log:

Wed May 26 02:48:36 2010 done.
Wed May 26 02:48:36 2010 Finished installing common zimlets.
Wed May 26 02:48:36 2010 checking isEnabled zimbra-store
Wed May 26 02:48:36 2010 zimbra-store is enabled
Wed May 26 02:48:38 2010 Returning retrieved global config attribute zimbraNotebookAccount=
Wed May 26 02:48:38 2010 Returning cached cos config attribute for default: zimbraFeatureNotebookEnabled=TRUE
Wed May 26 02:48:38 2010 Initializing Documents...
Wed May 26 02:48:38 2010 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Wed May 26 02:48:41 2010 *** Running as zimbra user: /opt/zimbra/bin/zmprov mcf zimbraNotebookAccount wiki@mail.domain.com
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Wed May 26 02:48:43 2010 *** Running as zimbra user: /opt/zimbra/bin/zmprov in wiki@mail.domain.com
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Wed May 26 02:48:45 2010 *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Wed May 26 02:48:47 2010 failed to initialize documents...see logfile for details.
Wed May 26 02:48:47 2010 Restarting mailboxd...
Wed May 26 02:48:47 2010 *** Running as zimbra user: /opt/zimbra/bin/zmmailboxdctl restart
Stopping mailboxd...done.

so it must be some kind of host error?
Kristijan

[gettyless]

Try googling around for: zclient.IO_ERROR

Or maybe check this out if it helps:
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost)

though from looking over a couple seems like it could be a not just one thing - though seems to be something solvable.

[janezek]

i have google it around it, and coudnt found any clues!

my hosts settings:

host `hostname`
mail.tovarnaidej.eu A 91.185.208.25

dig mail.tovarnaidej.eu mx

; <<>> DiG 9.5.1-P3 <<>> mail.tovarnaidej.eu mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46643
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

;; QUESTION SECTION:
;mail.tovarnaidej.eu. IN MX

;; ANSWER SECTION:
mail.tovarnaidej.eu. 38400 IN MX 10 mx1.tovarnaidej.eu.

;; AUTHORITY SECTION:
tovarnaidej.eu. 38384 IN NS ns2.tovarnaidej.com.
tovarnaidej.eu. 38384 IN NS ns1.tovarnaidej.com.

;; ADDITIONAL SECTION:
mx1.tovarnaidej.eu. 38400 IN A 91.185.208.25
ns1.tovarnaidej.com. 35055 IN A 212.72.102.4
ns2.tovarnaidej.com. 35055 IN A 212.72.102.5

;; Query time: 2 msec
;; SERVER: 193.2.1.66#53(193.2.1.66)
;; WHEN: Thu May 27 11:58:40 2010
;; MSG SIZE rcvd: 156

dig mail.tovarnaidej.eu

; <<>> DiG 9.5.1-P3 <<>> mail.tovarnaidej.eu
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29270
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;mail.tovarnaidej.eu. IN A

;; ANSWER SECTION:
mail.tovarnaidej.eu. 38378 IN A 91.185.208.25

;; AUTHORITY SECTION:
tovarnaidej.eu. 38378 IN NS ns1.tovarnaidej.com.
tovarnaidej.eu. 38378 IN NS ns2.tovarnaidej.com.

;; ADDITIONAL SECTION:
ns1.tovarnaidej.com. 35049 IN A 212.72.102.4
ns2.tovarnaidej.com. 35049 IN A 212.72.102.5

;; Query time: 1 msec
;; SERVER: 193.2.1.66#53(193.2.1.66)
;; WHEN: Thu May 27 11:58:46 2010
;; MSG SIZE rcvd: 136

is anything wrong here?

i have similar problems with this wiki:

Issues with mysql and logmysql passwords - Zimbra :: Wiki

ERROR 1044: Access denied for user 'zimbra'@'localhost' to database 'zimbra_logger'

so the "--skip-grant-tables &" helps, but still have the problem with:

zmprov
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)

not found anything useful on google, yet!

Kristijan

Edit:

so after couple of more hours in google / zimbra wiki, i foud out:

zimbra_zmprov_default_soap_server = mail.tovarnaidej.eu
fix most of my problems in admin, but now, i finaly try to login to webmail, and get this:

???remote.CONNECT_FAILURE???

no luck

Kristijan

[janezek]

i check out logs bunch of times, nothing but this:

2010-05-28 14:25:39,782 INFO [btpool0-1://tovarnaidej.eu/zimbra/;jsessionid=b8qkaxbtbat4] [] HttpMethodDirector - I/O exception (java.net.ConnectException) caught when processing request: Connection refused
2010-05-28 14:25:39,782 INFO [btpool0-1://tovarnaidej.eu/zimbra/;jsessionid=b8qkaxbtbat4] [] HttpMethodDirector - Retrying request

i edited log4j.properties.in log4j.properties.in and replace all INFO with DEBUG
this is the log trying to login:

2010-05-28 14:25:30,458 DEBUG - Kristijan - GmZ5pxZ5 - Pastebin.com

admin login is working, only server process status is shown all X, but they are working

any help appreciated!
Kristijan

[phoenix]

Your MX record currently looks like this:

mail.tovarnaidej.eu. 38400 IN MX 10 mx1.tovarnaidej.eu.

when it should look like this:

tovarnaidej.eu. 38400 IN MX 10 mx1.tovarnaidej.eu.

To check the validity of your DNS records run the following commands (on your Zimbra server):

cat /etc/hosts
cat /etc/resolv.conf
dig tovarnaidej.eu any
dig tovarnaidej.eu mx
host `hostname`  <- use that exact command with backticks not single quotes

FWIW, the results I get from the dig command a slightly different that yours:

dig tovarnaidej.eu any

; <<>> DiG 9.6.1-P3 <<>> tovarnaidej.eu any
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 62964
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 3

;; QUESTION SECTION:
;tovarnaidej.eu.                        IN      ANY

;; ANSWER SECTION:
tovarnaidej.eu.         38387   IN      A       91.185.208.25
tovarnaidej.eu.         38387   IN      NS      ns1.tovarnaidej.com.
tovarnaidej.eu.         38387   IN      MX      10 tovarnaidej.eu.
tovarnaidej.eu.         38387   IN      NS      ns2.tovarnaidej.com.

;; ADDITIONAL SECTION:
ns2.tovarnaidej.com.    86387   IN      A       212.72.102.5
ns1.tovarnaidej.com.    86387   IN      A       212.72.102.4
tovarnaidej.eu.         38387   IN      A       91.185.208.25

;; Query time: 2 msec
;; SERVER: 192.168.1.10#53(192.168.1.10)
;; WHEN: Fri May 28 15:59:55 2010
;; MSG SIZE  rcvd: 163

dig tovarnaidej.eu mx

; <<>> DiG 9.6.1-P3 <<>> tovarnaidej.eu mx
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52397
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;tovarnaidej.eu.                        IN      MX

;; ANSWER SECTION:
tovarnaidej.eu.         38400   IN      MX      10 tovarnaidej.eu.

;; ADDITIONAL SECTION:
tovarnaidej.eu.         38400   IN      A       91.185.208.25

;; Query time: 1 msec
;; SERVER: 192.168.1.10#53(192.168.1.10)
;; WHEN: Fri May 28 15:59:58 2010
;; MSG SIZE  rcvd: 64

[janezek]

yeah, i change from mail.tovarnaidej.eu to just tovarnaidej.eu and fresh install it, still have to change mysql.server "--skip-grant-tables &" and change zmlocalconfig -e zimbra_zmprov_default_soap_server = tovarnaidej.eu

***********
cat /etc/hosts
# /etc/hosts

127.0.0.1 localhost localhost
91.185.208.25 tovarnaidej.eu tovarnaidej.eu
***********
cat /etc/resolv.conf
# Generated by net-scripts for interface lo
domain tovarnaidej.eu
nameserver 193.2.1.66
nameserver 193.2.1.72

***********
dig tovarnaidej.eu any

; <<>> DiG 9.5.1-P3 <<>> tovarnaidej.eu any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 61089
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;tovarnaidej.eu. IN ANY

;; ANSWER SECTION:
tovarnaidej.eu. 15758 IN A 91.185.208.25
tovarnaidej.eu. 15758 IN MX 10 tovarnaidej.eu.
tovarnaidej.eu. 15758 IN NS ns2.tovarnaidej.com.
tovarnaidej.eu. 15758 IN NS ns1.tovarnaidej.com.

;; AUTHORITY SECTION:
tovarnaidej.eu. 15758 IN NS ns1.tovarnaidej.com.
tovarnaidej.eu. 15758 IN NS ns2.tovarnaidej.com.

;; ADDITIONAL SECTION:
ns1.tovarnaidej.com. 15969 IN A 212.72.102.4
ns2.tovarnaidej.com. 15969 IN A 212.72.102.5

;; Query time: 2 msec
;; SERVER: 193.2.1.66#53(193.2.1.66)
;; WHEN: Fri May 28 16:11:07 2010
;; MSG SIZE rcvd: 175

***********
dig tovarnaidej.eu mx

; <<>> DiG 9.5.1-P3 <<>> tovarnaidej.eu mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36339
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

;; QUESTION SECTION:
;tovarnaidej.eu. IN MX

;; ANSWER SECTION:
tovarnaidej.eu. 15740 IN MX 10 tovarnaidej.eu.

;; AUTHORITY SECTION:
tovarnaidej.eu. 15740 IN NS ns2.tovarnaidej.com.
tovarnaidej.eu. 15740 IN NS ns1.tovarnaidej.com.

;; ADDITIONAL SECTION:
tovarnaidej.eu. 15740 IN A 91.185.208.25
ns1.tovarnaidej.com. 15951 IN A 212.72.102.4
ns2.tovarnaidej.com. 15951 IN A 212.72.102.5

;; Query time: 1 msec
;; SERVER: 193.2.1.66#53(193.2.1.66)
;; WHEN: Fri May 28 16:11:25 2010
;; MSG SIZE rcvd: 147

***********
host `hostname`
tovarnaidej.eu A 91.185.208.25

Kristijan

[phoenix]

Your /etc/hosts file is incorrect, as per the Quick Start Installation Guide it should look like this:

127.0.0.1 localhost.localdomain localhost
91.185.208.25 mail.tovarnaidej.eu mail

Your DNS records are still incorrect, you should use the format for the MX record I gave you earlier and the A record should reference the FQDN of your mail server i.e. mail.tovarnaidej.eu

[janezek]

i change mx record to
tovarnaidej.eu. IN MX 10 mx1.tovarnaidej.eu.

and add A record of mx1.tovarnaidej.eu

just have to wait for dns servers to sync

i change the servers domain from mail.tovarnaidej.eu to just tovarnaidej.eu, why must i have in hosts mail.tovarnaidej.eu?