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Thread: "Open in a separate window" Fails to Load After 6.0.6 Upgrade

  1. #1
    jfiore is offline New Member
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    Default "Open in a separate window" Fails to Load After 6.0.6 Upgrade

    We upgraded to ZCS 6.0.6 NE yesterday and everything seems to have gone very well except we have not been able to use the "Open in a separate window" option in the web client since the upgrade. A new window does open but the message does not show. The new window says "Loading...."

    When double-clicking a message to launch in a new window/tab, we receive the following JS error.

    Error: ZmContact is not defined
    Source File: https://servername/service/zimlet/co...=en&country=US
    Line: 141

    Is anyone else having this problem? Any ideas on what we can do to fix this? Thank you.

    James

  2. #2
    guarana is offline Junior Member
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    Default

    We're experiencing the same thing, but only on some accounts, not all. The open in new window works for some.

  3. #3
    king0770's Avatar
    king0770 is offline Zimbra Employee
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    Default

    It's a bug. https://bugzilla.zimbra.com/show_bug.cgi?id=45852

    Workaround

    1) Edit /opt/zimbra/zimlets-deployed/com_zimbra_email/email.js

    2) Go to line 29, and add the following *under* line 29

    AjxDispatcher.require(["ContactsCore", "Contacts"]);


    OLD
    ===

    Com_Zimbra_Email.prototype.init =
    function() {
    if (appCtxt.get(ZmSetting.CONTACTS_ENABLED)) {
    this._composeTooltipHint = ZmMsg.leftClickComposeHint + "
    " + ZmMsg.rightClickHint;
    this._newTooltipHint = ZmMsg.leftClickNewContactHint + "
    " + ZmMsg.rightClickHint;


    New
    ===

    Com_Zimbra_Email.prototype.init =
    function() {
    if (appCtxt.get(ZmSetting.CONTACTS_ENABLED)) {
    AjxDispatcher.require(["ContactsCore", "Contacts"]);
    this._composeTooltipHint = ZmMsg.leftClickComposeHint + "
    " + ZmMsg.rightClickHint;
    this._newTooltipHint = ZmMsg.leftClickNewContactHint + "
    " + ZmMsg.rightClickHint;


    After the edit run the following flush cache commands:

    zmprov fc zimlet com_zimbra_email

    zmprov fc config

    zmprov fc server `zmhostname`
    Last edited by king0770; 04-26-2010 at 10:32 PM.

  4. #4
    guarana is offline Junior Member
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    Default

    Thanks, that worked.

  5. #5
    jfiore is offline New Member
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    Yes, works beautifully. Thank you.

  6. #6
    mrobertson is offline Starter Member
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    Wink 6.0.6 update mail open failure

    I downloaded the 6.0.6 update on May 2, 2010. The code bug addressed on April 16 is still not been added to the download. Is it common to not fix the downloads after a bug is addressed?

    Mike

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by mrobertson View Post
    I downloaded the 6.0.6 update on May 2, 2010. The code bug addressed on April 16 is still not been added to the download. Is it common to not fix the downloads after a bug is addressed?
    If you're talking about the bug mentioned in post #3 above then it was not scheduled for the 6.0.6 release, you can check for which version it's targeted by looking at the Product Portal - you can also check the bug report, the give away is what version the fix was verified on.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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