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Thread: Post-Insall Problems

  1. #1
    zagman76 is offline Active Member
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    Unhappy Post-Insall Problems

    Hello - I have successfully installed and configured the open-source zimbra on Fedora 4 in our lab, but now when I try to log into the Admin panel the first time I keep getting: "Authentication Failed" - even though I am using the admin@mailtemp.domain.com (domain.com = our domain) and the correct password.

    I am at a loss as to what to do next, or even where to start. Any help would be greatly appreciated.

    Thanks!

  2. #2
    gmsmith is offline Moderator
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    Quote Originally Posted by zagman76
    Hello - I have successfully installed and configured the open-source zimbra on Fedora 4 in our lab, but now when I try to log into the Admin panel the first time I keep getting: "Authentication Failed" - even though I am using the admin@mailtemp.domain.com (domain.com = our domain) and the correct password.

    I am at a loss as to what to do next, or even where to start. Any help would be greatly appreciated.

    Thanks!
    Double check zmcontrol status and see what it says....

    And you may want to run the following to reset the password.

    zmprov admin@yourdomain password zimbraIsAdminAccount TRUE

  3. #3
    zagman76 is offline Active Member
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    Quote Originally Posted by gmsmith
    Double check zmcontrol status and see what it says....

    And you may want to run the following to reset the password.

    zmprov admin@yourdomain password zimbraIsAdminAccount TRUE
    thanks for a speedy reply!

    All services are running:
    Code:
     antispam                Running
     antivirus               Running
     ldap                    Running
     logger                  Running
     mailbox                 Running
     mta                     Running
     snmp                    Running
     spell                   Running
    and I also reset the admin pw, but still no luck

  4. #4
    zagman76 is offline Active Member
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    ok - with gmsmith's assistance, I was able to get this working!

    here is what I did:
    as the zimbra user, i ran
    Code:
    zmprov ca testadmin@mydomain.com password zimbraIsAdminAccount TRUE
    and then I was able to log in to the admin console!

    previousely, when just trying to change the password for the admin@ account, it was still not working. Creating the secondary admin account did the trick though!

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