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  #11 (permalink)  
Old 04-22-2010, 05:57 PM
Zimbra Employee
 
Posts: 184
Default

@jwhbud - A couple of suggestions:

1) What is the status

zmcontrol status

2) Check your SSL certs

/opt/zimbra/libexec/zmcertmgr viewdeployedcrt all

3) In the status, if mysql is not starting, check the /opt/zimbra/log/mysql_error.log
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  #12 (permalink)  
Old 04-25-2010, 11:58 AM
Intermediate Member
 
Posts: 18
Default

Quote:
Originally Posted by king0770 View Post
@jwhbud - A couple of suggestions:

1) What is the status

zmcontrol status

2) Check your SSL certs

/opt/zimbra/libexec/zmcertmgr viewdeployedcrt all

3) In the status, if mysql is not starting, check the /opt/zimbra/log/mysql_error.log

[zimbra@mail ~]$ zmcontrol status
Host mail.ralab.us
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running.
mta Running
snmp Running
spell Running
stats Running
[root@mail bin]# zmcertmgr viewdeployedcrt all
::service mta::
notBefore=Dec 25 08:24:57 2008 GMT
notAfter=Dec 23 08:24:57 2018 GMT
subject= /C=US/ST=MI/O=Zimbra Collaboration Suite/CN=mail.ralab.us
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
SubjectAltName=
::service proxy::
notBefore=Dec 25 08:24:57 2008 GMT
notAfter=Dec 23 08:24:57 2018 GMT
subject= /C=US/ST=MI/O=Zimbra Collaboration Suite/CN=mail.ralab.us
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
SubjectAltName=
::service mailboxd::
XXXXX ERROR: failed to export /opt/zimbra/mailboxd/etc/mailboxd.pem from keystore.

keytool error: java.lang.Exception: Keystore file does not exist: /opt/zimbra/mailboxd/etc/keystore

XXXXX ERROR: /opt/zimbra/mailboxd/etc/mailboxd.pem does not exist
::service ldap::
notBefore=Dec 25 08:24:57 2008 GMT
notAfter=Dec 23 08:24:57 2018 GMT
subject= /C=US/ST=MI/O=Zimbra Collaboration Suite/CN=mail.ralab.us
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
SubjectAltName=
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  #13 (permalink)  
Old 04-25-2010, 11:59 AM
Intermediate Member
 
Posts: 18
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"Keystore file does not exist" Is that the problem?
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  #14 (permalink)  
Old 04-25-2010, 01:57 PM
Zimbra Employee
 
Posts: 184
Default

They keystore file is necessary, yes.

Have a look in the /opt/zimbra/jetty/etc/. Typical directory listing should look something like:

-r--r----- 1 zimbra zimbra 836 Apr 25 12:32 jetty.properties
-r--r--r-- 1 zimbra zimbra 1152 Apr 6 15:14 jetty.properties.in
-r--r--r-- 1 zimbra zimbra 289 Apr 6 15:14 jettyrc
-r--r--r-- 1 zimbra zimbra 5260 Apr 6 15:14 jetty-setuid.xml
-r--r----- 1 zimbra zimbra 17031 Apr 25 12:32 jetty.xml
-rw------- 1 zimbra zimbra 16808 Apr 25 12:32 jetty.xml.in
-r--r--r-- 1 zimbra zimbra 1488 Apr 9 21:23 keystore
-rw-r----- 1 zimbra zimbra 721 Apr 22 18:56 mailboxd.der
-rw-r----- 1 zimbra zimbra 1034 Apr 22 18:56 mailboxd.pem
-rw------- 1 zimbra zimbra 13312 Apr 25 12:32 service.web.xml.in
-r--r--r-- 1 zimbra zimbra 2973 Apr 6 15:14 start.config
-r--r--r-- 1 zimbra zimbra 27587 Apr 6 15:14 webdefault.xml
-rw------- 1 zimbra zimbra 16726 Apr 25 12:32 zimbraAdmin.web.xml.in
-rw------- 1 zimbra zimbra 16718 Apr 25 12:32 zimbra.web.xml.in
-r--r--r-- 1 zimbra zimbra 2253 Apr 6 15:14 zimlet.web.xml.in

Most likely you will need to regenerate your self-signed SSL certs again to get you going.

1) mv /opt/zimbra/ssl /opt/zimbra/ssl.OLD

2) mv /opt/zimbra/conf/ca /opt/zimbra/conf/ca.OLD

3) /opt/zimbra/bin/zmcertmgr createca

4) /opt/zimbra/bin/zmcertmgr deployca

5) /opt/zimbra/bin/zmcertmgr createcrt -new

6) /opt/zimbra/bin/zmcertmgr deploycrt self

7) zmcontrol stop

8) zmcontrol start
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  #15 (permalink)  
Old 04-25-2010, 07:00 PM
Intermediate Member
 
Posts: 18
Default

Quote:
Originally Posted by king0770 View Post
They keystore file is necessary, yes.

Have a look in the /opt/zimbra/jetty/etc/. Typical directory listing should look something like:

-r--r----- 1 zimbra zimbra 836 Apr 25 12:32 jetty.properties
-r--r--r-- 1 zimbra zimbra 1152 Apr 6 15:14 jetty.properties.in
-r--r--r-- 1 zimbra zimbra 289 Apr 6 15:14 jettyrc
-r--r--r-- 1 zimbra zimbra 5260 Apr 6 15:14 jetty-setuid.xml
-r--r----- 1 zimbra zimbra 17031 Apr 25 12:32 jetty.xml
-rw------- 1 zimbra zimbra 16808 Apr 25 12:32 jetty.xml.in
-r--r--r-- 1 zimbra zimbra 1488 Apr 9 21:23 keystore
-rw-r----- 1 zimbra zimbra 721 Apr 22 18:56 mailboxd.der
-rw-r----- 1 zimbra zimbra 1034 Apr 22 18:56 mailboxd.pem
-rw------- 1 zimbra zimbra 13312 Apr 25 12:32 service.web.xml.in
-r--r--r-- 1 zimbra zimbra 2973 Apr 6 15:14 start.config
-r--r--r-- 1 zimbra zimbra 27587 Apr 6 15:14 webdefault.xml
-rw------- 1 zimbra zimbra 16726 Apr 25 12:32 zimbraAdmin.web.xml.in
-rw------- 1 zimbra zimbra 16718 Apr 25 12:32 zimbra.web.xml.in
-r--r--r-- 1 zimbra zimbra 2253 Apr 6 15:14 zimlet.web.xml.in

Most likely you will need to regenerate your self-signed SSL certs again to get you going.

1) mv /opt/zimbra/ssl /opt/zimbra/ssl.OLD

2) mv /opt/zimbra/conf/ca /opt/zimbra/conf/ca.OLD

3) /opt/zimbra/bin/zmcertmgr createca

4) /opt/zimbra/bin/zmcertmgr deployca

5) /opt/zimbra/bin/zmcertmgr createcrt -new

6) /opt/zimbra/bin/zmcertmgr deploycrt self

7) zmcontrol stop

8) zmcontrol start
Ok, I regenerated self-signed SSL certs and all works good now. Thank you.
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  #16 (permalink)  
Old 10-10-2011, 08:09 PM
New Member
 
Posts: 3
Default This is exactly what I needed!

Had an issue after a server migration in 7.1.3, first we upgraded from 7.1.2 in CentOS 5.7, and migrated to the new CentOS / RHEL 6.0 server after the upgrade.

We forgot to install memcached and imapproxy so encountered this:

Starting memcached.../opt/zimbra/bin/zmmemcachedctl: line 65: /opt/zimbra/memcached/bin/memcached: No such file or directory
failed.
Starting imapproxy...Failed.
Error: nginx not installed

then after reinstalling with ./install.sh -s --platform-override and a config. we ran into errors starting mailboxd.

we had to do a couple more things since the keystore was corrupt, but you can find that info here: http://www.zimbra.com/forums/install...-solution.html

thanks for the helpful info!
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