Post-Insall Problems

[zagman76]

Hello - I have successfully installed and configured the open-source zimbra on Fedora 4 in our lab, but now when I try to log into the Admin panel the first time I keep getting: "Authentication Failed" - even though I am using the admin@mailtemp.domain.com (domain.com = our domain) and the correct password.

I am at a loss as to what to do next, or even where to start. Any help would be greatly appreciated.

Thanks!

[gmsmith]

Originally Posted by zagman76

Hello - I have successfully installed and configured the open-source zimbra on Fedora 4 in our lab, but now when I try to log into the Admin panel the first time I keep getting: "Authentication Failed" - even though I am using the admin@mailtemp.domain.com (domain.com = our domain) and the correct password.

I am at a loss as to what to do next, or even where to start. Any help would be greatly appreciated.

Thanks!

Double check zmcontrol status and see what it says....

And you may want to run the following to reset the password.

zmprov admin@yourdomain password zimbraIsAdminAccount TRUE

[zagman76]

Originally Posted by gmsmith

Double check zmcontrol status and see what it says....

And you may want to run the following to reset the password.

zmprov admin@yourdomain password zimbraIsAdminAccount TRUE

thanks for a speedy reply!

All services are running:

 antispam                Running
 antivirus               Running
 ldap                    Running
 logger                  Running
 mailbox                 Running
 mta                     Running
 snmp                    Running
 spell                   Running

and I also reset the admin pw, but still no luck

[zagman76]

ok - with gmsmith's assistance, I was able to get this working!

here is what I did:
as the zimbra user, i ran

zmprov ca testadmin@mydomain.com password zimbraIsAdminAccount TRUE

and then I was able to log in to the admin console!

previousely, when just trying to change the password for the admin@ account, it was still not working. Creating the secondary admin account did the trick though!